All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Aloft Cancun

3.5-star3.5 stars
Boulevard Kukulcan Km 9Mz 48 L-8-1, Zona Hotelera, CancunQROO77500Mexico

3.5-star hotel in Avenida Kukulkan with outdoor pool and restaurant
  • Free WiFi
Very Good8.2
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Cleanliness
Quite clean
495See all 495 Hotels.com reviews
From 1,083 reviewsTripAdvisor Traveller Rating

Aloft Cancun

from £93
  • aloft, Lagoon View
  • aloft, Ocean View
  • aloft, Partial View
  • Suite, Lagoon View
  • Suite, Ocean View

About Aloft Cancun

Stylish hotel with outdoor pool in Cancun's Hotel Zone

By the Embarcadero

From Aloft Cancun in the Hotel Zone, you can take an 11-minute drive to the Embarcadero and ascend Torre Escénica, an observation tower with panoramic vistas. From there, you can take a 30-minute ferry to Isla Mujeres and dive among sunken sculptures at Cancun Underwater Museum.

Kayaks and Kukulcan shops

At Playa Caracol, a 7-minute walk away, you can rent a kayak or swim in tranquil blue water. You're a 6-minute drive from Kukulcan Plaza, a mall with shops, restaurants and a "Luxury Avenue" section that offers high-end brands like Cartier, Burberry, and Coach.

Pool and parking

After lazing in the sauna or by the outdoor pool, you can order a cocktail at W XYZ Bar or sample the fare at Nook restaurant. The smoke-free hotel also has parking, and you can work out at the fitness center or grab food from a 24-hour self-serve gourmet pantry. Free bicycle rentals are available to guests.

Minibar and free WiFi

You can grab a cold drink or snack from the minibar, check email with free WiFi or watch channels on a 42-inch flat-screen TV. As coffee brews, you can link your portable device to a plug-and-play connectivity station, luxuriate with Bliss® bath amenities. You can also take advantage of the 24-hour room service to order something to eat, no matter what time it is.

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
  • Billiards or pool table
Working away
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nook – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

WXYZ bar – This restaurant specialises in Mexican cuisine and only serves light fare.

Splash – This beach restaurant specialises in international cuisine and only serves light fare.

Refuel – This coffee shop only serves light fare.

Aloft Cancun’s small print

Also known as

  • Aloft Cancun Hotel
  • Aloft Cancun
  • Cancun Aloft

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Aloft Cancun

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall (45-minute walk)
  • Cancun Convention Center (2-minute walk)
  • Caracol Beach (2-minute walk)
  • Forum Beach (3-minute walk)
  • Gaviota Azul Beach (4-minute walk)
  • Plaza Caracol Mall (5-minute walk)
  • Forum By The Sea Mall (5-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive

Recent reviews

Very Good 8.2 From 495 reviews

Aloft Cancun
Very Good8.0
Great stay
We really enjoyed our stay at aloft, cancun! Nice modern hotel around the corner from the strip (lively end of the hotel zone!), near a couple of entrances to the public beaches and easy access to all cancun has to offer. Room was clean and provided very tasty coffee. Great pool area with very friendly bar staff, plenty of sunbeds and amazing views - pool is great!!
katherine, gb6 night trip with friends
Aloft Cancun
Exceptional10.0
My weekend in Cancun
Stayed here for my very first visit to Cancun and I was not disappointed. Was travelling myself and stopped bye for a weekend. The place is fantastic and the girls at reception were soo friendly! couldn't do enough for you. Really enjoyed my stay and was only gutted the roof top bar was closed (visited in January) but I will be going back to this place. Fantastic value for money.
Kudzai, gb3 night trip
Aloft Cancun
Exceptional10.0
Convenient and comfortable
I stayed at this hotel on business, as I attended at an event in the adjoining conference centre. I was impressed with the efficient and understated service, and the plain but comfortable hotel room. The rooftop terrace and pool are an excellent space to hang out in. Breakfast was diverse and v tasty. The gym was small but fine. My only complaint was that late checkout was not possible but there was nowhere else to shower or change on the last day (my departure was not until the evening).
Kerry, gbBusiness trip
Aloft Cancun
Very Good8.0
Great hotel for business/families
Overall I would say this hotel is very clean and quite place to stay despite its very good location (3 min walk from strip) however if you are looking for a more "happening and eventful hotel" I would look elsewhere such as Mandela's but this hotel is great for family's and business travels.
Anil, gb6 night trip with friends
Aloft Cancun
Exceptional10.0
a loft A+ in Cancun
Good hotel. Nice staff. Great location!
Brian, us4 night trip

See all reviews

Aloft Cancun

Is the description of this hotel not correct? Tell us