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All properties in London, England, United Kingdom
1 room, 2 adults

ibis Styles London Excel

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's club (surcharge)
  • Beach nearby
  • Connecting/adjoining rooms available
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's club (surcharge)
    • Beach nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect™ Rewards stamps here
  • The refurbished rooms are really good. Although we were possibly the only guests due to…Mar 20, 2020
  • Great location to the Excel. Great having bar/restaurant attached to hotel where they…Mar 2, 2020

ibis Styles London Excel

from £45
  • Room, 2 Double Beds (The Mansion from Home)
  • Room, 1 Queen Bed, Connecting Rooms (The Interconnecting Queen)
  • Room, 1 Queen Bed (The Queen)
  • Room, 2 Single Beds (The Duet)
  • Room, 1 Double Bed (The Home from Home)

What’s around ibis Styles London Excel


  • In Docklands
  • O2 Arena - 2.3 mi / 3.8 km
  • Tower of London - 4.9 mi / 7.9 km
  • South Park - 5.7 mi / 9.3 km
  • London Bridge - 5.9 mi / 9.6 km
  • The Shard - 6 mi / 9.7 km
  • Sky Garden - 6.3 mi / 10.1 km
  • Big Ben - 7.6 mi / 12.2 km

Getting around

  • London (LCY-London City) 4-min drive
  • London (LHR-Heathrow) 74-min drive
  • London (LGW-Gatwick) 66-min drive
  • London West Ham Station 4-min drive
  • Forest Gate Station 7-min drive
  • Stratford Station 7-min drive
  • Custom House for ExCel Station 1-min walk
  • Prince Regent Station 6-min walk
  • Royal Victoria Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-5:00 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Electric car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Working away
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Afrikaans
  • English
  • Filipino
  • French
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Cafe – This café serves breakfast, lunch and light fare. Open selected days.

Pub – This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London
  • ibis Styles Excel Hotel
  • ibis Styles London Excel
  • ibis Styles Excel
  • Custom Hotel London
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

Optional extras

Self-parking costs GBP 15.00 per day

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Styles London Excel

  • Does ibis Styles London Excel offer free cancellation for a full refund?
    Yes, ibis Styles London Excel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at ibis Styles London Excel?
    Yes. Self-parking costs GBP 15.00 per day.
  • Are pets allowed at ibis Styles London Excel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at ibis Styles London Excel?
    You can check in from 2 PM to 5:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near ibis Styles London Excel?
    Yes, there's an on-site restaurant that serves British cuisine. Nearby restaurants include Cafe Bonnane (9-min walk), Caffe Fratelli (10-min walk) and Caffe Nero (1.4 mi).
  • What is there to do near ibis Styles London Excel?
    Recommended spots to visit include O2 Arena (2.3 mi) and Tower of London (4.9 mi), along with South Park (5.7 mi) and London Bridge (5.9 mi).

Recent reviews

Good 7.0 From 560 reviews

Fair 4.0
cold rooms noisy guests
the room had no heating and drafty windows it was freezing. we were moved to another room, sadly it was on a floor full of kids trip and they were extremely noisy til about 1 am, running along corridors, banging on doors, shouting, laughing loud, play music loud, until security told them off. dinner wasnt that great. breakfast was ok and rooms were clean
Karen Docherty, gb1 night family trip
Exceptional 10.0
Good value for money
Ideal location for event at ExCel. Had a great nights sleep and lovely food in pub.
Emma, gb1 night family trip
Good 6.0
Great staff
There were works going on amd near the hotel which I never knew about which resulted in a drilling and banging all night. No hot veggie option at brekkie either other tban beans and hash browns which was a shame and only side plates no larger plates which was odd. Overall, not an unpleasant stay and all the staff encountered were fab. Just could of done with some sleep!
Natalie, gb1 night family trip
Exceptional 10.0
Clean, quiet, well equipped hotel near ExCel
Clean, well equipped room with plenty of power and usb points. Great choice of buffet breakfast and adjacent pub serving excellent food in the evening. Bistro bar with coffee and snacks for during the day. Directly opposite train link but hotel is surprisingly quiet given location. Ideally located for London ExCel which is a short walk away.
Timothy, gb2 night business trip
Exceptional 10.0
Never miss a beat!
This was our 2nd time staying at ibis Styles London Excel. Seeing a gig at the O2 we were looking for a hotel in the area and this one ticks all the boxes. Great service, nice rooms, good breakfast & a pub attached - what more could you ask for!
Zoe, gb1 night trip with friends
Poor 2.0
Room was horribly dirty with stains. Staff were unwelcoming Hotel is just overall grotty and poorly up kept.
Gareth, gb1 night trip
Exceptional 10.0
Great choice for ExCeL and good rooms.
Comfortable, clean and tidy room, exactly as described. Very convenient for ExCeL and train links, great pub downstairs. Nothing to not like. :-)
Jonathan, gb2 night business trip
Exceptional 10.0
Perfect for 02! Great hotel! Rooms were nice, price was great! Breakfast delicious! Pleasantly surprised!
Tina, gb1 night trip with friends
Very good 8.0
No issues room clean or though a little cold
rob, gb1 night trip
Very good 8.0
Stay at Ibis Hotel in Victoria Dock road
We found the room a bit on the small side. Everything was clean and tidy staff were very helpful. But by the description we thought it was closer to the O2 arena than it was otherwise we would have chosen a hotel on the Greenwich side
Sue, gb2 night trip

ibis Styles London Excel

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