EPIC Apart Hotel - Seel Street

Always stay at an epic property when going to Liverpool. Central location and accommodation is good. Staff pleasent.

First off, the staff were lovely and absolutely did their best to be helpful. Unfortunately our room had evidence of a leak and sure enough our room leaked. The room we were moved to did not have comparable facilities and had maintenance issues itself. Additionally other guests were noisy and/or dubious and there was a lot of noise from outside lower down the block. We would not stay again.

Lovely room layout but needs some updating the noise that comes from the other rooms are terrible and I know the hotel can’t help this but a simple suggestion of fabric tabs put on the bottom of the chairs in the dinning room would cut down on some of the noise of chairs being scrapped along the floor also another suggestion would be if staff have to ask a guest more than twice to keep the noise down they should then be asked to leave or there deposit should not be refunded instead give there money to charity

Our stay at EPIC apartments was fantastic. Easy to find, quick check-in and check-out, and perfect location for Liverpool One and the M&S Bank Arena. The apartment was lovely, nicely decorated and plenty of space for a group of 7. The staff were friendly and helpful, and cleaning staff in particular were fantastic. The only thing that could be improved is the kitchen ware - the cooking facilities were fine, but only 1 small frying pan and some saucepans made it difficult to cook much more than a simple meal. Overall a fantastic stay!

Overall very good. Two things we did not like were the plastic backed mattress protector and some mould in the shower cubicle. These things should not happen in a 4* hotel. Situated in a noisy street with lots of bars and clubs.