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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

The Reserve at Paradisus Punta Cana Resort - All Inclusive

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Bavaro Beach, Punta Cana, La Altagracia, 23000, Dominican Republic

Upmarket beachfront property with spa, near Cortecito Beach
  • Free buffet breakfast, free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Location
Great location
Service
Fantastic service
Food
Food is all right

The Reserve at Paradisus Punta Cana Resort - All Inclusive

  • Paradisus Suite
  • One Bedroom Master Suite
  • Family Concierge One Bedroom Suite
  • Family Concierge One Bedroom Master Suite
  • Two Bedroom Master Suite
  • Family Concierge Two Bedroom Master Suite
  • Premium One Bedroom Suite
  • Premium One Bedroom Master Suite
  • Paradisus Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

What’s around The Reserve at Paradisus Punta Cana Resort - All Inclusive

Landmarks

  • On a private beach
  • Arena Gorda Beach - 43-minute walk
  • Cortecito Beach - 6-minute walk
  • Casino Diamante Punta Cana Grand - 5-minute walk
  • Princess Tower Casino Punta Cana - 13-minute walk
  • White Sands Golf Course - 27-minute walk
  • Los Corales Beach - 3.1 mi / 4.9 km
  • Aromas Museum - 2.6 mi / 4.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 20-min drive
  • Area shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Size

  • 170 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 1-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 11 restaurants
  • 8 bars/lounges
  • 2 beach bars
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Basketball on site
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Segway rental/tour on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 8
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons

Land activities
  • Cycling
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to 27-hole golf course
  • Golf green fees
  • Transport to golf course

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children ages 12 years old and younger

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • Theme parties

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

Spa

YHI Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Vento – This restaurant specialises in Mediterranean cuisine and only serves dinner.Reservations are required.

Gabi Club – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

HydroGrill – This poolside restaurant specialises in barbecue and serves brunch and lunch. Open daily.

The Reserve at Paradisus Punta Cana Resort - All Inclusive’s small print

Also known as

  • Reserve Paradisus Punta Cana Resort All Inclusive
  • Reserve Resort Punta Cana
  • The Reserve at Paradisus Punta Cana Resort All Inclusive
  • Reserve Paradisus Punta Cana All Inclusive
  • Reserve Parasus Punta Cana In
  • Reserve Paradisus Resort All Inclusive
  • Reserve Paradisus Punta Cana All Inclusive
  • The Reserve at Paradisus Punta Cana Resort All Inclusive
  • Reserve Parasus Punta Cana In
  • Reserve Paradisus Resort All Inclusive
  • Reserve Punta Cana
  • Reserve Punta Cana Paradisus
  • Reserve Punta Cana Resort

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Reserve at Paradisus Punta Cana Resort - All Inclusive

  • Does The Reserve at Paradisus Punta Cana Resort - All Inclusive offer free cancellation for a full refund?
    Yes, The Reserve at Paradisus Punta Cana Resort - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Reserve at Paradisus Punta Cana Resort - All Inclusive currently open?
    This property is closed from 22 April 2020 to 30 September 2020 (dates subject to change).
  • Is parking offered at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    Yes, there's free self, valet and extended parking.
  • Is there a pool at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    You can check in starting at 3 PM. Check-out time is noon.
  • Are there restaurants at or near The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    Yes, there are 11 on-site restaurants.
  • Is there an on-site casino at The Reserve at Paradisus Punta Cana Resort - All Inclusive?
    Yes, the 255.26 square-foot casino features 26 slot machines and 5 gaming tables. Bingo is offered.

Recent reviews

Very good 8.2 From 312 reviews

Good 6.0
Poopa Cana
Our stay was great, except we got sick from something on the first day and ending up spending the majority of time in the bathrooms. Whether it was the food or drinks, it was definitely something. The mosquitos didn’t help the situation either. The resort was beautiful during the day and the indoor restaurants were great. But the buffets were mosquitos infested and we’re not sure the food was properly taken care of because we both got sick. But the worst part was the constant undertone from the staff to be tipped. We realize that they’re working and probably don’t get paid a whole lot, but we’ve stayed at other All-Inclusive resorts where tipping is accepted but not expected. Here, we couldn’t even get service unless we tipped. It wasn’t pleasant. And neither was running to the restroom every 15 minutes. We are now calling Punta Cana “Poopa Cana”. On the positive side, we did have a personal concierge with the greatest spirit and attitude in the entire DR. Jose Reinoso was amazing and we had no issues giving him a big tip at the end of our trip. The beach is beautiful and the air is very refreshing. The main lobby at Paradisus is fantastic while the Reserve experience is underwhelming. Just manage your expectations and remember to take plenty of cash for tips, Pepto, and Imodium and you’ll be ok
Jesse J., us4 night romance trip
Very good 8.0
Overall a pleasant stay
We enjoyed the stay. Loved the walkway to the beach. Lot of vegetation around the property. The food is great in all the resturarants which need reservations. Food in buffet was ok, as the food is not warm in most of the occasions. Very friendly staff.
ashish, us7 night family trip

The Reserve at Paradisus Punta Cana Resort - All Inclusive

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