Guests
All properties in Krakow, Lesser Poland Voivodeship, Poland

PURO Krakow Stare Miasto

4-star hotel with restaurant, near Royal Road

  • Free WiFi
From
£75

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Suite (Single Occupancy) - Guest Room View
  • Suite (Single Occupancy) - Guest Room View
  • Suite (Single Occupancy) - Living Area
  • Suite (Single Occupancy) - Living Room
  • Suite (Single Occupancy) - Guest Room View
Suite (Single Occupancy) - Guest Room View. Image 1 of 54.
1 / 54Suite (Single Occupancy) - Guest Room View
ul. Ogrodowa 10, Krakow, 31-155, Lesser Poland, Poland
9.2.Superb.
  • Hotel was very accessible & close to all the main attractions & the train station very…

    Nov 8, 2021

  • Very nice hotel.

    Aug 17, 2021

See all 1,024 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Safe
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 138 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Krakow City Centre
  • Royal Road - 2-minute walk
  • Main Market Square - 14-minute walk
  • Wawel Castle - 25-minute walk
  • Galeria Krakowska - 3-minute walk
  • St. Florian's Church - 4-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Suite
  • Deluxe Double Room
  • Classic Twin Room
  • Classic Single Room
  • Comfort Twin Room
  • Comfort Double Room
  • Comfort Double Room Single Use

What’s around

Landmarks

  • In Krakow City Centre
  • Royal Road - 2-minute walk
  • Main Market Square - 14-minute walk
  • Wawel Castle - 25-minute walk
  • Galeria Krakowska - 3-minute walk
  • St. Florian's Church - 4-minute walk
  • Grunwald Monument - 5-minute walk
  • Florianska Street - 6-minute walk
  • Krakow Barbican - 6-minute walk
  • Planty Park - 7-minute walk
  • Florian's Gate - 8-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 28-min drive
  • Krakow Glowny Station 8-min walk
  • Krakow Lobzow Station 9-min drive
  • Wieliczka Station 14-min drive
  • Airport shuttle (surcharge)
map
See on map
ul. Ogrodowa 10, Krakow, 31-155, Lesser Poland, Poland

At a glance

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (PLN 100 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Room service (during limited hours)

Things to do

  • Free bicycles on site

Working away

  • 24-hour business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 420
  • Conference space size (meters) - 39

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LCD TV
  • Premium TV channels
  • Tablet computer

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 69 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 105 per vehicle

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for PLN 100 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs PLN 100 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

  • PURO Hotel Krakow
  • PURO Stare Miasto Hotel
  • PURO Stare Miasto
  • PURO Krakow Stare Miasto Hotel
  • PURO Krakow Stare Miasto Krakow
  • PURO Krakow Stare Miasto Hotel Krakow
  • PURO Krakow
  • PURO Krakow Stare Miasto Hotel
  • PURO Stare Miasto Hotel
  • PURO Stare Miasto
  • PURO Krakow Stare Miasto Hotel
  • PURO Krakow Stare Miasto Krakow
  • PURO Krakow Stare Miasto Hotel Krakow
  • PURO Krakow Stare Miasto Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, PURO Krakow Stare Miasto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs PLN 100 per day. Parking spaces may be limited.
  • Yes, cats and dogs stay free. A pet fee will be charged. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include BonJour CaVa (3-min walk), Jarema (5-min walk) and Noblesse (5-min walk).
  • Yes, an airport shuttle is available. The charge is PLN 105 per vehicle.
  • Have fun during the warmer months with activities such as cycling.
9.2.Superb.
  • 10.0.Exceptional

    Amazing simplistic decor. Good team if staff, everyone really friendly, free coffee is amazing!

    2 night romance trip, Feb 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good value

    Great location. Clean. Pleasant staff. Good value for money.

    CHRISTOPHER, 3 night trip, Jan 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ist time travellers to Krakow

    The hotel was in a good position for all facilities that we needed. Transport was walking distant from Hotel reception staff were very helpful and Hotel was clean and very inviting. Complimentary coffee and drink machine available 24 hours, just what you need after a day out in thr cold.

    Janet, 1 night trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, modern, free coffee machine and bikes etc

    2 night romance trip, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed here last weekend, staff couldn't do enough for you. They are very polite and helpful. Hotel was very clean and rooms are lovely all very high tech. I have already recommended this hotel to two people.

    3 night romance trip, Nov 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very modern hotel in a great location with great room features. Everything in the room was operated via a tablet. For example the lights, tv, temperature, room service etc. Very cool!

    2 night trip, Oct 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Hotel was really good, welcoming staff and very nice rooms.

    Ian, 3 night trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We loved everything about our stay. The hotel was perfect in every way. The staff were very helpful when booking trips and the service was outstanding. I would definitely book this hotel if I was to return to Krakow. Thank you for making our stay one to remember.

    DANIEL, 3 night trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Worth a stay (ideally 2-3 to 5 nights)

    This was our second stay at Puro. First one was in a suite and we were impressed. This one was in a standard room so we weren't expecting the same infrastructure however, I believe there are things that could be better in the room layout: - the curtain that separates the bathroom area from the bedroom area leaves little privacy: it doesn't close both sides so one person might see the other one while they are in the bathroom... - the glass separating the shower from the rest of the bathroom was a bit too short and the shower resulted in a very wet bathroom area unless you'd be very cautious while showering (not the top if you like to relax under the shower...) All in all, the service was at high standard as usual. Reception and Hotel management are very smart and quick in sorting you out and they are super kind. We do suggest to use the SPA in the other PURO Hotel (closer to the Jewish area of Krakow) and the service can be accomodated from one Hotle to the other. The Massage was very good and facilites are new and stylish and clean. Reception was, again, at the best!

    Simone, 2 night trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Room is clean and staffs are very helpful. Breakfast is good. Good location.

    2 night family trip, Aug 24, 2019

    Verified Expedia guest review

See all 1,024 reviews