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Novotel Bangkok Sukhumvit 20

Photo gallery for Novotel Bangkok Sukhumvit 20

Sports facility
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Bangkok Sukhumvit 20

UNESCO Sustainable Travel Pledge

Novotel Bangkok Sukhumvit 20

4.5 star property
Luxury hotel with 2 restaurants, near EmQuartier

9.0/10 Superb

999 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is £88
Price available on 20/4/2023
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • In Sukhumvit
  • Soi Cowboy - 8 min walk
  • Erawan Shrine - 40 min walk
  • Queen Sirikit National Convention Center - 3 min drive
  • Bumrungrad Hospital - 11 min drive
  • Siam Center - 12 min drive
  • Siam Square - 14 min drive
  • Central Rama 3 Mall - 16 min drive
  • Grand Palace - 25 min drive
  • Wat Pho - 9 min drive
  • Temple of the Emerald Buddha - 25 min drive

Getting around

  • Bangkok (DMK-Don Mueang Intl.) - 35 min drive
  • Suvarnabhumi International Airport (BKK) - 39 min drive
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 27 min walk
  • Asok BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)


  • Novotel Executive Sky Lounge - 1 min walk
  • Novotel Food Exchange - 1 min walk
  • ท่งหลี - 1 min walk
  • Manfarang - 8 min walk
  • Saras - 1 min walk

About this property

Novotel Bangkok Sukhumvit 20

Putting you within a 10-minute drive of Erawan Shrine, Novotel Bangkok Sukhumvit 20 features a rooftop terrace, and offers an airport shuttle (available 24 hours) for THB 1750 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and overall value. The property is only a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.


Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 244 rooms
  • Arranged over 25 floors


  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking


  • Airport shuttle on request (available 24 hours a day)*


  • Free area shuttle within 800 meters

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's games
  • Toys

Working away

  • 14 meeting rooms
  • Conference space (6889 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas


  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site


  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Food Exchange – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Gourmet Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sky on 20 – This rooftop bar only serves dinner. Happy hour is offered. Open daily.
Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
  • Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1530.0 per night


  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).


<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?
Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Bangkok Sukhumvit 20?
As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 20 Apr 2023 start from £88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Bangkok Sukhumvit 20?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Bangkok Sukhumvit 20?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Bangkok Sukhumvit 20?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Bangkok Sukhumvit 20?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Novotel Bangkok Sukhumvit 20?
Yes, an airport shuttle is available. The charge is THB 1750 per vehicle one-way.
What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?
Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Novotel Bangkok Sukhumvit 20?
Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.
What's the area around Novotel Bangkok Sukhumvit 20 like?
Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 8 minutes' walk from Soi Cowboy.







Staff & service




Property conditions & facilities




10/10 Exceptional

Pleasant stay
Had some minor issues which were promptly and efficiently dealt with. Room was a good size and very comfortable. WiFi was quick. Enjoyed the rooftop bar. Would stay here again.
Richard, 2-night trip
Verified guest review

8/10 Very good

The hotel and the room was clean and the staff is very helpful.
Kheng Wee, 3-night business trip
Verified guest review

10/10 Exceptional

Awesome, safe, convenient location
This is a great location especially for this first timer. Very close to public trains and on pick up list for a number of booked excursions. Easy walk to Terminal 21 and Soi Cowboy but also not too expensive by taxi to get to other places. Hotel helped to make sure taxi prices were in check! Staff is awesome and BEYOND helpful!
4-night trip with friends
Verified guest review

6/10 Good

Room towels were tattered and dingy, room didn’t feel clean- breakfast buffet was horrible, saw a roach run a across a food station. We were the only customers in one of the upstairs restaurant and the service and food took forever to come out and food came out 10-15 minutes apart- we had 6 people and ordered 6 dishes and one person got their food and once they finished their food the next dish came out and it was that way for all 6 dishes . Bartender couldn’t make a drinkable dirty martini.
LEXUAN, 1-night family trip
Verified guest review

10/10 Exceptional

Emmanuel, 1-night trip
Verified guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified guest review

10/10 Exceptional

Staff was very friendly and the breakfast was excellent.
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in a quiet area off main street to ample shopping and restaurants. The hotel offered a fantastic rooftop bar with great views of the city. The pool area was also excellent. One of the best hotel breakfasts I've ever had, it offered many options and variety. The hotel staff were amazing, so helpful and kind. Pin who works at the front desk was very accommodating and she helped arrange for our transportation to the airport. We had a great stay at Novotel Bangkok 20!
Verified Expedia guest review

8/10 Very good

Paul, 6-night trip
Verified guest review