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1 room, 2 adults

Hotel El Portón de San Joaquín

3-star3 stars
Calle 42 #68A - 32, Medellin, Antioquia, Colombia

3-star hotel with restaurant, near Unicentro Shopping Center
  • Free English breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Superb9.2
Location
Great location
WiFi
Good internet service
Food
Delicious food
Breakfast
Tasty breakfast
105See all 105 Hotels.com reviews
From 123 reviews

TripAdvisor Traveller Rating

Hotel El Portón de San Joaquín

from £39
  • Standard Single Room
  • Standard Double Room
  • Standard Triple Room
  • CONNECTING
  • Superior Room, City View

What’s around Hotel El Portón de San Joaquín

Top spots nearby

Recommended by this property

  • Unicentro Shopping Center (6-minute walk)
  • Atanasio Giradot Stadium (11-minute walk)
  • Plaza Mayor Covention Center (12-minute walk)
  • Park of Lights (15-minute walk)
  • San Antonio Park (20-minute walk)
  • Botero Plaza (21-minute walk)
  • Palacio de la Cultura (21-minute walk)
  • Medellin Botanical Garden (33-minute walk)

Getting around

  • Medellin (MDE-Jose Maria Cordova Intl.) 54-min drive
  • Estadio Station 10-min walk
  • Suramericana Station 14-min walk
  • Cisneros Station 22-min walk
  • Free self-parking

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business centre
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 3
  • Built in 0
  • Lift
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cayena – This restaurant serves breakfast, lunch and dinner. Open daily.

Hotel El Portón de San Joaquín’s small print

Also known as

  • Hotel El Portón San Joaquín Medellin
  • Hotel El Portón San Joaquín
  • El Portón San Joaquín Medellin
  • El Portón San Joaquín
  • Hotel El Portón San Joaquín Medellin
  • Hotel El Portón San Joaquín
  • El Portón San Joaquín Medellin
  • El Portón San Joaquín
  • Hotel El ón Joaquín Mellin

Policies

If you are travelling with a child, your property may require you to present the following documents: Parents travelling to Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling to Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling to Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Cribs/Infant beds are available for COP 40000.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 105 reviews

Hotel El Portón de San Joaquín
Exceptional10.0
Great hotel and location.
This hotel was great. My only difficulty was the language barrier. The staff was very friendly and a few spoke English, but no matter who it was they were very patient and using a translator app on my phone helped a lot. The free breakfast every morning was great and if you didn't feel like going down to the restaurant so mornings they would bring it to your room at no extra charge. My favorite by far was Diego, he was extremely friendly and always wanted to help. We talked about my previous day and what I had planned for the day with Diego providing suggestions that helped me a lot. The location was just 2 blocks from a huge food selection. While the restaurant in the hotel was great I also tried many of the 50 plus food places that were so close near by. The location is very quiet and peaceful with a great big beautiful church directly across the street from it. I recommend checking it out just for the beauty of the building if you get a chance. Back to the hotel, the rooms were nice, just a little small but everything is small in Colombia compared to America so that's understandable. The rooms were all interior rooms so no windows to look outdoors but that didn't bother me too much. Overall I loved my stay at this hotel and I would definitely stay there again when I return to Colombia.
Galen, us9 night trip
Hotel El Portón de San Joaquín
Exceptional10.0
Great overall marred by a single event.
Mostly very good, beware however that any visitor to your room requires registration and a fee, even if it’s only for 5 minutes. Something to do with the police I’m told. My friends turned up and we were straight up asked “what will you do in your room?” This was highly embarrassing for my friends as it came across as if they were hookers or something. I voiced my complaint and told the manager that they should deal with this in a more softly softly way. It was embarrassing for myself and my poor friends. More tact required.
Paul, us2 night trip with friends
Hotel El Portón de San Joaquín
Exceptional10.0
Best part of Cartagena to stay. Close to the Metro but a very safe and lively area with plenty of restraunts and bars. More of a local area. If you want a Gringo trap then head to El Puablito
Craig, caOther trip
Hotel El Portón de San Joaquín
Good6.0
Outstanding service, friendly and always willing to serve. We encounter ants in the room, minibar located next to the bed, noisy air conditioning above room.
Rosalba, us3 night trip with friends
Hotel El Portón de San Joaquín
Poor2.0
Loud Construction all day.
This was a very frustrating and aggravation experience for me both during my stay and after. I was booked for a 4 day stay, but left after 2 days. I arrived and was shown the standard room I booked. It was tiny, dark and depressing. I was then shown a larger room which had a large window - but I had to pay double to get this upgrade. I went for it because the small interior rooms were just that bad. I initially had problems with the wi-fi, but after several complaints ,and several attempts, they fixed that. The next morning came the shock. There was very loud construction going on right next to my more expensive upgraded room. I asked the reception staff, and they indicated it would be all day long. Unfortunately I was sick, and would be in the hotel all day. I asked why they upgraded me at 2x the cost to a room right next door to construction and I just got blank stares. There were other problems. The breakfast buffet was unappetizing with limited selections and stale food. The basics like instructions on how to make calls on the phone, or program the safe did not exist. There were so many problems , I emailed and emailed management. Finally I got a response . Ultimately all they could offer was to say move to another hotel. I took their offer at a full refund and moved to another hotel. I received a refund for the upgrade amount /they said they would refund the rest through Hotels.com. The full refund never happened / they never answered my emails about it.
Gerry, asOther trip

See all reviews

Hotel El Portón de San Joaquín

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