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Novotel Goa Candolim Hotel

Photo gallery for Novotel Goa Candolim Hotel

Exterior
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
View from room

Overview of Novotel Goa Candolim Hotel

UNESCO Sustainable Travel Pledge

Novotel Goa Candolim Hotel

5.0 star property
Luxury hotel with spa, near Candolim Beach

8.0/10 Very good

274 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £111
Price available on 7/12/2022
Map
Anna Waddo, Main Candolim Road, Bardez, Candolim, Goa, 403515

Room options

About this area

What's nearby

  • Baga Beach - 42 min walk
  • Candolim Beach - 1 min drive
  • Calangute Beach - 14 min drive
  • Anjuna Beach - 42 min drive
  • Deltin Royale Casino - 41 min drive
  • Ashvem Beach - 68 min drive
  • Arambol Beach - 68 min drive

Getting around

  • Dabolim Airport (GOI) - 82 min drive
  • Pernem Station - 27 min drive
  • Karmali Station - 55 min drive
  • Thivim Station - 57 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Over the Flames - 6 min walk
  • Chef Soumyen's Kitchen - 6 min walk
  • Mama Cecelia's - 7 min walk
  • After Seven - 7 min walk
  • Taste of India - 12 min walk

About this property

Novotel Goa Candolim Hotel

A great choice for a stay in Candolim, Novotel Goa Candolim Hotel features an airport shuttle and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and The Square, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers say good things about the helpful staff and bar.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Free on-site self-parking
  • Free covered on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle within 80 kilometers*
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Beach nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (2800 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.
The Swimup Bar – This poolside bar only serves light fare.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1200 for adults and INR 600 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Goa
Novotel Goa Resort
Novotel Goa Shrem
Novotel Goa Shrem Resort
Novotel Shrem
Novotel Shrem Resort
Novotel Shrem Resort Goa
Shrem Goa
Shrem Novotel Goa
Shrem Resort Goa
Novotel Goa Shrem Resort Candolim
Novotel Goa Shrem Hotel
Novotel Shrem Hotel
Novotel Goa Candolim
Novotel Goa Candolim Hotel Hotel
Novotel Goa Candolim Hotel Candolim
Novotel Goa Candolim Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Candolim Hotel offer free cancellation for a full refund?
Yes, Novotel Goa Candolim Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Goa Candolim Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Goa Candolim Hotel on 7 Dec 2022 start from £111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Goa Candolim Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Goa Candolim Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Novotel Goa Candolim Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Goa Candolim Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Novotel Goa Candolim Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Novotel Goa Candolim Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Goa Candolim Hotel?
No, this hotel doesn't have a casino, but Casino Royale (8-min drive) and Casino Paradise (10-min drive) are both nearby.
What is there to do at Novotel Goa Candolim Hotel and nearby?
Novotel Goa Candolim Hotel has 2 outdoor pools, a spa and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Novotel Goa Candolim Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include Over the Flames (6-min walk), Chef Soumyen's Kitchen (6-min walk) and Mama Cecelia's (7-min walk).
What's the area around Novotel Goa Candolim Hotel like?
Novotel Goa Candolim Hotel is a short 8-minute walk from Candolim Beach and 18 minutes' walk from Calangute Beach.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.3/10

Staff & service

7.2/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Unhygienic facility.
Novotel is an average hotel. Nothing great other than the reception and lobby area. Hotel rooms had a smell of dampness all around, room was dirty which even after request was not cleaned properly. Service is average. I wanted to stay for long but left the hotel in 1 day only due to these issues.
Shaurya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good property!!
harsh, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Customer service is pathetic
Venkata S, 2-night trip
Verified Expedia guest review

8/10 Very good

Value For Money and Convenient Location.
The Novotel Goa Candolim is very conveniently located. The hotel looks a bit tierd and in need of up keep and renovation. Fixtures and fittings were old and need maintenance. It was a short over night stay for us, so did not get to use many facilities. Breakfast was decent and well layed out. Overall not bad and value for money.
GAURAV, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ramesh, 3-night trip
Verified Hotels.com guest review

2/10 Poor

It was really local and lots of irritating music at the pool.
KIRTI, 1-night trip
Verified Expedia guest review

4/10 Fair

Good as long as you dont stay inside the room
the place is really built for beach resort, meaning you are not supposed to stay inside the room - power failure was so often that it isnt even funny - design of the bathroom was terrible with every shower flooding the place - the table given was just a slab of wood, hardly enough for a laptop
Benson, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very well maintained property and definitely best option if you are visiting with kids. Kids have all the options in the hotel itself like swimming pools, play area, sports etc.
Ajey, 3-night family trip
Verified Expedia guest review

6/10 Good

HARSHITA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in candolim
The stay at the hotel was fabulous. Hotel staff was too friendly and faithful as i lost my airpods and got it returned next day as it was kept safe by the cleaning staff.
SACHIN, 4-night family trip
Verified Hotels.com guest review