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All properties in Varanasi, Uttar Pradesh, India
1 room, 2 adults

Palace on steps

2.5-star2.5 stars
Rana Mahal Ghat, Banagali Tola, Near Godowlia, Varanasi, Uttar Pradesh, 221001, India

Historic hotel with restaurant, near Dasaswamedh ghat
  • Free on-the-go breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

India may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The service was outstanding. All of the staff couldn't have been more helpful.…Jan 15, 2020
  • Location, location, location. Located on Ganges at Ghats. Hotel arranged transportation…Dec 7, 2019

Palace on steps

from £22
  • Saptarishi Suites
  • MILAAP SUITES
  • Budget Nomad Room
  • Trishul Rooms
  • Ekaant Room
  • Ekaant Suites
  • Milaap Room
  • Solo Budget Room
  • Ekaant Kashi
  • Kashi Suite

What’s around Palace on steps

Landmarks

  • Kashi Vishwanath Temple - 17-min walk
  • Dasaswamedh ghat - 2-min walk
  • Asi Ghat - 22-min walk
  • Durga Temple - 31-min walk
  • Bharat Mata - 40-min walk
  • Banaras Hindu University - 4.3 mi / 6.9 km
  • Ramnagar Fort - 4.7 mi / 7.6 km
  • Sarlath Museum - 6.5 mi / 10.4 km

Getting around

  • Varanasi (VNS-Babatpur) 25-min drive
  • Varanasi Junction Station 12-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-noon
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • India may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (INR 393 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness centre (discount)
Working away
  • Business centre
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Rooftop terrace
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Ceiling fan
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Sunrise Restaurant – This restaurant specialises in Indian cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Palace on steps’s small print

Also known as

  • Palace Step Hotel Varanasi
  • Palace steps
  • Palace on Step
  • Palace on steps Hotel
  • Palace on steps Varanasi
  • Palace on steps Hotel Varanasi
  • Palace Step Hotel
  • Palace Step Varanasi
  • Palace Step
  • Palace On Stepss Varanasi
  • Palace On Steps Hotel Varanasi
  • Palace steps Hotel Varanasi
  • Palace steps Hotel
  • Palace steps Varanasi

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Day (25 December) Gala Dinner per adult: INR 1000
  • Christmas Day (25 December) Gala Dinner per child: INR 500 (from 5 to 18 years old)
  • Gala Dinner on 31 May per adult: INR 1000
  • Gala Dinner on 31 May per child: INR 500 (from 5 to 18 years old)

Optional extras

Self-parking costs INR 393 per night

Rollaway beds are available for INR 1000.0 per night

Airport shuttle service is offered for an extra charge of INR 1000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace on steps

  • Does Palace on steps offer free cancellation for a full refund?
    Yes, Palace on steps does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Palace on steps?
    Yes. Self-parking costs INR 393 per night.
  • Are pets allowed at Palace on steps?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Palace on steps?
    You can check in from 1 PM - noon. Check-out time is 11:30 AM.
  • Are there restaurants at or near Palace on steps?
    Yes, Sunrise Restaurant offers Indian cuisine. Nearby restaurants include Bana Lassi (4-min walk), JYOTI CAFE (4-min walk) and Baba Lassi (5-min walk).
  • Is an airport shuttle service offered by Palace on steps?
    Yes, an airport shuttle is available. The charge is INR 1000 per vehicle one-way.
  • What is there to do at Palace on steps and nearby?
    Have fun during the warmer months with activities nearby such as boat tours.

Recent reviews

Fabulous 8.6 From 16 reviews

Very good 8.0
Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.
Sumantra, us1 night romance trip
Very good 8.0
Adventure on the Ganges
With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!
Judith, us5 night trip
Very good 8.0
The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.
Marta, us3 night trip with friends
Very good 8.0
First, the reception is very friendly. The hotel, which dates from 1665 and is in a palace facing the Ganges. The best room is probably nr 305. Breakfast is fine (corn flakes, toasts, fruits, boiled eggs and the usual Indian warm dishes). The view on the river is excellent. To access the hotel (which also bears the name Elena), you can climg the stairs from south of Munshi Ghat either direction Shiva Hotel then you turn right or direction Elena Hotel then you turn left. From the city, it's longer and more complex. Take a compass and head East from a point named Lahiri Mahasaya Samadhi. It's a small lane where only pedestrians, bikes - and sacred cows - can enter. It's about 150-200m. Follow Shiva, Elena or Palace on Steps signs. Near the hotel, you'll cross an alley with a few "Western" restaurants and tourist stores. Thrre's even a cake shop in the same street, which runs N-S parallel to the river. There are monkeys that play on the hotel terraces and in a big tree (the tree is a useful landmark from the ghat). In short, a good hotel with a great view and fine service.
my4 night trip
Exceptional 10.0
Super staff! They helped us by showing around the pathways and shops to taking us to a very good physician nearby. Very friendly and accommodating to our needs. Place is well located on the ghats, simple, clean. Great river views. Breakfast also good.
us3 night romance trip
Exceptional 10.0
Great hotel experience
One of the best hotel experiences I had for a long time. Super great staff. So helpful and kind. And not the least an amazing view over the river Ganges and a very wonderful location. I hope to stay here again in the future.
Ole Abildgaard, dk1 night trip
Very good 8.0
Riverside means dogs barking But river view room and restaurant is strong reason to stay 3-day-staying varanasi is very comfortable Except for poor hot shower
jp3 night trip
Exceptional 10.0
주요 가트에서 매우 가까운 위치에 자리해서 관광하는데 있어서 굉장히 큰 이점이 있습니다 또한 한국분들은 본 호텔 주변으로 보편적으로 이용하시는 철수카페, 선재카페 등이 위치하고 있으니 참고하시면 좋을 듯 합니다 루프탑 레스토랑 또한 훌륭합니다 온수 등 전반적인 시설 이용 또한 불편함이 없었으며 직원들 또한 친절합니다 허나 일부 예민하신 분들은 객실 상태에 따라 조금 불편함을 느낄 수도 있겠으나 큰 문제는 느끼지 못 했습니다
kr1 night trip
Exceptional 10.0
Vue magnifique sur le Gange de la chambre
Une localisation parfaite. Accès direct sur les Chats. Idéal pour admirer le Gange et son environnement. Très proche du centre. Les chambres avec balcon permettent d'avoir une vue incroyable. Terrasse sur le toit protégée des singes! Attention les Rickshaw be peuvent pas aller jusqu'à l'hôtel. Les employés sont très disponibles.
MURIEL, fr4 night romance trip
Exceptional 10.0
ca1 night trip

Palace on steps