Elite World Business Hotel

Good service great staff clean mere shopping center

Good all round conditions and service from staff, starting to show signs of needing room refurbishments.

Really nice hotel! Make sure you get the breakfast it has sooo much varieties. Only thing is they should make you aware they have smoking rooms but would not move us into one

This was initially a good place to stay with good choice of breakfast options, along with spa and swimming pool. However when a problem was presented, one staff who was working at the desk on monday evening at 8pm was extremely rude. So i wont be coming back here again, as he was not helpful and within literally within the third sentence he became very rude. We had to deal with it another way but not what i expected from a 5 star hotel.

They charged us more without proper explanation. We checked in at 8am, they gave us the key. We then went for breakfast and they charged us for breakfast. We thought as we have the room we are entitled for breakfast. We did not have breakfast on the other days. They charged us 130 TL for the first day. They were not nice as they could have avoided charging us since we missed all the other breakfast on the othet days.

Considering this was a 5 star hotel, breakfast choices weren't great.

Beautiful hotel and staff were very polite but it was hard to communicate as they did not speak much English Overall it was a enjoyable stay it’s a good hour or so away from Taksim and all the main tourist attractions and traffic is very bad most days Next time we hope to stay a bit closer to the tourist attractions as being stuck in traffic is no fun and also the extra cost of hiring taxis to get there is quite costly too as they all have meters

The door key to enter in room I have to keep going to reception to fixing that’s was very frustrating

I liked the waiters and housekeeping staff. They were very accommodating and I loved the gift shop in the hotel. The owner was very helpful and very informative. His gift shop had all the gifts you needed and if there was anything specific you wsnted he would try his best to get hold of it.

My best thing that i liked was the fit life and spa facility which i greatly enjoyed. There were only a few English speaking staff most of them i had difficulty communicating with. The very worst and important part was the air conditioning you had no control over the rooms thermostat even thou there is a control unit in the room which does nothing i had to call reception 3 times everyday to make my room colder cause i couldn't sleep or rest properly due to the heat even that sometimes wasn't enough. The other thing that i didn't like was when i first came to the hotel i had to spend 15 minutes explaining breakfast was included in my booking even thou i was showing her a copy of my booking. Then when i finally went up to my room it had two single beds when i booked for a double again it took another 15 minutes for them to get me a room with a double bed. I even mentioned that it was my honeymoon when i booked the hotel and there was nothing special for when we arrived very dissapointing, would not stay here again.