Chalet Ivy Hirafu

3.5 star property
Ski hotel with free ski shuttle, near Niseko Tokyu Grand HIRAFU

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At the foot of Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu offers a tranquil retreat with an indoor mineral hot spring and free English breakfast. Unwind on the serene garden grounds or treat yourself to reflexology at the spa - previous guests rave about the helpful staff.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms

Feel at home (6)

  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 27 of 27 rooms

Superior Room With Courtyard View

  • Sleeps 2

Superior Room - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room - Mt. Yotei View, Twin

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room - Village View

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

One Bedroom Suite - Mt. Yotei View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Suite - Courtyard

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Suite - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Deluxe Suite - Hirafu View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Panoramic Penthouse, 4 Bedrooms

  • 223 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

Grand Deluxe Suite With Hirafu Mountain View

  • Sleeps 4

Superior Room - Mt. Yotei View, King

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Onsen Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3

Deluxe Suite Twin With Courtyard View

  • Sleeps 3

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 4

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 5

[Main Building] Penthouse With Panoramic Mt. Yotei View

  • Sleeps 6

Deluxe Suite King With Courtyard View

  • Sleeps 3

Deluxe Onsen Suite With Courtyard View (King)

  • Sleeps 3

Deluxe Room With Village View

  • Sleeps 3

One Bedroom Suite With Mt. Yotei View

  • Sleeps 3

Superior Room With Mt. Yotei View

  • Sleeps 2

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About the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Tokyu Grand HIRAFU - 1 min walk - 0.2 km
  • Kutchancho Asahigaoka Ski Area - 21 min drive - 10.2 km
  • Niseko Annupuri International Ski Area - 26 min drive - 11.4 km
  • Niseko Hanazono Resort - 26 min drive - 11.4 km
  • Rusutsu Resort - 56 min drive - 43.7 km

Getting around

  • New Chitose Airport (CTS) - 131 min drive
  • Kutchan Station - 11 min drive
  • Niseko Station - 13 min drive
  • Kozawa Station - 28 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪Alpen Node - ‬4 min walk
  • ‪Mountain Kiosk Coffee - ‬5 min walk
  • ‪% Arabica - ‬1 min walk
  • ‪Toshiro's bar - ‬3 min walk
  • ‪blo blo - ‬2 min walk

About this property

Chalet Ivy Hirafu

  • Placing you only steps from Niseko Tokyu Grand HIRAFU, Chalet Ivy Hirafu features a free ski shuttle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments or aromatherapy. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. Ski passes, storage, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle during limited hours*
    • Free train station shuttle*
DONE

Off-site

    • Area shuttle*
    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Sledging nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible

Ski

  • Free ski shuttle
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

HirafuZaka – This restaurant serves breakfast, lunch and dinner. Open daily.
Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 per cent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 10000 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Chalet Ivy

Chalet Ivy Hotel

Chalet Ivy Hotel Kutchan

Chalet Ivy Kutchan

Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho

Chalet Ivy Japan/Hokkaido - Kutchan-Cho

Chalet Ivy

Chalet Ivy Hirafu Hotel

Chalet Ivy Hirafu Kutchan

Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Are pets allowed at Chalet Ivy Hirafu?

Sorry, pets aren't allowed.

Is parking offered on site at Chalet Ivy Hirafu?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Chalet Ivy Hirafu?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Chalet Ivy Hirafu and nearby?

Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.

Are there restaurants at or near Chalet Ivy Hirafu?

Yes, there's an on-site restaurant.

Does Chalet Ivy Hirafu have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chalet Ivy Hirafu like?

Chalet Ivy Hirafu is a short 1-minute walk from Niseko Tokyu Grand HIRAFU and 11 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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Reviews

Chalet Ivy Hirafu Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as delicious, varied, and a great way to start the day. (19 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Restaurant
Shuttle services
Onsen
Ski lift
Towns
Shuttle

Reviews

Verified

10/10 Exceptional

What an incredible place! Location, staff, dining and onsen were all amazing!
Milo, 4-night trip
Verified

10/10 Exceptional

Staff amazing , room fantastic and amenities excellent
Adam, 6-night trip
Verified

10/10 Exceptional

This was our second time at Chalet Ivy, and it did not disappoint. The staff were again so friendly and helpful. The thing I love the most the immense level of peace I feel when stay there. It is also a great location, and the ski equipment we rented direct from the hotel was in good condition.
Kate, 7-night trip
Verified

10/10 Exceptional

Very very helpful staff, and they do a great job at accommodating.
Troy, 5-night trip
Verified

10/10 Exceptional

Excellent facilities, clean, spacious room.
Edward, 2-night trip
Verified

10/10 Exceptional

Clean and very friendly English speaking staff.
Szuyi, 6-night trip
Verified

10/10 Exceptional

The hotel staff and shuttle drivers were very friendly and accommodating. They did a great job offering help with ski reservations and advice for things to do around Niseko. The rooms were clean and large for the area. The private onsens and massage services were excellent. Would recommend this hotel for anyone in the area.
Maxwell, 2-night trip
Verified

10/10 Exceptional

Excellent staff always happy to help Great place to. Stay
Kevan, 12-night trip
Verified

10/10 Exceptional

Very nice and comfortable. All amenities you could ask for. Breakfast was great. The staff and the management were perfect. I would recommend and stay again.
Jason, 7-night trip
Verified

10/10 Exceptional

Room was spotless, staff was very friendly and helpful. Love the holiday gift drinks and snacks, and the Lunar New Year celebration Love the onsen Love the 24/7 wine vending machine Love the ski locker room Love the shuttle up the hill so you don't have to walk. Love the easy access to the ski mountain by foot or shuttle. Love the view of Mt Yotei from the room Love the robes in the room Love the daily cleaning so trash in the room doesn't linger Love the recyclable water bottles Breakfast buffet runs out of food before breakfast service is over, and breakfast area is super crowded and packed most of the morning
Lindsey, 7-night trip
Verified

10/10 Exceptional

Great location! Room also had a great layout and spacious for our family of 3. Service was great, the only thing i find needs improvement was the breakfast selection. Quality and variety of food can be improved. But overall satisfied and happy.
Erlina, 2-night trip
Verified

10/10 Exceptional

Friendly staff and a very clean and lovely hotel!
Glen, 5-night trip
Verified

10/10 Exceptional

very convenient location, spacious and modern room, friendly service, onsite onsen.
Yuntao, 3-night trip
Verified

10/10 Exceptional

Amazing stay! Staff was incredible
Nate, 3-night trip
Verified

10/10 Exceptional

2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Seongyeon, 4-night trip
Verified

10/10 Exceptional

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.
David, 4-night trip
Verified

10/10 Exceptional

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
6-night trip
Verified

10/10 Exceptional

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Alex, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel in Niseko

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Travis, 5-night trip
Verified

10/10 Exceptional

I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.
JIRO, 2-night trip
Verified

10/10 Exceptional

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Brett, 2-night trip
Verified

10/10 Exceptional

Great location to reach
Sin Tung, 3-night trip
Verified

10/10 Exceptional

Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend.
Douglas, 7-night trip
Verified

10/10 Exceptional

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Jean-Marie, 5-night trip
Verified

10/10 Exceptional

Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
Robert Kai Fu, 4-night trip