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Aloft Cancun, Cancun

3.5 stars3.5 stars
Boulevard Kukulcan Km 9Mz 48 L-8-1, Zona Hotelera, CancunQROO77500Mexico
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Value for money
Best value for money
569See all 569 Hotels.com reviews
From 825 reviewsTripAdvisor Traveller Rating

Aloft Cancun, Cancun

from £132
  • Suite, Lagoon View
  • aloft, Partial View
  • aloft, Ocean View
  • aloft Room, Ocean View
  • Standard Room, Lagoon View
  • Suite, Ocean View
  • Aloft Room With Partial Lagoon View
  • aloft, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Aloft Cancun Hotel
  • Aloft Cancun
  • Cancun Aloft

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
  • Billiards or pool table
Working away
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nook – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

WXYZ bar – This restaurant specialises in Mexican cuisine and only serves light fare.

Splash – This beach restaurant specialises in international cuisine and only serves light fare.

Refuel – This coffee shop only serves light fare.

Aloft Cancun, Cancun’s small print

Also known as

  • Aloft Cancun Hotel
  • Aloft Cancun
  • Cancun Aloft

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 569 reviews

Aloft Cancun, Cancun
Outstanding5.0 / 5
Convenient and comfortable
I stayed at this hotel on business, as I attended at an event in the adjoining conference centre. I was impressed with the efficient and understated service, and the plain but comfortable hotel room. The rooftop terrace and pool are an excellent space to hang out in. Breakfast was diverse and v tasty. The gym was small but fine. My only complaint was that late checkout was not possible but there was nowhere else to shower or change on the last day (my departure was not until the evening).
4 night business trip
Aloft Cancun, Cancun
Excellent4.0 / 5
Great hotel for business/families
Overall I would say this hotel is very clean and quite place to stay despite its very good location (3 min walk from strip) however if you are looking for a more "happening and eventful hotel" I would look elsewhere such as Mandela's but this hotel is great for family's and business travels.
6 night trip with friends
Aloft Cancun, Cancun
Excellent4.0 / 5
Aloft - non stop party!
Perfect location - hotel is 2 minutes walk from the main 'party' zone where all the big clubs and bars are located. Hotel itself is really nice. Feels very modern and has many things to offer such as roof top pool and bar. gym, steam room and sauna and a self laundry room. Rooms are very average but the size is decent. TV & internet are also decent and restaurant is ok for a snack but much wider choice of food awaits outside the hotel! Would recommend and stay again for sure.
9 night trip with friends
Aloft Cancun, Cancun
Outstanding5.0 / 5
Great location
Great hotel, great location. Sits right next to all the main clubs and bars and close to the beach. The hotel was clean and modern and ticked every box. The roof top pool was good with great views of the bay, the gym was clean and modern, the reception and lobby area was cool and funky with free pool and the restaurant was also a winner with a good selection of dishes at a reasonable price. The rooms were large and modern and cleaned daily.
5 night trip
Aloft Cancun, Cancun
Excellent4.0 / 5
Great for the price
Aloft is good value for money. The lobby and rooms are clean and modern and the beds are really comfortable. We thought the corridors could have done with a clean, but the rooms were spotless. They've saved money by not having room service but there's a restaurant and snack bar downstairs. It's not on the beach, but there is a rooftop pool and they've got an affiliate beach club you can use a few minutes walk away.
4 night trip

See all reviews

Aloft Cancun, Cancun

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