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Hotel Indigo Madrid - Gran Via, an IHG Hotel

Photo gallery for Hotel Indigo Madrid - Gran Via, an IHG Hotel

Exterior
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Lobby
Standard Room | Bathroom | Shower, rainfall showerhead, hair dryer, dressing gowns

Overview of Hotel Indigo Madrid - Gran Via, an IHG Hotel

Hotel Indigo Madrid - Gran Via, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Gran Via Street
8.8 out of 10 Fabulous
8.8/10 Fabulous

672 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Calle Silva 6, Madrid, Madrid, 28013
Main amenities
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 3 meeting rooms
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 5 min walk
  • Puerta del Sol - 8 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Puerta de Alcalá - 21 min walk
  • Prado Museum - 21 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 23 min walk
  • El Retiro Park - 39 min walk
  • WiZink Center - 41 min walk
  • Paseo del Prado - 2 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
  • Madrid Recoletos Station - 21 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 29 min walk
  • Santo Domingo Station - 1 min walk
  • Callao Station - 2 min walk
  • Opera Station - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • KFC - 1 min walk
  • El Asador de Aranda - 2 min walk
  • Mawey Taco Bar - 2 min walk
  • Steak Burguer Bar - 2 min walk
  • Oskar - 1 min walk
Map

About this property

Hotel Indigo Madrid - Gran Via, an IHG Hotel

Putting you within a 10-minute drive of Gran Via Street and Plaza Mayor, Hotel Indigo Madrid - Gran Via, an IHG Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 30 per vehicle. Guests can indulge in massages and enjoy Mediterranean cuisine at El gato Canalla, which is open for lunch and dinner. This upmarket hotel also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 2 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (775 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

El gato Canalla – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night
  • Airport shuttle service for children costs EUR 30 (one-way)

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Indigo Hotel Madrid Gran Via
Hotel Indigo Madrid Gran Via
Hotel Indigo Gran Via
Indigo Madrid Gran Via
Indigo Gran Via
Hotel Indigo Madrid Gran Via
Indigo Madrid Gran Via, An Ihg
Hotel Indigo Madrid Gran Via an IHG Hotel
Hotel Indigo Madrid - Gran Via, an IHG Hotel Hotel
Hotel Indigo Madrid - Gran Via, an IHG Hotel Madrid
Hotel Indigo Madrid - Gran Via, an IHG Hotel Hotel Madrid

Frequently asked questions

Does Hotel Indigo Madrid - Gran Via, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Madrid - Gran Via, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Indigo Madrid - Gran Via, an IHG Hotel?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
You can check in from 2 PM - 5:30 AM. Check-out time is noon.
Is there an on-site casino at Hotel Indigo Madrid - Gran Via, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Gran Via (7-min walk) and Casino de Madrid (10-min walk) are both nearby.
What is there to do at Hotel Indigo Madrid - Gran Via, an IHG Hotel and nearby?
Hotel Indigo Madrid - Gran Via, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Hotel Indigo Madrid - Gran Via, an IHG Hotel?
Yes, El gato Canalla offers Mediterranean cuisine.
What's the area around Hotel Indigo Madrid - Gran Via, an IHG Hotel like?
Hotel Indigo Madrid - Gran Via, an IHG Hotel is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 5 minutes' walk from Gran Via Street. Travellers say that the hotel is in a great location.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Nimrod, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Short trip.
Great location, good breakfast, lovely roof terrace. The room we were in was VERY dark (and no natural light) - we were aware this would be the case when booking, but worth being aware if you are planning to spend time in your room.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, service, breakfast
This hotel is excellent location to many key sites in Madrid along Gran Via. Walking distance to metro for longer trips. Great service and breakfast was delicious! Room was a bit small but standard for European hotel.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Very required.
Very good hotel near the city center and all the attractions.
Dror, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful installation, great beauty and modernity. Your staff is very professional and attentive.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Miriam, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Room small and felt cramped. Little storage. Staff great and breakfast good.
Kenneth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Orbitz guest review

10/10 Exceptional

I don’t like the parking, the cost and the space available. Very bad service when I used the parking lot. I call for open the door and they cut my call several times. hotel was great and the Service in generalmwas good Team was very
Dina Gabriela, 6-night family trip
Verified Expedia guest review