Dorsett Singapore

Staff was very friendly and helpful. Reception staff came out to help us with our bags which was very nice of them. Overall great location and clean place to stay. However room we stayed in do need updating on the furniture and one side of the wall wallpaper. Other then that no issues.

We booked this hotel based on the reviews on travel websites but the room that was given to us didn't reflect the good reviews we had read at all. The room smelled really bad upon entering and I had to leave air con running constantly to keep it bearable. The carpet had pretty bad stains all over the room and I was scared to walk around bare feet. The wallpaper had some old glue residue (or some kind of repair, see pictures) and was very old and showed its age. The shower cubicle had mould on rubber sealing and floor tiles, again, I couldn't use the shower bare feet. The toilet paper holder was rusted badly and broken. The management was informed and they were swift to come up to inspect the room. They agreed that the room was not fit for purpose, but they were still unable to offer any compensation that was acceptable considering the state of the room and what I had paid for it. They did fix the toilet paper holder and clean the mould etc. but too little too late. This hotel was probably very good in the past but it seems not enough is being done in terms of maintenance. I was able to find better hotel around Clarke Quays area for less money that I paid for this hotel, avoid at all costs and go some where else if possible. The location is good as the hotel is right next to the MRT and close to the Singapore downtown and china town area. Staff was friendly too. Shower pressure was adequate and the air con worked brilliantly.

stayed many times reasonably priced hotel for Singapore good service clean room and comfy bed!

Great area! And staff came an fixed the pressure in the sink for us as well as make up the room when we asked. Thw room itself was a bit worn, we got «upgraded» to a handicap room. Very low sink, towel shelf that was falling out of the wall inside the shower and no other shelves/hooks to hang towels on. Reccommend going outside for food/drink. great bars and restaurants right outside the hotel.

Fantastic - great service, great location and great breakfast