Skip to main content.
All hotels in London, England, United Kingdom
1 room, 2 adults

ibis Styles London Excel

3-star3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom

Family hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.2
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Room
Great room
515See all 515 Hotels.com reviews
From 1,738 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel

from £69
  • Room (The Mansion from Home)
  • Room (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel

Top spots nearby

Recommended by this property

  • O2 Arena (20-minute walk)
  • South Park (4.3 mi / 7 km)
  • Tower of London (4.4 mi / 7.1 km)
  • Sky Garden (4.8 mi / 7.7 km)
  • The Shard (4.9 mi / 7.9 km)
  • London Bridge (4.9 mi / 8 km)
  • London Dungeon (6.3 mi / 10.2 km)
  • Big Ben (6.6 mi / 10.7 km)
  • Buckingham Palace (7.2 mi / 11.6 km)

Getting around

  • London (LCY-London City) 5-min drive
  • London (LGW-Gatwick) 66-min drive
  • London (LHR-Heathrow) 67-min drive
  • London West Ham Station 9-min drive
  • London Limehouse Station 11-min drive
  • Shadwell Station 12-min drive
  • Custom House for ExCel Station 2-min walk
  • Prince Regent Station 7-min walk
  • Royal Victoria Station 10-min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers -
  • Built in
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Open select days.

Cafe – This café serves breakfast, lunch and light fare. Open selected days.

Pub – This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles London Excel Hotel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles London Excel
  • ibis Styles Excel
  • Custom Hotel London
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Optional extras

Self-parking costs GBP 15.00 per day

Rollaway beds are available for an extra charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 515 reviews

ibis Styles London Excel
Fair4.0
Noisy and shabby
Catherine E, gb1 night trip
ibis Styles London Excel
Poor2.0
Worst ever hotel
Awful hotel. Desperately needs renovating. Falling apart and massively overpriced. probably worth 1.76/not not the £176/night we paid.
R, gb2 night trip
ibis Styles London Excel
Good6.0
Ibis average but reasonable access
I struggle to understand Ibis, I have stayed in some where comfort is non existent - I have stayed in Ibis Styles where it is above the quality of Holiday Inn or premier inn - this wasn't one of them. The hotel had a generally faded look with stained carpets. Staff were nice, breakfast was passable. Apple juice tasted of water! Its just the standard of a basic ibis
Andrew, gb1 night trip
ibis Styles London Excel
Good6.0
Standard hotel next to ExCel exhibition centre
Standard Ibis Styles right next to ExCel centre
Paul, gb1 night trip
ibis Styles London Excel
Very Good8.0
Great Value and covenient for Canary Wharf
Good location and great value (£79) including breakfast - cereals, breads, ham, cheese - no hot food but given cost no complaints. Upgraded to nice room but windowless.
Chris, gb1 night trip

See all reviews

ibis Styles London Excel

Is the description of this property not correct? Tell us