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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Grand Residences Riviera Cancun

5-star5 stars
Great for familiesThis property has good facilities for families.
Blvd. El Cid, Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront resort with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,357 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Cleanliness
Clean
Room
Great room
Service
Fantastic service
Vibe
Awesome vibe

Grand Residences Riviera Cancun

from £216
  • Junior Suite with Jacuzzi
  • Junior Suite Ocean View
  • Master Suite Ocean View
  • Two Bedroom Suite Ocean View
  • Three Bedroom Suite Ocean View
  • Junior Suite Resort View
  • Master Suite Resort View
  • Two Bedroom Suite Resort View
  • Three Bedroom Suite Resort View
  • Double Room Single Use
  • Double Room Single Use

What’s around Grand Residences Riviera Cancun

Landmarks

  • On the beach
  • Ojo de Agua Beach (36-minute walk)
  • Artisans Market (42-minute walk)
  • San Jose Catholic Parish (42-minute walk)
  • Puerto Morelos Town Square (42-minute walk)
  • Puerto Morelos Reef (43-minute walk)
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5.2 mi / 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 30-min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements. Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 7
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Grand Residences Riviera Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Other inclusions

  • Round-trip airport transfers

Not included
  • Golf green fees
  • Use of golf cart
  • Miniature golf
  • Motorised water sports
  • Snorkelling excursions
  • Tennis lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Cafe and Bar – This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar – This beach bar specialises in international cuisine and only serves lunch. Open daily.

Pool Bar – This bar is located on the beach. Open daily.

Flor de Canela – This restaurant specialises in Mexican cuisine.

Grand Residences Riviera Cancun’s small print

Also known as

  • Grand Residences Riviera Cancun Condo Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun Resort Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun Resort Puerto Morelos
  • Grand Residences Riviera Cancun Condo
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun
  • Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
  • Grand Residences Riviera Cancun Resort Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Resinces Riviera Cancun Puert
  • Residences Riviera Cancun

Policies

Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: MXN 20 per night

Deposit: MXN 3800.00 per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 171 reviews

Very good 8.0
Sunday stay
Door bell at the entrance of the Suites still doesn’t work. Ordered room service for breakfast and took over an hour and a few things were missing from the original order. The waiter kindly went to get the food, but took him another half hour. By the time he arrived, we were not hungry anymore. Also, bathroom doors look like could use some maintenance. This used 2 be my favorite resort. Too bad little details are no longer important for the management. On a good note, server Francisco from El Faro was Food @ El Faro was faboluous!
MARIA FRINE, mx1 night family trip
Exceptional 10.0
Highly recommend.
I don’t normally write reviews but this place warrants one. Wonderful property with extremely friendly and professional staff. We will be back.
Howell, us7 night family trip
Good 6.0
Family visit
We usually stay @ this resort because of it´s amazing service, location and food. However, this time was a disappointment since the food and beverage service by the pool was very poor. The food/drinks were always late. The beer was hot, the food was cold. I had to return the shrimp tacos due to they were cold. The waiter didn´t even blink. Never asked why was I returning the food nor was interested in knowing. We talked to his supervisor but nothing really changed on the next day. Too sad. It´s a very nice resort and the service used to be flawless.
MARIA FRINE, mxFamily trip
Exceptional 10.0
Love love
The view is breathtaking
Rajpreet, us4 night family trip
Exceptional 10.0
Amazing Spring getaway
What a spectacular place. The service was second to none and the entire property was kept spotless. We will definitely be back.
Bill, us6 night family trip

Grand Residences Riviera Cancun

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