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The Heritage Hotel

3.0 star property
Torquay beachfront hotel with restaurant, bar/lounge

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The Heritage Hotel

Photo gallery for The Heritage Hotel

Terrace/patio
Exterior
Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Dining room
On the beach

Overview of The Heritage Hotel

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Room service
  • Meeting rooms
  • Terrace
  • Arcade/games room
  • Snack bar/deli
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

  • 16 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Double or Twin Room

  • 12 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

  • 5 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

  • 12 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

  • 16 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

About this area

What's nearby

  • In Torquay City Centre
  • Princess Theatre - 2 min drive
  • Babbacombe Beach - 5 min drive
  • Dartmoor National Park - 21 min drive

Getting around

  • Exeter (EXT-Exeter Intl.) - 38 min drive
  • Torquay Station - 10 min walk
  • Paignton Station - 12 min drive
  • Torre Station - 18 min walk

Restaurants

  • Las Iguanas - 4 min walk
  • The Hole in the Wall - 13 min walk
  • Bistrot Pierre - 5 min walk
  • No 7 Fish Bistro - 14 min walk
  • Prezzo - 10 min walk
Map

About this property

The Heritage Hotel

Situated by the ocean, The Heritage Hotel is a great choice for a stay in Torquay. Guests can take a dip in the indoor pool or grab a bite to eat at Appleby's Bar And Restaur, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • On the beach
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Terrace
  • Television in common areas
  • An indoor pool
  • Arcade/games room
  • Reception hall

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Appleby's Bar And Restaur – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-in between 10 PM and 8:00 AM can be arranged for an extra charge of GBP 10

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Does The Heritage Hotel offer free cancellation for a full refund?
Yes, The Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Heritage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Heritage Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Heritage Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Heritage Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Heritage Hotel?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 10:30 AM.
What is there to do at The Heritage Hotel and nearby?
The Heritage Hotel has an indoor pool and an arcade.
Are there restaurants at or near The Heritage Hotel?
Yes, Appleby's Bar And Restaur offers beachfront dining and ocean views.
What's the area around The Heritage Hotel like?
The Heritage Hotel is a short 7-minute walk from Princess Theatre and 8 minutes' walk from Torre Abbey Sands.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Enjoyable stay
Clean, tidy and views impressive over the bay.
Stacey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lorraine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorraine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 3-night trip
Verified Expedia guest review

8/10 Very good

Great location
Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.
Ian, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Grant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.
Giacinta, 1-night trip
Verified Expedia guest review