The Wellesley Knightsbridge, A Luxury Collection Hotel

The rooms are very small and you can stay in a better hotel in less than this price

Amazing hotel, beautiful location, wonderful service.

Booked with breakfast for two for an additional £50 a night. On going down for breakfast the first morning, we were informed that it was a choice of - I kid you not - cereal OR yoghurt OR fruit OR a fry up. The long menu offered to other guests wasn't available. A complaint was made which frankly was ignored - the simple idea of "choose up to £25 each from the menu" was too much for the hotel manager to comprehend - Hotels.com refunded our breakfast fee as the agent agreed it was unreasonable to massively restrict AND overcharge in that way. Two lifts in the lobby, but one is supposedly reserved for staff only - but no sign to say so, just abruptly told us off for attempting to us it. 5* Guests? No way. To add insult to injury, the hotel's address doesn't resolve on private hire companies GPS meaning every cab we booked pulled up outside the hotel next door - the doorman snootily referred to our cab booking as a "Uber" with a sneer when it was not Uber, and there's no easy way to cross the road to Hyde Park - despite the hotel advertising itself as being right opposite - the 4 lane road with concrete wall central reservation and underpass makes that impossible. For a luxury stay we simply couldn't wait to leave. And then on the train home, I discovered they'd attempted to charge my card on checking in for the full stay - a stay that had been prepaid before we left home.

It was an OK stay for the price paid. No particular wow factor. Also surprised breakfast didn't come included at the price paid for a night. Room with a view also had lots of noise from the road so could barely sleep. But hey! It was just a night. The butler though was great and they make a decent "old fashioned" cocktail at the bar

Excellent 5 star plus boutique hotel... felt welcome and appreciated from check in to check out. Only was there one night but would have looked forward to spending a few more days there.