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Chelsea Cloisters

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Executive Studio | Individually decorated, individually furnished, desk, iron/ironing board
Exterior
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board

Overview of Chelsea Cloisters

Chelsea Cloisters

3.5 star property
3.5-star aparthotel with 2 restaurants, near Natural History Museum
6.6 out of 10 Good
6.6/10 Good

1,881 verified Hotels.com guest reviews

Property highlights

  • Kitchenette
  • Laundry facilities
  • Parking available
  • Internet access
  • Restaurant
  • 24/7 front desk
The price is £179
Price available on 5/7/2023
Map
Sloane Avenue, London, England, SW3 3DW
Main amenities
  • 250 smoke-free apartments
  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • WiFi in the lobby
  • Self parking
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Lift
  • Limited housekeeping

Room options

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 10 min walk
  • Hyde Park - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Thames River - 18 min walk
  • Buckingham Palace - 31 min walk
  • Marble Arch - 32 min walk
  • Westminster Abbey - 40 min walk
  • Piccadilly Circus - 41 min walk
  • Oxford Street - 43 min walk
  • Trafalgar Square - 44 min walk

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • London (LTN-Luton) - 45 min drive
  • London (LCY-London City) - 48 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Rail Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Underground Station - 27 min walk
  • South Kensington Underground Station - 7 min walk
  • Sloane Square Underground Station - 11 min walk
  • Gloucester Road Underground Station - 15 min walk

Restaurants

  • Zefi - 3 min walk
  • Villa Mamas - 3 min walk
  • Aubaine Brompton Cross - 3 min walk
  • Jak's - 3 min walk
  • Amar Cafe - 5 min walk
Map

About this property

Chelsea Cloisters

At Chelsea Cloisters, you'll be a short five-minute drive from Hyde Park and Buckingham Palace. Guests looking for a bite to eat can visit the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: South Kensington Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.

Languages

English, French, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • WiFi available (GBP 10.00 per day)

Parking and transport

  • Self parking on site (GBP 40.00 per day)
  • Free off-site parking within 328 ft
  • Street parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants
  • 2 bars/lounges

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Porter/bellboy

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district

Safety features

  • Smoke detector

General

  • 250 rooms
  • 9 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 10.00 per day (rates may vary)
  • WiFi is available in public areas for GBP 10.00 per day (rates may vary)

Children & extra beds

  • Cots/infant beds are available for GBP 20.0 per day

Parking

  • Self-parking costs GBP 40.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Frequently asked questions

Does Chelsea Cloisters offer free cancellation for a full refund?
Yes, Chelsea Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chelsea Cloisters?
As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Chelsea Cloisters on 5 Jul 2023 start from £179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chelsea Cloisters?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Chelsea Cloisters?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chelsea Cloisters?
Yes. Self-parking costs GBP 40.00 per day.
What are the check-in and check-out times at Chelsea Cloisters?
You can check in from 3:00 PM - 2 AM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Chelsea Cloisters and nearby?
Chelsea Cloisters has 2 bars.
Are there restaurants at or near Chelsea Cloisters?
Yes, there are 2 on-site restaurants.
Does Chelsea Cloisters have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Chelsea Cloisters like?
Chelsea Cloisters is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 16 minutes' walk from Hyde Park. Travellers give top marks for the aparthotel's prime location.

Reviews

6.6

Good

6.9/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Very good

A good view with some small problems
This is a good place to stay and this was our second time for a total of 4 weeks although in different apartments managed by different entities. The problems that we encountered this time were mainly due to a lack of communication. We were never told that the change of linen is on the seventh day. Cleaning here is optional and we had chosen not to have it on the seventh day, therefore we completely lost the ability to get new sheets and towels, according to the management company. This is not shown on the flat rules and regulations (which appear to be out of date, in any case). Another thing is that this flat is on the 9th floor and water accumulates immediately outside the window in a cement trough, thus becoming the home of mosquitos. Sometimes there were 20 or so flying around outside the windows. The paint on this wall was peeling due to water damage. We reported all of this to the letting office.
Simon J, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stinky
Our bathroom was not cleaned and stunk really badly like urine. Had to clean it myself and clearly a guest before us had urinated everywhere else except in the toilet. We checked in late so no cleaning staff was available and no other rooms either.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shadi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

A Disappointing Stay
Hopeless, awful check-in: the photocopier wasn’t working so this repeat customer’s ID couldn’t be copied. After 10 minutes a search was made for another photocopier taking a further 5 minutes. The radiator in the room wasn’t adjustable making it hot enough to grow tomatoes. An old plaster was found in the bedding (it stuck to me) & a hair was found on one of the towels. These rooms are usually immaculate but sadly thus one wasn’t. If Chelsea Cloisters wants to charge hotel prices, it needs to offer a better standard of service.
richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Johan, 13-night trip
Verified Hotels.com guest review

8/10 Very good

Basic but good
I got a last minute deal so the price was very good. The room had everything I needed and was well kept and clean. The weirdness was when I checked in they said I'd already checked in and was in the room. I pointed out that was impossible so they checked and apparently somebody with the same name had been given my room? Anyway, they gave me another room so it didn't make much difference. My only concern is that I left my bag with the doorman while I was out the next day and when I returned to collect it I was allowed into the bag room to get it with no ID check or ticket. They even asked if I only had one bag - I could have easily grabbed a few more. I will be emailing them about this.
Kitchen
Bathroom
Bed
TV
Tom, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip with friends
Verified Hotels.com guest review