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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Grand Residences Riviera Cancun

5-star5 stars
Blvd. El Cid, Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront resort with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Exceptional9.8
Comfort
Very comfortable
Room
Great room
Service
Fantastic service
Food
Delicious food
150See all 150 Hotels.com reviews
From 1,289 reviews

TripAdvisor Traveller Rating

Grand Residences Riviera Cancun

from £238
  • Junior Suite with Jacuzzi
  • Junior Suite Ocean View
  • Master Suite Ocean View
  • Two Bedroom Suite Ocean View
  • Three Bedroom Suite Ocean View
  • Junior Suite Resort View
  • Master Suite Resort View
  • Two Bedroom Suite Resort View
  • Three Bedroom Suite Resort View
  • Double Room Single Use
  • Double Room Single Use

What’s around Grand Residences Riviera Cancun

Landmarks

  • On the beach
  • Ojo de Agua Beach (34-minute walk)
  • San Jose Catholic Parish (40-minute walk)
  • Artisans Market (40-minute walk)
  • Puerto Morelos Town Square (41-minute walk)
  • Puerto Morelos Reef (42-minute walk)
  • Sanctuary of Hope and Time Capsule - 4.8 mi / 7.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5 mi / 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 33-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 130-min drive
  • Free self-parking
  • Free valet parking
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements. Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 7
  • Built in 2013
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Cafe and Bar – This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar – This beach bar specialises in international cuisine and only serves lunch. Open daily.

Pool Bar – This bar is located on the beach. Open daily.

Flor de Canela – This restaurant specialises in Mexican cuisine.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Grand Residences Riviera Cancun’s small print

Also known as

  • Grand Residences Riviera Cancun Condo Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Resinces Riviera Cancun Puert
  • Grand Residences Riviera Cancun Condo
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun
  • Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
  • Grand Residences Riviera Cancun Resort Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Resinces Riviera Cancun Puert
  • Grand Residences Riviera Cancun Resort Puerto Morelos

Policies

Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 50 per night

Deposit: MXN 3800.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 150 reviews

Grand Residences Riviera Cancun
Exceptional10.0
Amazing Spring getaway
What a spectacular place. The service was second to none and the entire property was kept spotless. We will definitely be back.
Bill, us6 night family trip
Grand Residences Riviera Cancun
Exceptional10.0
First Trip with a Newborn
We were taking our first trip with our newborn and everything about this resort was incredible. The customer service, quality of food, and the amenities were great. Staff accommodated all of our specific requests and made our stay as easy as possible with a new baby.
Chris, ca7 night family trip
Grand Residences Riviera Cancun
Exceptional10.0
First class Experience in every respect.
EXCELLENCE IN ALMOST ALL AREAS. Airport transportation to resort and back smooth and exceptionally well organized in Chev Suburbans fleet from hotel. Meals were exceptional in most cases. Would not recommend their new york steaks but everything else well prepared and served in reasonable time or buffets were also first class. Concierge staff very anxious to please and effective in setting up side tours. No timeshare pressure at this resort as they mainly feature fractional ownership and are low key. Units are exceptionally quiet and obviously were built to reduce sound from adjacent units. Especially great resort for families with numerous activities available for children including an exceptional opportunity to learn painting skills from an exceptional artist. The Murphy beds are not really suitable for adults as they are small and exceptionally hard mattresses.
Alan Ross, ca5 night family trip
Grand Residences Riviera Cancun
Exceptional10.0
Always a wonderful experience
Wonderful resort with incredible service. Modesto and Enrique are fabulous bartenders. Efrain treats you like royalty beachside. Victor our driver was terrific. We travel extensively and almost never go the the same place twice, but this was our fourth time at the resort. you won’t be disappointed.
Susan, us5 night family trip
Grand Residences Riviera Cancun
Good6.0
Good not great.
With such amazing reviews, I had high expectations. They messed up our check in so we got an upgrade to ocean front, which was awesome, but they really fell short on a number of items, some they can control, not sure about others. We asked them three times to replenish snacks and sodas in our room service area. It took them two days to replenish the snacks, they never replenished the perrier and after they took all the beverages out of the fridge the day before we were checking out, we asked them to put them back because we wanted some the evening before we left....seven hours later they show up (like 8:30 pm!!, we told them not to bother). The pools are nice, but the bingo and base on the music were annoying...the last night there was a huge wedding next door and they were so loud...if we wanted loud, we would have stayed in Cancun. Inconsistent info in the in-room book and by staff. Prices of taxis to town were totally inflated. Otherwise, food was good and a beautiful location. It wasn't all bad. I just expected a lot more given the reviews of previous guests.
Alicia, us4 night romance trip

See all reviews

Grand Residences Riviera Cancun

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