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1 room, 2 adults
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Chelsea Cloisters, London

3.5 stars3.5 stars
Sloane AvenueLondonEnglandSW3 3DWUnited Kingdom
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Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Value for money could be better
Service
Service could be improved
323See all 323 Hotels.com reviews
From 689 reviewsTripAdvisor Traveller Rating

Chelsea Cloisters, London

from £53
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Also known as

  • Chelsea Cloisters Apartment
  • Cloisters Apartment
  • Chelsea Cloisters
  • Chelsea Cloisters London, England
  • Chelsea Cloisters Hotel London

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
Things to do
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Chelsea Cloisters, London’s small print

Also known as

  • Chelsea Cloisters Apartment
  • Cloisters Apartment
  • Chelsea Cloisters
  • Chelsea Cloisters London, England
  • Chelsea Cloisters Hotel London

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 323 reviews

Chelsea Cloisters, London
Poor1.0 / 5
Convenient and Clean
Really disappointed. Not at all how it was portrayed on website. Rough around the edges but was clean, spacious and somewhere to rest our heads at the end of the day. Reception staff very unhelpful and a little rude but happy to let us leave our luggage with them whilst we did some sight seeing before and after check in/out. Location great for the tube station though.
1 night family trip
Chelsea Cloisters, London
Fair2.0 / 5
Never again
The window in my room was broken and would not shut. I had to put a bin against the window so that the drought wouldn't come in (middle of December) and it would eliminate some of the outside noise. I spoke to reception because I was concerned for my safety (since the door just had to be pushed inwards from outside and it would open wide) and was told all the rooms were fully booked so they couldn't move me, however the website showed availability. The room was basic, the kitchen was tiny and the apartment could have been cleaner in general. The mattress was not comfy; I could feel the springs whilst trying to sleep. Would not stay here again!
1 night business trip
Chelsea Cloisters, London
Excellent4.0 / 5
Nice hotel, great area. Safe and close to museums and south kensington tube
7 night romance trip
Chelsea Cloisters, London
Good3.0 / 5
Basic, but fine for one night
Receptionists rather non plus and an epic walk to the room - this place if deceptively big. Very small, basic room. Really nothing special but given the location and price - it was okay
1 night romance trip
Chelsea Cloisters, London
Poor1.0 / 5
This was the worst experience I have ever had when checking into a hotel. We got to the room, no bed linen - not even any pillows, no towels, no kettle or cutlery, reception couldn't/wouldn't do anything to help so we ended up booking somewhere else late at night. We weren't the only ones with problems with our room, there were two other people in reception when I went to complain who's room was in a worse state than ours. Hotels.com should remove this property from their site. Customer service and friendliness was non existent. Reception advised us that our experience was not unusual, this is a nightly occurrence!!
1 night family trip

See all reviews

Chelsea Cloisters, London

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