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Vila Gale Collection Palacio dos Arcos

Photo gallery for Vila Gale Collection Palacio dos Arcos

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
View from room

Overview of Vila Gale Collection Palacio dos Arcos

Vila Gale Collection Palacio dos Arcos

5.0 star property
Luxury hotel in Paco De Arcos with spa and outdoor pool

9.4/10 Exceptional

367 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
Main amenities
  • 24-hour room service
  • Babysitting
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • Indoor pool and outdoor pool
  • Massage/treatment rooms
  • Near the beach
  • Pool bar
  • Restaurants and bar/lounge
  • Sauna
  • Self parking
For families
  • Babysitting (surcharge)
  • Children stay free
  • Garden
  • Private bathroom
  • Separate bath and shower
  • Sofa bed

Room options

About this area

What's nearby

  • In Paco De Arcos
  • Belém Tower - 10 min drive
  • Jerónimos Monastery - 12 min drive
  • Eduardo VII Park - 13 min drive
  • Marquis of Pombal Square - 13 min drive
  • Avenida da Liberdade - 13 min drive
  • Campo Grande - 14 min drive
  • Avenida da Liberdade - 14 min drive
  • Gulbenkian Museum - 14 min drive
  • Rossio Square - 14 min drive
  • Santa Justa Elevator - 15 min drive

Getting around

  • Cascais (CAT) - 18 min drive
  • Lisbon (LIS-Humberto Delgado) - 30 min drive
  • Paço de Arcos Station - 3 min walk
  • Santo Amaro Station - 3 min drive
  • Caxias Station - 20 min walk

Restaurants

  • Restaurante Pátio Antico - 1 min walk
  • Mokuzai Sushi - 3 min walk
  • La Rucula - 6 min walk
  • Restaurante Casa da Dízima - 1 min walk
  • Espaço In Café - 5 min walk
Map

About this property

Vila Gale Collection Palacio dos Arcos

Vila Gale Collection Palacio dos Arcos puts you within a 15-minute drive of Rossio Square. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body treatments or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers like the convenient parking and pool.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Poolside bar

Travelling with children

  • Babysitting (surcharge)
  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Conference space (2227 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • An indoor pool
  • An outdoor pool
  • Built in 1490
  • Fitness centre
  • Full-service spa
  • Garden
  • Library
  • Massage/treatment rooms
  • Sauna
  • Television in common areas
  • Terrace

Accessibility

  • Lift

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Pillow menu
  • Sofa bed
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Satsanga has 3 treatment rooms, including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 45 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Frequently asked questions

Does Vila Gale Collection Palacio dos Arcos offer free cancellation for a full refund?
Yes, Vila Gale Collection Palacio dos Arcos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vila Gale Collection Palacio dos Arcos?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Vila Gale Collection Palacio dos Arcos?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Vila Gale Collection Palacio dos Arcos?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Gale Collection Palacio dos Arcos?
Yes. Self-parking costs EUR 10 per day.
What are the check-in and check-out times at Vila Gale Collection Palacio dos Arcos?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Vila Gale Collection Palacio dos Arcos?
No, this hotel doesn't have a casino, but Estoril Casino (12-min drive) and Lisbon Casino (21-min drive) are both nearby.
What is there to do at Vila Gale Collection Palacio dos Arcos and nearby?
Vila Gale Collection Palacio dos Arcos has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Vila Gale Collection Palacio dos Arcos?
Yes, there's an on-site restaurant.
Does Vila Gale Collection Palacio dos Arcos have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vila Gale Collection Palacio dos Arcos like?
Vila Gale Collection Palacio dos Arcos is in Paco De Arcos, a short 3-minute walk from Paço de Arcos Station.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, well kept, and relatively new. Beautiful pool and great breakfast. Best hotel in Oeiras for the money.
Patrick M, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Nickel and dime you to death
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
rebecca, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it stay often staff is fabulous
Filipa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is probably my 5th stay at this property. I've been coming for years. My Mum lives close by. I love the location in the middle of Lisbon and Cascais. What I love about staying at the Palacio dos Arcos is the staff, the pool, the gardens, the serenity I feel. The gardens are usually amazing too and helps me feel grounded. Big shout out to the staff, Liliana, Diago, Thayane, Alekssander, iZilda (sorry might have spelt it wrong) and all the beautiful people who made our experience so amazing.
Filipa, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about this place. Close walking Distance to the beach, the boardwalk and restaurants!
Andrea, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have been staying here for many years whenever I’m in this area of Portugal and it never disappoints. Beautiful setting and very nice service. Absolutely love the breakfast and the views. Highly recommended.
Jeronimo, 2-night trip
Verified Expedia guest review