All hotels in Granby, Quebec, Canada
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Hôtel Castel & Spa Confort, Granby

3.5 stars
901 Rue PrincipaleGranbyQCJ2G 2Z5Canada, ‏0203 027 9779
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Vibe
Poor vibe
Value for money
Poor value for money
149See all 149 Hotels.com reviews
From 128 reviewsTripAdvisor Traveller Rating

Hôtel Castel & Spa Confort, Granby

Hotel Info: 020 3027 9803

from £101
  • Room, 1 Queen Bed (Hospitality)
  • Room, 2 Queen Beds (Regular)
  • Suite Zen with jetted tub
  • Room, 2 Queen Beds (Hospitality)
  • Room, 1 Queen Bed with Sofabed (Hospitality)

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:30 PM-4 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hôtel Castel Confort Granby
  • Hôtel Castel Confort
  • Castel Confort Granby
  • Hotel Castel And Spa Confort
  • Hotel Castel Confort
  • Hôtel Castel Confort
  • Hôtel Castel Confort Granby

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Ski passes available
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Free use of nearby fitness center
  • Number of spa tubs - 2
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 12
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1971
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Spa Confort has 2 treatment rooms. Services include massages, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

La Rotonde - This restaurant specializes in local cuisine and serves dinner only. A children's menu is available.

Pub La Tourelle - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Resto-Cafe - This café serves breakfast only.

Recreation

On Site

  • Health club
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Hôtel Castel & Spa Confort, Granby’s small print

Also known as

  • Hôtel Castel Confort Granby
  • Hôtel Castel Confort
  • Castel Confort Granby
  • Hotel Castel And Spa Confort
  • Hotel Castel Confort
  • Hôtel Castel Confort
  • Hôtel Castel Confort Granby

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 149 reviews

Hôtel Castel & Spa Confort, Granby
Fair2.0 / 5
will find an alternate hotel next time
way overpriced for a very outdated hotel.
1 night romance trip
Hôtel Castel & Spa Confort, Granby
Excellent4.0 / 5
Good hotel in Granby
The hotel staff is friendly and efficient for check-in and checkout. My additional request for room was received very well and meet my expectation. For sure to come back in future.
1 night family trip
Hôtel Castel & Spa Confort, Granby
Good3.0 / 5
A test of your patience...
If you enjoy standing in lines, this is the hotel for you. We made the mistake of deciding to eat breakfast at the hotel. The breakfast area is separate from the dining room. The breakfast area is a dated cafeteria-style set-up. You grab a tray and stand in line. Food is cooked to order, so the process is extremely slow. When we first went down for breakfast, the lineup stretched out the door all the way to the elevators. We left and came back an hour later. The lineup was only a quarter as long by then. However, it still took us 20 minutes to go through the process. If we stay at this hotel again, we'll be going out for breakfast. Check-out was also an ordeal. They had two women handling check-out, but they were also taking phone calls while people stood fuming in line. And then one of the front desk staff disappeared into the back office, never to re-appear -- leaving only one woman at the front desk with a long line-up of people just wanting to be able to leave. It took about 15-20 minutes for me to get to the front of the line in order to finally check-out. Check-in was much quicker, as they seemed to have more staff working the front desk when we checked in. However, we arrived a bit early and our room wasn't ready. Not really the hotel's fault, but their check-in is at 5pm, which is a bit later than most hotels. The room itself was clean, though the mattress felt a bit worn out.
1 night family trip
Hôtel Castel & Spa Confort, Granby
Good3.0 / 5
Convenient hotel.
The hotel was a short walk to a shopping mall and gas station. It is a short drive to the zoo. The breakfast was fantastic and reasonably priced for a hotel. They have a small workout room in the basement and an outdoor pool. The bed was not the most comfortable and seemed small for a queen sized. The room is clean in the most visible areas but needs a bit more dusting in less visible locations. One of the negatives we experienced is that a staff member knocked on our door at least 1.5 hours before check out (which is supposed to be noon) even though we had a do not disturb sign posted on the door.
2 night romance trip
Hôtel Castel & Spa Confort, Granby
Excellent4.0 / 5
Quick Visit
The breakfast is a long bureaucratic process :(
1 night family trip

See all reviews

Hôtel Castel & Spa Confort, Granby

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