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Excelsior Palace Hotel

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Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Overview of Excelsior Palace Hotel

Excelsior Palace Hotel

4.0 star property
4-star hotel with 2 restaurants, near Palazzo dei Duchi di Santo Stefano

8.4/10 Very good

191 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
The price is £92
Price available on 5/3/2023
Map
Via Toselli 8, Taormina, ME, 98039

Room options

About this area

What's nearby

  • In Taormina City Centre
  • Greek Theatre - 8 min drive
  • Mount Etna - 44 min drive

Getting around

  • Catania (CTA-Fontanarossa) - 60 min drive
  • Reggio di Calabria (REG-Strait of Messina) - 118 min drive
  • Fiumefreddo Station - 15 min drive
  • Santa Teresa di Riva Station - 16 min drive
  • Taormina Giardini Station - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Trattoria Don Ciccio - 3 min walk
  • Villa Zuccaro - 3 min walk
  • Tischi Toschi - 4 min walk
  • RossoPeperoncino - 4 min walk
  • Granduca - 4 min walk

About this property

Excelsior Palace Hotel

A great choice for a stay in Taormina, Excelsior Palace Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 80 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Excelsior Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast and dinner. A poolside bar, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers say good things about the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (up to 22 lb per pet)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Beach shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Discount at nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (151 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Excelsior Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant – This poolside restaurant specialises in local cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • New Year's Eve (31 December) gala dinner per adult: EUR 150
  • New Year's Eve (31 December) gala dinner per child: EUR 150 (up to 18 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 19 per person
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle
  • Train station pick-up service is offered for an extra charge
  • Beach shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number 19083097A201090

Also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Frequently asked questions

Does Excelsior Palace Hotel offer free cancellation for a full refund?
Yes, Excelsior Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Excelsior Palace Hotel?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Excelsior Palace Hotel on 5 Mar 2023 start from £92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Excelsior Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Excelsior Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Excelsior Palace Hotel?
Yes, pets are welcome, with a maximum weight of 22 lb per pet. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
Is parking offered on site at Excelsior Palace Hotel?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Excelsior Palace Hotel?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle.
What are the check-in and check-out times at Excelsior Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Excelsior Palace Hotel and nearby?
Have fun with activities such as boat tours, hiking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and a garden.
Are there restaurants at or near Excelsior Palace Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Villa Zuccaro (3-min walk), Tischi Toschi (4-min walk) and RossoPeperoncino (4-min walk).
What's the area around Excelsior Palace Hotel like?
Excelsior Palace Hotel is in Taormina City Centre, a short 1-minute walk from Corso Umberto and 4 minutes' walk from Church of San Domenico. The local area is walkable and popular for its beaches.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

H, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wojciech, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

At the reservation Mrs Simona from the staff was very helpful and welcoming also pleasant person who made an excellent hospitality
DAN, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location was great. Valet gentleman was super nice. Rooms very small. I find that booking rooms through Expedia always get very small less desirable rooms. So this was typical of that I’m starting to dislike the situation Breakfast was ok nothing special. Coffee terrible. Staff mostly ambivalent but location is excellent
Kavita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Internet is all but non existent in my room
Jay, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Wonderful staff
The staff were very professional, helpful and friendly. The towels were extremely thin and mine was full of holes! I do appreciate recycling but at the price expected a fluffier towel! A larger room would also have been appreciated, but we were a last minute booking. The valet parking service was excellent. Breakfast was pretty good but a superior coffee machine is required- one goes to Italy in part for great coffee. The hotel location is perfect and the views fabulous.
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

park, pool
Ilya, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

excelent
excelent Hotel. excelent room. excelent breakfast. excelent views.
Eliahu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 1-night trip
Verified Hotels.com guest review

6/10 Good

william, 2-night trip
Verified Hotels.com guest review