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1 room, 2 adults

EPIC SANA Lisboa Hotel

5-star5 stars
Av. Engenheiro Duarte Pacheco 15Lisbon1070-100PortugalGreat location! See map

Luxury hotel with spa, near Gulbenkian Museum
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Exceptional9.4
Wellness Area
Great wellness & sports facilities
Location
Great location
Pool
Great pool
Value for money
Fairly good value for money
1020See all 1,020 Hotels.com reviews
From 2,262 reviewsTripAdvisor Traveller Rating

EPIC SANA Lisboa Hotel

from £123
  • Deluxe Double or Twin Room
  • Deluxe Suite
  • Junior Suite
  • Family Room
  • Deluxe Suite (with Extra Bed)
  • Premium Double or Twin Room (Deluxe)
  • Deluxe Twin Room
  • Premium Twin Room (Deluxe)
  • Deluxe Suite (Twin)
  • Junior Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Outdoor pool
  • Pool sunloungers
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 18934
  • Conference space size (meters) - 1759
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Built in 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay films
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Flor-de-Lis – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Scale Bar – This bar only serves light fare. Open daily.

Upscale Bar – This poolside bar only serves light fare.

EPIC SANA Lisboa Hotel’s small print

Also known as

  • EPIC SANA Lisboa Hotel Lisbon
  • SANA EPIC Lisboa
  • EPIC SANA Lisboa Hotel
  • EPIC SANA Lisboa Lisbon
  • EPIC SANA Lisboa
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Lisbon
  • Hotel EPIC SANA
  • Hotel EPIC SANA Lisboa
  • SANA EPIC Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Guests under 16 years old are not allowed in the spa.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    Optional extras

    Valet parking costs EUR 15.50 per day

    Buffet breakfast is offered for an extra charge of EUR 24.50 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around EPIC SANA Lisboa Hotel

    Landmarks

    • In Lisbon Old Town
    • Gulbenkian Museum (27-minute walk)
    • Rossio Square (27-minute walk)
    • Santa Justa Elevator (30-minute walk)
    • Lisbon Cathedral (40-minute walk)
    • Amoreiras Shopping Center (4-minute walk)
    • Liberty Avenue (10-minute walk)
    • Edward VII Park (10-minute walk)

    Getting around

    • Lisbon (LIS-Humberto Delgado) 3.5 miles/5.6 km
    • Cascais (CAT) 10.5 miles/16.9 km
    • Lisbon Campolide Station 22-min walk
    • Lisbon Rossio Station 26-min walk
    • Lisbon Sete Rios Station 7-min drive
    • Marques de Pombal Station 8-min walk
    • Rato Station 10-min walk
    • Avenida Station 17-min walk
    • Valet parking (surcharge)

    Recent reviews

    Exceptional 9.4 From 1,020 reviews

    EPIC SANA Lisboa Hotel
    Exceptional10.0
    Smart hotel
    up-market hotel, great breakfast
    Stephen, gb1 night business trip
    EPIC SANA Lisboa Hotel
    Exceptional10.0
    Great hotel, relaxing stay
    Great hotel, friendly staff. Bit of a walk, downhill/uphill to/from underground, but fine if you're fit and well! Shopping centre very close. Gym ok, but not quite what you'd expect from a hotel of this standard. Spa very relaxing. Breakfast, great choice and very enjoyable.
    sarah, gb4 night trip with friends
    EPIC SANA Lisboa Hotel
    Very Good8.0
    Great hotel...Mediocre service.
    The hotel itself is great. Lovely public areas, spacious bedrooms and a fabulous rooftop pool/terrace. The breakfast buffet was fabulous with a great selection of fruit, cereals, breads, cold/hot meats and pastries. The restaurant was very fantastic too with top-notch food with friendly and attentive service. The staff on the roof terrace and around the pool were also very friendly and efficient. The hotel is slightly let down by the house keeping staff. The room was very clean but often was left with no towels, no robes and no slippers, only small niggles but not what you expect from a five star restaurant. Reception staff were also a little abrupt and failed to act on a small complaint which was made on one of the evenings (again a fairly small issue, but an issue non the less). I expected to be asked how my stay was whilst checking out when I was going to raise a few of these issues but My credit card was just taken and handed back with a copy of the bill. All in all we had a fabulous stay and enjoyed the location of this hotel and especially enjoyed the roof terrace, although this can get busy and runs out of towels quite regularily. We would highly recommend this hotel and will certainly consider it if visiting Lisbon again.
    Denver, gb6 night romance trip
    EPIC SANA Lisboa Hotel
    Good6.0
    Great hotel, terrible rooftop pool
    Pros: Comfy rooms, lovely staff & good breakfast offerings. Spa & indoor pool were lovely. Cons: THE ROOFTOP POOL. Given that the hotel prides itself on the fact that it's 5* city hotel that has a rooftop pool, the actual rooftop pool situation is terrible. We turned up on a Sunday mid-morning to lie out by the pool, only to be told there's a waiting list because it's so small and there isn't much space to lie out either. We were pushed to wait at the bar (which is inordinately expensive, like most everything in the hotel in spite of how much you're already paying for your stay). After almost 2 hours waiting at the baking hot rooftop bar with little shade, I went to the pool manager to check how much longer we'd have to wait, only to be told there's no timing system in place and we were (somehow) 22nd in the queue for pool space. The pool manager even told me she thought the system was ridiculous too. We gave up & had to queue (!) *before* the 9am opening another day to run & nab some space. Really not what I'd expect from a 5* hotel. Also a minor note, but there's no indication of just how seriously steep the hill you have to traverse to the hotel is - when you arrive late on a Saturday night after a day of flying & taking the metro, it's pretty exhausting to have to hike with your luggage up to the hotel!
    A Traveller, gb8 night trip with friends
    EPIC SANA Lisboa Hotel
    Exceptional10.0
    Amazing stay would definitely stay again
    Lovely modern hotel, amazing staff amazing bars and pool. Food excellent, rooms excellent
    Joshua, gb4 night romance trip

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    EPIC SANA Lisboa Hotel

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