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Novotel Bangkok Sukhumvit 20

4.5 star property
Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

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Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, rooftop bar
3 bars/lounges, rooftop bar
Outdoor pool, pool umbrellas, pool loungers
View from property

Reviews

9.0 out of 10
Wonderful
Located in the heart of Bangkok, near Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 offers a luxurious retreat with an outdoor pool and children's pool. Unwind at the rooftop terrace or enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi, helpful staff, and a roundtrip airport shuttle available for guests' convenience.

Popular amenities

  • Airport transfer
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
The current price is £74
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bidet
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
The price is £68
includes taxes & fees
15 May - 16 May
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About the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • Terminal 21 Shopping Mall - 11 min walk - 1.0 km
  • EmQuartier - 12 min walk - 1.0 km
  • Bumrungrad Hospital - 4 min drive - 2.7 km
  • Siam Paragon Mall - 4 min drive - 3.9 km
  • Pratunam Market - 5 min drive - 4.4 km

Getting around

  • Bangkok (DMK-Don Mueang Intl.) - 31 min drive
  • Suvarnabhumi International Airport (BKK) - 36 min drive
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 30 min walk
  • Asok BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี - ‬1 min walk
  • ‪Novotel Executive Sky Lounge - ‬1 min walk
  • ‪Cheer's Bar & Grill - ‬8 min walk
  • ‪Som's bar and restaurant - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Placing you within a 15-minute walk of Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle within 800 metres
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's games
  • Toys

Working away

  • 14 meeting rooms
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Food Exchange – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Gourmet Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sky on 20 – This rooftop bar only serves dinner. Happy hour is offered. Open daily.
Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
  • Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1530.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?

Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Bangkok Sukhumvit 20?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Bangkok Sukhumvit 20?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Novotel Bangkok Sukhumvit 20?

Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.

What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?

Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness centre.

Are there restaurants at or near Novotel Bangkok Sukhumvit 20?

Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.

What's the area around Novotel Bangkok Sukhumvit 20 like?

Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.

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Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Rooftop bar
Walking
Restaurant
Lobby
Airport

What guests liked

  • Breakfast was consistently described as excellent, delicious, good, and great with a nice spread of options. (20 reviews)
  • The pool area was excellent, quiet, and clean, with many reviewers praising its beauty and relaxing atmosphere. (8 reviews)
  • The property's buffet breakfast was a highlight, offering a mix of western and eastern inspired food with no shortage of options. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay in Bangkok.

Spacious, clean and great service.
vivian, 3-night trip

10/10 Exceptional

Good location, friendly service

Convenient location, in a side street to Sukhumvit road. Great rooftop bar on the 26th floor offering nice view over the Bangkok skyline. Small pool with cosy pool bar. Friendly service.
2-night trip

4/10 Fair

Breakfast could be better
RAJESHA, 13-night trip

10/10 Exceptional

Had a great stay. Quiet room and comfortable beds!
Matthew, 3-night trip

10/10 Exceptional

Been staying there for the past 8 years and it’s always been great
Harold, 8-night trip

8/10 Very good

Overall

Location is closed 15 minutes to BTS and shopping. Room space is large and clean.
Yat Keung, 6-night trip

10/10 Exceptional

Great staff beautiful hotel
Jeevan, 8-night trip

10/10 Exceptional

Nice stay, would stay again
Leanne, 3-night trip

8/10 Very good

Great stay

Great stay Paid for a upgrade to lounge access, imo worth the money Clean and new hotel Friendly staff Good location Nice pool
Michael, 2-night trip

10/10 Exceptional

Great Stay!
Martha, 4-night trip

10/10 Exceptional

Great Stay!
Gregory, 4-night trip

10/10 Exceptional

Good

Good but hotel is so full. So they allowed late check out only 1pm
Suthida, 1-night trip

10/10 Exceptional

Nice hotel staff very friendly and helpful
sataporn, 10-night trip

8/10 Very good

Lovely hotel

I always stay at this hotel, when im in Bangkok. It never lets me down Staff are friendly,room spacious, bed comfortable. There are enough bars and food places nearby. I will return later this year
phillip, 3-night trip

10/10 Exceptional

Great location .. nice roof top bar

Very convenience .. food every where as soon as you step out the hotel . Easy transportation .. great location but far from the airport
Nita, 1-night trip

10/10 Exceptional

Good hotel.
Charles, 4-night trip

10/10 Exceptional

Modern and nice Hotel in great Location.
Veronika, 1-night trip

8/10 Very good

Overall good stay!

Good stay, but felt sink was not cleaned properly Breakfast was great!
Nina, 2-night trip

8/10 Very good

Great family hotel. Enjoyed our stay
rikki, 7-night trip

8/10 Very good

Best hotel in Bangkok

Another stay at my favorite hotel in Bangkok. Easy to find and plenty of food choices and bars around the area Will stay again
phillip, 2-night trip

10/10 Exceptional

Great location about a 15 minute walk to Terminal 21 or Emquartier. Close BTS access. Great breakfast at a good price and wonderful pool area.
Rachel, 2-night trip

10/10 Exceptional

Fantastic. Opal is the best
Jim, 1-night trip

10/10 Exceptional

5 stars fir sure
Daniel, 2-night trip

10/10 Exceptional

Convenient and friendly staff
Yuen Lam, 4-night trip

10/10 Exceptional

Staff nice and helpful.
Wai Chung, 2-night trip