Destination
Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Myseahouse Hotel Neptuno

4-star beach hotel with restaurant, near Playa de Palma

  • Free WiFi
From
£155

Property renovations and closures

  • The property is closed between 15 October and 3 June.

Image gallery

  • View from Hotel
  • View from Hotel
  • Pool
  • Pool
  • View from Hotel
View from Hotel. Image 1 of 85.
1 / 85View from Hotel
Calle Llaut 34, Palma de Mallorca, 7600, Mallorca, Spain
8.8.Fabulous.
  • All round good hotel, staff all friendly, good food, room with a sea view, bus stop to…

    Oct 25, 2019

  • Love the hotel peaceful atmosphere. All the staff were so helpful and kind. Even though…

    Jun 5, 2019

See all 96 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 114 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available

For families

  • Children's pool
  • Television
  • Free toiletries
  • Terrace
  • Furnished balcony
  • Daily housekeeping

What’s around

  • On the waterfront
  • El Arenal Beach - 16-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 24-minute walk
  • Aqualand El Arenal - 33-minute walk
  • La Porciuncula Church - 9-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Balcony
  • Junior Studio Suite, Balcony, Partial Sea View
  • Double Room, Balcony, Sea View
  • Double Room, Balcony, Partial Sea View
  • Family Room, Balcony
  • Superior Double Room, Balcony, Partial Sea View
  • Family Room, Balcony
  • Double Room, Balcony
  • Double Room, Balcony, Sea View
  • Double Room, Balcony, Partial Sea View
  • Junior Studio Suite, Balcony, Partial Sea View

What’s around

Landmarks

  • On the waterfront
  • El Arenal Beach - 16-minute walk
  • Playa de Palma - 2-minute walk
  • Port of El Arenal - 24-minute walk
  • Aqualand El Arenal - 33-minute walk
  • La Porciuncula Church - 9-minute walk
  • Forestal park - 10-minute walk
  • Platja de Can Pastilla - 40-minute walk
  • Platja d'Or - 2.4 mi / 3.8 km
  • Cala Estancia - 2.5 mi / 4.1 km
  • Basilica of St. Francis - 8 mi / 12.8 km

Getting around

  • Palma de Mallorca (PMI) 11-min drive
  • Palma de Mallorca Son Fuster Station 11-min drive
  • Palma de Mallorca Verge de Lluc Station 12-min drive
  • Marratxi Pont d Inca Nou Station 14-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Calle Llaut 34, Palma de Mallorca, 7600, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-2 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free off-site parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Children's pool
  • Pool sunloungers
  • Pool umbrellas

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Furnished balcony

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

On-site venue – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Small print

Also known as

  • Hotel Neptuno Playa de Palma
  • Neptuno Playa de Palma
  • Myseahouse Hotel Neptuno Hotel
  • Myseahouse Hotel Neptuno Palma de Mallorca
  • Myseahouse Hotel Neptuno Hotel Palma de Mallorca
  • Myseahouse Hotel Neptuno Playa de Palma
  • Myseahouse Neptuno Playa de Palma
  • Myseahouse Neptuno
  • Myseahouse Hotel Neptuno Hotel
  • Myseahouse Hotel Neptuno Palma de Mallorca
  • Myseahouse Hotel Neptuno Hotel Palma de Mallorca

Optional extras

Safes in guestrooms can be used for EUR 3 per day

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Airport shuttle service is offered for an extra charge

Local area shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

  • The seasonal pool is open from April to October.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place and guests are provided with hand sanitiser.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Myseahouse Hotel Neptuno does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • The property is closed between 15 October and 3 June.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's free parking nearby.
    • Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3:00 PM - 2 AM. Check-out time is 11:00 AM.
    • Yes, there's an on-site restaurant that offers al fresco dining and Mediterranean cuisine. Nearby restaurants include MG (5-min walk), Rincón Gallego (7-min walk) and XII Apostples (8-min walk).
    • Yes, an airport shuttle is available.
    • No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.
    • Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Myseahouse Hotel Neptuno also has a fitness centre.
    8.8.Fabulous.
    • 10.0.Exceptional

      3rd time stay Fabulous

      Our 3rd time staying here and as usual we felt like royalty The manager went above and beyond to make us feel at home and very welcome. The hotel is amazing and feels more like a villa , the decor is beautiful and the rooms are Super comfortable triple glazed and very peaceful. Right from the start of our stay each member of staff always treated us with respect and a happy cheery manner , nothing was too much trouble. The food is stunning and mixes local cuisine with the tastes of the current residents we never went hungry! We will be going back a 4th time nrxt year

      6 night trip, Jul 26, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved being right in the heart of the activities and on the beach. Wish the pool hours were longer

      1 night family trip, Jul 10, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      It was right on the beach, very clean and modern. I wish the pool hours were longer and didn’t close at 7pm

      1 night family trip, Jul 9, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      The indoor pool and the sauna are great if you travel in March. We loved the buffet breakfast and dinner - very friendly waiters and excellent value for money. The lobbies and the common areas are very moderns and tastefully decorated. The bathrooms are however bit outdated, but clean. There is no entertainment in English in the room - the TV channels are mostly in German or French, no English or Spanish newspapers either, only German. There are a lot of additional extras, like pool towels, or bathrobes, but the leaflet given to the guests does not give the price, so you have to ask the front desk for the price if you want to use them. The person who checked us in was not very informative, no wifi password was given, no info about buses, bikes, local map, or things to see and do. The front desk is definitely the weakest point of this hotel, but overall a beautiful hotel in a lovely spot. The room was very quiet at night which was appreciated!

      3 night romance trip, Feb 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Es war wie immer sehr schön. Wir waren schon oft da und sind immer wieder zufrieden mit dem Service und der Freundlichkeit.Wir freuen uns immer wieder auf unseren nächsten Besuch.

      Judith, 2 night trip with friends, Feb 29, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Alles war super! Sauber, gute Ausstattung, sehr freundlich!

      4 night family trip, Oct 22, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Das Hotel ist sehr zentral gelegen, direkt am Meer. Das Frühstücksbuffet ist abwechslungsreich, vielseitig und sehr fein. Das Nachtessen war nicht so unser Geschmack. Wir hätten besser nur Zimmer mit Frühstück gebucht und in einem der etlichen umliegenden Restaurants das Abendessen eingenommen. Das Zimmer war ruhig, sauber und schön.

      9 night family trip, Oct 6, 2019

      Verified Ebookers guest review

    • 8.0.Very good

      Es ist immer wieder schön hier! Essen, Sauberkeit, Freundlichkeit, alles gut!

      7 night trip with friends, Sep 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Die äußere Glasschiebetüre Zimmer 206 sehr schwer zu schließen bzw.zu öffnen

      7 night trip with friends, Sep 21, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Vieles im Zimmer Kaputt, Doppelzimmer gebucht aber wie ein Einzelzimmer (Betten waren nicht zusammen) Frühstückbuffet unzureichend

      Tobi, 2 night trip, Sep 19, 2019

      Verified Expedia guest review

    See all 96 reviews