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All properties in Mogan, Canary Islands, Spain
1 room, 2 adults

Servatur Casablanca Suites & Spa - Adults Only

4-star4 stars
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130, Spain

Adults-only hotel with 2 bars/lounges, near Puerto Rico Beach
  • Free WiFi and free parking
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Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • Very clean,the roof top was really good place to relax ! Breakfast was good to.Jan 5, 2020
  • Overall good stay except for the really bad shower area in the bathroom, not just the…Dec 24, 2019

Servatur Casablanca Suites & Spa - Adults Only

from £57
  • Junior Suite
  • Junior Suite (Superior)
  • Junior Suite (Single Use)
  • Junior Suite (Superior single use)
  • Junior Suite Superior Large Balcony
  • Junior Suite Superior Large Balcony (Single Use)
  • Junior Suite Superior High Floor
  • Junior Suite Superior High Floor (Single Use)
  • Junior Suite Superior High Floor Large Balcony
  • Junior Suite Superior High Floor Large Balcony (Single Use)

What’s around Servatur Casablanca Suites & Spa - Adults Only

Landmarks

  • Amadores Beach - 32-min walk
  • Puerto Rico Beach - 14-min walk
  • Cura Beach - 2.5 mi / 4 km
  • Lago Taurito Water Park - 6 mi / 9.6 km
  • Mogan Port - 6.9 mi / 11.2 km
  • Maspalomas Dunes - 12.2 mi / 19.6 km
  • Yumbo Shopping Center - 12.7 mi / 20.5 km
  • Palmitos Park - 17.6 mi / 28.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria) 37-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. The rooftop bar is closed January 25-March 25, 2021.
The restaurant is closed as of 4 PM from January 25 to March 25, 2021. During this time, dinner service is not available at the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered on-site self-parking

  • Wheelchair-accessible parking on site

  • On-site parking is limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Golfing nearby
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • German
  • Norwegian
  • Spanish
  • Swedish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size unspecified
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Gym & Spa. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

The Club Restaurant & Bar – This restaurant serves breakfast and dinner.

The Club Pool Bar – This poolside bar only serves light fare. Open daily.

The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Servatur Casablanca Suites & Spa - Adults Only’s small print

Also known as

  • Servatur Casablanca Hotel Mogan
  • Servatur Casablanca Suites & Spa - Adults Only Hotel
  • Servatur Casablanca Suites & Spa - Adults Only Mogan
  • Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
  • Servatur Casablanca Suites &
  • Servatur Casablanca Suites & Spa - Adults Only Hotel
  • Servatur Casablanca Suites & Spa - Adults Only Mogan
  • Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
  • Servatur Casablanca Hotel
  • Servatur Casablanca Mogan
  • Servatur Casablanca Adults Hotel Mogan
  • Servatur Casablanca Hotel Puerto Rico, Gran Canaria
  • Servatur Casablanca Adults Hotel
  • Servatur Casablanca Adults Mogan
  • Servatur Casablanca Adults
  • Servatur Casablanca Suites &

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Breakage deposit: EUR 150 per stay

Optional extras

Breakfast costs between EUR 8 and EUR 12 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Servatur Casablanca Suites & Spa - Adults Only

  • Does Servatur Casablanca Suites & Spa - Adults Only offer free cancellation for a full refund?
    Yes, Servatur Casablanca Suites & Spa - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Servatur Casablanca Suites & Spa - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Servatur Casablanca Suites & Spa - Adults Only?
    Yes, there's free self parking. Parking spaces may be limited.
  • Is there a pool at Servatur Casablanca Suites & Spa - Adults Only?
    Yes, there's an outdoor pool.
  • Are pets allowed at Servatur Casablanca Suites & Spa - Adults Only?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Servatur Casablanca Suites & Spa - Adults Only?
    You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Are there restaurants at or near Servatur Casablanca Suites & Spa - Adults Only?
    Yes, The Club Restaurant & Bar offers poolside dining. Nearby restaurants include Portoro steak house (3-min walk), VIP Pizza (4-min walk) and Taste of India (4-min walk).
  • Is an airport shuttle service offered by Servatur Casablanca Suites & Spa - Adults Only?
    Yes, an airport shuttle is available. The charge is EUR 50 per vehicle roundtrip.
  • What is there to do at Servatur Casablanca Suites & Spa - Adults Only and nearby?
    Servatur Casablanca Suites & Spa - Adults Only has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness centre.

Recent reviews

Very good 8.4 From 76 reviews

Very good 8.0
Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big
Sam, gb11 night romance trip
Exceptional 10.0
The hotel was spotless and all staff from cleaners right up to management were all very friendly and helpful. The air conditioning was absolutely amazing staying at other hotels in the area with only a fan to cool down this was outstanding. Used the rooftop terrace every day to sunbathe this was always spotless and sun beds all tidy and in good condition
gb11 night romance trip
Exceptional 10.0
Lovely hotel
Lovely hotel, excellent customer service, staff are very polite and extremely helpful, would definitely stay again
Kate, gb5 night trip with friends
Very good 8.0
Excellent stay for the second time in 18 months. Was upgraded too which was nice
gb4 night trip
Exceptional 10.0
Excellent facilities, all staff were cheerful and helpful. Walk to beach and restaurants, absolutely fantastic we will be back
Tony, gb7 night trip
Exceptional 10.0
Great hotel close to centre of Puerto Rico
Spent a week here in August and had a great time. Hotel has a great location very close to centre as long as you don't mind climbing steps to get back up to the hotel after a night out! Staff very friendly, especially Raphael at reception and Jose in bar/restaurant. Room on first floor was ideal with the patio leading directly onto the sundeck. Well-equipped room with nice kitchen area and great walk-in shower. This is our second visit to the Casablanca and they've upscaled the facilities, putting in an evening rooftop bar into the solarium/sundeck. There is also 'happy hour' between 12 and 1 and between 5 and 6 with a 2 for 1 offer. Brilliant! Great pool bar if you like lounging by the pool or the sundeck. Pool towels are provided in room on arrival. We really enjoyed our stay and will certainly be back.
Chas, gb7 night trip
Exceptional 10.0
A must for a romantic break
Absolutely fantastic. Staff couldn't do enough .place was tip top .a must for anyone wanting a nice chill out
James, gb7 night romance trip
Exceptional 10.0
Couldn’t complain!
Amazing hotel, short walk to beach, shopping centre, bars, clubs and restaurants. The rooftop bar is amazing with great view, drinks and the blankets they give out for cold evenings was a lovely touch. Would 100% recommend!
Holly, gb7 night trip
Exceptional 10.0
Lovely clean hotel, friendly staff.
Had read up on the hotel prior to booking. Great reviews which turned out to be spot on. On arrival we were given a glass of bubbly, which was a nice touch. Stayed here for a week with my daughter, we were delighted with the hotel and the facilities our room was spacious we stayed in the junior suite and room was cleaned daily to a high standard. The breakfast was plentiful with a variety of foods to chose from and was delicious.There is a rooftop bar which was really beautiful where we had cocktails on the first night. Pool was nice and clean and was cleaned daily, there was also a hot tub to relax in. The main strip was about 5 mins walk from the hotel via 160 steps which was fine to go down but a bit of a climb back up which i managed, just about lol. Overall, I recommend the Casablanca and would return without a shadow of a doubt, you wont be disappointed.One tip a must is to visit Minanas restaurant just 200 yards from hotel went there on our last night and the food was divine our best meal all week.
bethan, gb7 night trip
Exceptional 10.0
Lovely hotel but tacky resort
Loved the hotel. Room was large, modern and clean. Little kitchen, big shower. Loved the spa bath on the balcony. However the hotel is close to a very tacky resort. You need to walk down to the beach/harbor to find some nicer restaurants.
Ellen, gb5 night trip

Servatur Casablanca Suites & Spa - Adults Only