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All properties in Aix-en-Provence, Bouches-du-Rhone (department), France
1 room, 2 adults

Renaissance Aix-en-Provence Hotel

5-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100, France

Luxury hotel in Couronne Urbaine with spa and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Location
Great location
Comfort
Very comfortable
Value
Value for money could be better

Renaissance Aix-en-Provence Hotel

from £152
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View (Skyline view)

What’s around Renaissance Aix-en-Provence Hotel

Landmarks

  • In Couronne Urbaine
  • Grand Theater of Provence - 4-minute walk
  • Pavillon Noir - 6-minute walk
  • Les Allees Provencales - 6-minute walk
  • Aix-en-Provence Tourism Office - 8-minute walk
  • Statue of Paul Cezanne - 9-minute walk
  • Cours Mirabeau - 9-minute walk
  • La Rotonde - Place General Charles De Gaulle - 9-minute walk

Getting around

  • Marseille (MRS-Marseille - Provence) 19-min drive
  • Aix-en-Provence Station 11-min walk
  • Aix-en-Provence Meyrargues Station 15-min drive
  • Cabries Aix en Provence TGV Station 15-min drive

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 55 lb

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 4736
  • Conference space size (meters) - 426
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Czech
  • English
  • French
  • Indonesian
  • Italian
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Renaissance has 2 treatment rooms. Services include deep-tissue massages and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Le Comptoir du Clos – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.

Jardin Ephem'R – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open selected days.

Bar L Avant Scene – This bar serves lunch and dinner. Open daily.

Renaissance Aix-en-Provence Hotel’s small print

Also known as

  • Renaissance Aix-en-Provence Hotel
  • Renaissance Aix En Provence
  • Renaissance Aix-en-Provence Hotel Hotel
  • Renaissance Aix-en-Provence Hotel Aix-en-Provence
  • Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence
  • Renaissance Aix-en-Provence
  • Renaissance Aix En Provence
  • Renaissance Aix-en-Provence Hotel Hotel
  • Renaissance Aix-en-Provence Hotel Aix-en-Provence
  • Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence
  • Renaissance Aix-en-Provence Hotel
  • Renaissance Hotel Aix-en-Provence
  • Renaissance Aix en Provence Hotel

Policies

Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:30 AM to 9:00 PM
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitiser.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 3.30 per person, per night

    Pet deposit: EUR 35 per night

    Optional extras

    Valet parking costs EUR 19 per day

    Buffet breakfast is offered for an extra charge of EUR 29.00 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 35 per pet, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Renaissance Aix-en-Provence Hotel

    • Is there a pool at Renaissance Aix-en-Provence Hotel?
      Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 9:00 PM.
    • Are pets allowed at Renaissance Aix-en-Provence Hotel?
      Yes, pets are welcome, with a maximum weight of 25 kg per pet. There's a charge of EUR 35 per pet, per night, and there's also a deposit of EUR 35 per night.
    • Is parking offered at Renaissance Aix-en-Provence Hotel?
      Yes. Valet parking costs EUR 19 per day.
    • What are the check-in and check-out times at Renaissance Aix-en-Provence Hotel?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Renaissance Aix-en-Provence Hotel?
      Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Maison Cassan (4-min walk), Café Suspendu - Le bistrot Méjane (5-min walk) and Le Darius (5-min walk).

    Recent reviews

    Superb 9.0 From 149 reviews

    Poor 2.0
    Disappointing experience for an experienced traveller. This hotel should not be listed as a 5-star hotel. The room I stayed in lacked of proper lighting, the desk has glass on it so I couldn't use my computer mouse, there was no lamp desk, the wifi in the room was poor as it kept dropping off and most of the time it was slow, the shower power was weak, the room was hot even with turning the thermostat down, some of the days the coffee etc refills were missing. At check in I was asked a 300 Euros deposit (100 Euro per night)! Overall, this hotel is overpriced for what it offers. First time and last time for me.
    Bruno, gb3 night business trip
    Very good 8.0
    Wonderful hotel but a little pricey. Continental breakfast at €16? Really? Otherwise excellent service.
    gb2 night trip with friends
    Exceptional 10.0
    High quality hotel
    The perfect hotel for a stay in Aix - luxury at a reasonable price. Wonderful service, great facilities, perfect location.
    Joanna, gb2 night family trip
    Very good 8.0
    The water didn’t drain away in the shower tub on the first night. Very annoying. But they managed to fix it on the second day.
    Miranda, hk4 night family trip
    Good 6.0
    Horrible experience
    STAY AWAY! Was expecting a lot more for a 5 star hotel! First thing to notice was mold on the bathroom and one of the closet doors was scratched. The front door frame was pretty beat up. Room is large, great space but not too clean. The front desk team is not polite, they only interact or say hello if you ask them for something. Otherwise they just mind their own business. We were told to use the hotel key to enter in and out of the garage and that it would be validated at the end of our stay. Instead we were charged 19 Euros a day for using the garage. We didn't use Vallet. We parked the car ourselves. This was never mentioned to us when we checked in. The girl who handled our ckeck-out was new and she even asked a manager but we were still charged a daily fee. The hotel is 10 mins away from city center next to a main road, we heard road noise every morning. The pillows on the bed were extremely uncomfortable. The best thing was the people cleaning room, they did an amazing job at organizing the room every day. I won't recommend this hotel to anyone or stay here again. There are much better hotel options in Aix. The garage under LaRotonde is pretty much the same price and gives a great option for parking and getting in or out of the city, plus you stay in a better location. STAY AWAY! If you need good food option on the side of the hotel is Regina Di Napoli. Small place with great service.
    Silvia, us4 night romance trip
    Exceptional 10.0
    We enjoyed our stay. The hotel is new and modern. It is located just a 5-minute walk to the historic Aix city center.
    us2 night family trip
    Exceptional 10.0
    Excellent hotel. Very clean. Great staff. I would stay there again.
    Stanley, us2 night romance trip
    Exceptional 10.0
    An excellent hotel in a very pleasant city. Everything was perfect excluding the barbecue which needs some improvement.
    Emanuel, us1 night romance trip
    Exceptional 10.0
    Great hotel with good location and service
    hk1 night family trip
    Very good 8.0
    Renaissance Aix
    Seamless
    Chikei, hk1 night business trip

    Renaissance Aix-en-Provence Hotel

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