2/10 Poor
11 Jan 2023
Horrible service and dirty
The experience was HORRIBLE this hotel has been going downhill since I was last there a year ago. Apart from the fact that the room was dirty,with mildew inside the shower walls around the bathtub very grossed for a 4 ⭐️⭐️⭐️ ⭐️ hotel also I had a very bad experience. I needed to heat up food for my son. I only asked to be able to use the microwave in the restaurant because there wasn't one in the rooms. They told me they couldn't heat the food because guests are not allowed to use the microwave, to go to the front desk to see if they had a microwave, so I went there and nothing they didn't have a microwave, I ended up walking across the street to the AC MARRIOTT HOTEL were nice to me by letting me use their microwave after I explained the problem I was having at the hotel where I was staying.




Douglas
Douglas, 2-night family trip
Verified Hotels.com guest review