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1 room, 2 adults

ibis Styles London Excel

3-star3 stars
Great for familiesThis property has good facilities for families.
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,960 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • My room was cold and I was unable to get the heating to work, when I asked at Reception…Nov 6, 2019
  • Check-in and checkout were simple and quick. My room was really good for my purposes.…Oct 27, 2019

ibis Styles London Excel

from £51
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel

Top spots nearby

Recommended by this property

  • O2 Arena (18-minute walk)
  • South Park (4.3 mi / 7 km)
  • Tower of London (4.4 mi / 7.1 km)
  • Sky Garden (4.8 mi / 7.7 km)
  • The Shard (4.9 mi / 7.9 km)
  • London Bridge (4.9 mi / 8 km)
  • London Dungeon (6.3 mi / 10.2 km)
  • Big Ben (6.6 mi / 10.6 km)
  • Buckingham Palace (7.2 mi / 11.6 km)

Getting around

  • London (LCY-London City) 4-min drive
  • London (LGW-Gatwick) 54-min drive
  • London West Ham Station 4-min drive
  • Stratford Station 7-min drive
  • Forest Gate Station 7-min drive
  • Custom House for ExCel Station 1-min walk
  • Prince Regent Station 6-min walk
  • Royal Victoria Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Working away
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • English
  • Filipino
  • French
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Cafe – This café serves breakfast, lunch and light fare. Open selected days.

Pub – This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London
  • ibis Styles Excel Hotel
  • ibis Styles London Excel
  • ibis Styles Excel
  • Custom Hotel London
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 15.00 per day

Rollaway beds are available for an extra charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 547 reviews

Good 6.0
Great location for ExCeL, but no queen beds!
The room was barely bigger than the bed, which was a standard 4'6" double, not a queen bed, as described. The staff confirmed that all the beds in the "Queen" rooms were this size, so the descriptions need to be updated to correct this misrepresentation. Nevertheless, the hotel was very clean & comfortable and the breakfast had an excellent choice. The staff were fabulous, particularly Shariff & Filipe who upgraded us to an apartment, which did have a queen bed.
SC, gb1 night trip
Exceptional 10.0
Tidy!
Great little Hotel opposite and 5 minutes walk from Excel. Newly refurbed clean and tidy, nice breakfast and good food offered in the bar. Great price too!
gb2 night business trip
Good 6.0
standard noise of hotels around the world.
Heavy slamming hotel doors. Young children or pets could be killed! Ya know the kind...the type you can't close gently in consideration of others. But thats pretty standard in most hotels, as well as overbearing light, noise from speaker and disorganised breakfast layout. Dunno why cheese and ham at Yoghurt! You also have to abduct the sugar and milk as its far too exuberant to expect more than half a teaspoon's worth of sugar or milk for a tiny cup-sized cuppa! Staff friendly and helpful. Despite being right by airport, it was still less noisy and shorter duration of aircraft noise in hotel room, than in my own home just 15 mins away from the airport on Thames View Estate, Barking. Bed very comfortable.
gb1 night trip
Good 6.0
Hit and miss
When we arrived we were given our room key.ard and up we went to the fourth floor. The hitel was ibviousky going through some refurb as there were some kind if dust sheets in the floor of the corridor. When we got to our room it was small but clean. Thewalls had pat h holes filled in but not sanded down and room smelt like musty damp. Reception staff were helpful enoughand gave us another room. However it was really hot outside and the air conditioning unit wasnt working. The display had broken and when you tried to turn it on manually , the vent ooened, tried ro blow air out then shut off. We headed out and told the staff whi said they woukd send maintainence to look at it. When we got back in the nightthe room was srill boiling and the air conditioning still wasnt working. Breakfasg was giod. Food was fresh and there was a good choice of cooked and continental.
Sarah, gb1 night trip
Very good 8.0
Turn up and got put on the top floor , room was well outdated and the air conditioning was making a horrible noise, asked to move rooms and everything was lovely , modern and stylish and very comfortable.the included breakfast was also perfect, they just didn't have any vegetarian options on the cooked breakfast.
thomas, gb2 night trip

ibis Styles London Excel

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