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Upmarket apartment with kitchen, near Financial District
The apartment was very good, clean and will presented The only problem about our stay…
Aug 16, 2020
Booking was not at address advertised, had to supply me 2 separate accommodation as the…
Jun 15, 2020
Remember, collect 10 stamps, get 1 reward* night
Late check-in after 9 PM can be arranged for an extra charge of GBP 20
Cots/Infant beds are available for GBP 20 per stay
Please note that following check-in and submitting a signed rental agreement, guests are not granted refunds for early departures.
Visitors are prohibited after 10 PM.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless checkout is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards.
Deposit: GBP 300 per accommodation, per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
TERRIBLE experience . will never book this again. So this is a group of apartments. When you book you do not get the location they advertise, when you phone them to tell them what time you are going to book in, they tell you you are staying elsewhere (in the vicinity and not the same as photos) . You do not stay in a 4* apartment. Worse still they treat you like you should know this for the price. Then you have to travel 30 mins on the tube to get the key at aldgate east underground and then 30 mins back. They are not sympathetic and despite getting hotels.com involved they do not resolve. Total mis sale. check the other reviews I wish I had. I am not the only one that has had this happen. this is what I got instead. http://www.apartmentsapart.com/europe/uk/london/apartments/detail/77903 . split level apartment so bed and lounge on one floor and another bedroom on another floor. dishwasher was broken, no washing cloth provided, no shampoo or shower wash, this is run to the bare bones, damaged taps, no queen size beds, in fact the duvet was two singles duvets.
2 night business trip, Aug 19, 2019
Verified Hotels.com guest review
Excellent location amenities and staff. Certainly will be using this again
2 night trip, May 4, 2019
Verified Expedia guest review
This was a scam. I didn't get the apartment i booked and was left having to find else where to stay. I have never been paid back any money or received my deposit.
Chris, 6 night business trip, Jan 31, 2019
Verified Hotels.com guest review
Reasonably clean, decent location but was not as pictured and was poorly finished
Mark, 2 night business trip, May 15, 2018
Verified Hotels.com guest review
Property is clean and quiet where our unit is located, but it has garbage disposal not working. The window blinds are broken also. They don't offer complimentary shampoo. The staff is friendly however.
Leslie, 6 night family trip, Dec 23, 2019
Verified Expedia guest review
One needs to read fine print. Address (1 Benjamin, London) has nothing to do with the apartments. Check in is other side of town. There was no light in elevator. WiFi didn’t work. And remote for TV needed a new battery. I emailed back and forth - company was responsive... TV fixed same day. Internet took two days to resolve and elevator lights never fixed. The apt was clean and comfortable, but the tech was a problem.
Nancy, 3 night trip, Nov 18, 2019
Verified Hotels.com guest review
Space, it like home , it was easy to get on and off the tube
4 night family trip, Jul 31, 2019
Verified Expedia guest review
Beautiful place to stay in London. Located near the main attractions and bus stations. A perfect location to stay with family and children. We definitely recommend this amazing place for your next vacation.
2 night family trip, Apr 18, 2019
Verified Expedia guest review
This property was a total bait and switch. When I arrived, the apartment was nothing like what was pictured, and there was no heat, hot water, or wifi. The apartment was full of shoddily constructed furniture and still had workers gloves lying around on the kitchen counter when I arrived. The customer service was terrible and they essentially lied to Expedia when I tried to get a refund about the steps they tried to take to make my stay better. I wouldn't wish a stay here on my worst enemies.
Matthew, 15 night business trip, Jan 29, 2019
Verified Expedia guest review
Spacious 2 bed apartment in central location. Check in was quick and efficient and the set up was ran very professionally.
Emily, 3 night family trip, Sep 6, 2018
Verified Hotels.com guest review
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