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All properties in Campos do Jordao, Sao Paulo (state), Brazil
1 room, 2 adults

Hotel Matsubara

3-star3 stars
Great for families

Good to know

  • Baby/toddler toys
  • Children's club (free)
  • Playground on site
  • DVD player
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordao, SP, 12460-000, Brazil

Campos do Jordao family-friendly hotel with free children's club
  • Free buffet breakfast, free WiFi and free parking
  • Great for families

    Good to know

    • Baby/toddler toys
    • Children's club (free)
    • Playground on site
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.Jul 19, 2019

Hotel Matsubara

from £27
  • Standard Room
  • Deluxe Double Room
  • Deluxe Triple Room

What’s around Hotel Matsubara

Landmarks

  • In Capivari
  • Campos do Jordão Convention Center - 8-minute walk
  • Cadij Shopping Center - 10-minute walk
  • Vale Encantado - 11-minute walk
  • Aspen Mall - 12-minute walk
  • Capivari Shopping Center - 13-minute walk
  • Sao Benedito Church - 13-minute walk
  • Campos do Jordao Tennis Club - 14-minute walk

Getting around

  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) 121-min drive
  • Campos do Jordao Emilio Ribas Station 11-min walk
  • Santo Antonio do Pinhal Eugene Lefevre Station 20-min drive
  • Pindamonhangaba Railway Station 46-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • Free children's club

Pets

  • Pets allowed*

  • Specific rooms only*

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built – 1982
  • Lift
  • Garden
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Portuguese

In the room

Home comforts
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant specialises in international cuisine and only serves breakfast.

Hotel Matsubara’s small print

Also known as

  • Hotel Matsubara Campos do Jordao
  • Hotel Matsubara
  • Hotel Matsubara Hotel
  • Hotel Matsubara Campos do Jordao
  • Hotel Matsubara Hotel Campos do Jordao
  • Hotel Matsubara Campos do Jordao
  • Hotel Matsubara Hotel Campos do Jordao

Policies

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, he/she must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless checkout is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 2.90 per accommodation, per night

Optional extras

Pets are allowed for an extra charge of BRL 50.00 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Matsubara

  • Does Hotel Matsubara offer free cancellation for a full refund?
    Yes, Hotel Matsubara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Matsubara?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Matsubara?
    Yes, there's free self and valet parking.
  • Are pets allowed at Hotel Matsubara?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 10 kg per pet. There's a charge of BRL 50.00 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Matsubara?
    You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hotel Matsubara?
    Yes. Nearby restaurants include So Queijo (6-min walk), Spazio Di Paulo (8-min walk) and Confraria do Sabor (10-min walk).
  • What is there to do at Hotel Matsubara and nearby?
    Hotel Matsubara has a fitness centre and spa services, as well as an arcade and a garden.

Recent reviews

Very good 8.4 From 58 reviews

Exceptional 10.0
Hotel nota 1000!
Hotel muito aconchegante, quarto, banheiro e todas as áreas comuns incrivelmente limpos, cama e travesseiros muito confortáveis e atendimento excepcional. Voltarei com certeza!
Bruno, br2 night trip
Good 6.0
Descaso com detalhes...fundamentais
Barulho nos quartos,recepcao disse que nao poderia fazer nada porque nao era a manutencao. Quando exigi mudanca de quarto apareceu alguem para resolver o problema. Lustres com rasgos, tv de 10 ou + anos atras,fissuras nas paredes do quarto, chao pegajoso (poeira). Ha dezenas experiencias melhores em Campos pelo mesmo preco
br3 night family trip
Very good 8.0
Hotel bem localizado, agradável, limpo, equipe educada. Foi tudo ótimo! Recomendo!
br2 night family trip
Exceptional 10.0
Excelente hotel
Hotel com excelente localização , ótimo café da manhã ,quarto espaçoso e limpo. Ótima escolha
José Diogo Machado lins, br3 night trip
Very good 8.0
LOCALIZAÇÃO,EXCELENTE CAFÉ,FUNCIONÁRIOS ATENCIOSOS,PRECISA MELHORAR ILUMINAÇÃO ENTRE HOTEL E POUSADA(NA RUA).
JUNIOR, br3 night romance trip
Exceptional 10.0
otima estadia no Hotel Matsubara
Tivemos uma otima estadia no Hotel Matsubara. Equipe muito atenciosa e profissional. Café da manhã com várias opções e frutas. Espaço para lazer infantil/adolescente muito bem montado com piscina de bolinhas, sinuca e outras opções para os pequenos se divertirem. Meu filho adorou. Ainda conta com uma copa para preparar, esquentar comida e dar comida. Quarto espaçoso e sempre muito limpo.
Vinicius, br5 night family trip
Exceptional 10.0
Excelente custo por benefício.
Um excelente hotel pelos servicos e atendimento, embora peque por NÃO ter ar condicionado, NÃO justifica.
HAMILCA, br3 night trip
Fair 4.0
decepcionada
O quarto não é nada parecido com o que está no site. Realmente estava tudo bem limpo mas tudo muito velho, o chuveiro espirrava água para todo canto, tinha aquelas manchas verdes de água que fica escorrendo e oxida. O café da manhã bem simples, dois tipos de pães que peguei Estavam duros Por serem velhos. Me decepcionei pois no site tinha uma pontuação de 8,5 e não chega nem perto disso. Os atendentes muito simpáticos, não posso reclamar.
Graziela, br1 night trip
Very good 8.0
O hotel é uma graça , café da manhã muito bom ! Mas falta um pouco de cuidado .
Sarah, br1 night trip with friends
Exceptional 10.0
Super recomendado!
O hotel é simplesmente incrível, o jardim é encantador, a sala de jogos é ótima pra passar um tempo depois dos passeios, o buffet de café da manhã é super diversificado e gostoso, os funcionários são super bem educados e atenciosos, estão sempre sorrindo e cumprimentando seus hóspedes. Mal posso esperar para me hospedar lá novamente, vale muito a pena!
Steffany, br2 night trip

Hotel Matsubara