Guests
All properties in Pattaya (and vicinity), Chonburi Province, Thailand

Empress Pattaya Hotel

3.5-star hotel with outdoor pool, near CentralMarina

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Empress Corner - Bathroom
  • Deluxe Empress King Room  - Bathroom
  • Pool
Pool. Image 1 of 41.
1 / 41Pool
436/21 Pattaya 2nd Road, Pattaya (and vicinity), 20150, Chonburi, Thailand
8.0.Very good.
  • The hotel has gone through a major transformation since i stayed there in may/ june last…

    Mar 22, 2019

  • Hotel is in good location. 7-11, moneychanger tt is just beside n big C is just opposite…

    Dec 30, 2018

See all 60 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 105 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Central Pattaya
  • CentralMarina - 2-min walk
  • Art in Paradise - 2-min walk
  • Tiffany's Show - 2-min walk
  • Pattaya Beach Road - 6-min walk
  • Terminal 21 Pattaya - 10-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Empress Twin Room
  • Deluxe Empress King Room
  • Empress Corner

What’s around

Landmarks

  • In Central Pattaya
  • CentralMarina - 2-min walk
  • Art in Paradise - 2-min walk
  • Tiffany's Show - 2-min walk
  • Pattaya Beach Road - 6-min walk
  • Terminal 21 Pattaya - 10-min walk
  • Bangkok Pattaya Hospital - 32-min walk
  • Walking Street - 36-min walk
  • Cartoon Network Amazone - 13.6 mi / 21.9 km

Getting around

  • Suvarnabhumi International Airport (BKK) 74-min drive
  • Utapao (UTP-Utapao Intl.) 36-min drive
  • Pattaya Station 6-min drive
  • Pattaya Tai Station 9-min drive
  • Bang Lamung Station 14-min drive
  • Airport shuttle (surcharge)
Profile: Central Pattaya

Profile: Central Pattaya

Central Pattaya is acclaimed for its entertainment and sports, and visitors here can explore Central Festival Pattaya Beach and Pattaya Beach Road. This beachside neighbourhood in Pattaya is well known for its restaurants and bars.

You can shop for mementos at Big C Extra, Royal Garden Plaza and Harbor Pattaya. A day enjoying the sunshine at Pattaya Beach is a way to get to know this local area beloved for its beaches.

map
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436/21 Pattaya 2nd Road, Pattaya (and vicinity), 20150, Chonburi, Thailand

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site parking only available on request
  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • 32-inch LCD TV

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • A damage deposit of THB 1000 will be collected before check-in

Optional extras

  • English breakfast is offered for an extra charge of THB 120 for adults and THB 120 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2150 per vehicle (one-way. Maximum occupancy 6)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Sabai Empress Pattaya Hotel
  • Sabai Empress Hotel
  • Sabai Empress Pattaya
  • Sabai Empress
  • Sabai Empress Hotel Pattaya
  • Empress Pattaya
  • Empress Pattaya Hotel Hotel
  • Empress Pattaya Hotel Pattaya
  • Empress Pattaya Hotel Hotel Pattaya

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Empress Pattaya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Thai Marche (3-min walk), La Piola (3-min walk) and Oishi Ramen (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 2150 per vehicle one-way.
  • Empress Pattaya Hotel has an outdoor pool.
8.0.Very good.
  • 8.0.Very good

    The renovations have brought this property to an excellent standard. Staff are friendly. In tough times the hotel was doing every thing it could to coup with corona virus, sanitiser at entrance, digital temperature on entry to hotel. Previously the hotel was an acceptable standard but now has improved a lot.

    Geoff, 13 night romance trip, Mar 9, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great Value for money

    Great location , courteous staff . The corner rooms for extra 10 USD is really worth it. Very spacious

    MONJUR, 3 night trip with friends, Jan 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location . Courteous staff .

    MONJUR, 6 night trip with friends, Jan 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    New year fire works

    We could see some New year fire works from our room. That's nice.

    1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good value for business trip

    The hotel overall is OK for business trip. Only problem is there is smell in the room initially and the aircon is a bit noisy.

    Brandon, 1 night business trip, Nov 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Up2U 2019

    Had a very pleasant stay. The rooms has been renovated. The staff are extremely friendly and always ready to assist.

    9 night trip with friends, Nov 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love the way how the staff was super friendly very helpful

    8 night family trip, Oct 7, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I paid for breakfast included as I always do when reserving a hotel. At check in they said it would be an extra 200 per day. They told me the pool was down for the entire time during my stay. I brought all my swim gear and only one working elevator during my stay. The Roaches in the room were disgusting. The fridge is too small to add your own beverages. The bed is hard as hell but the pillows were good. I asked for non-smoking and was forced to stay in a room that smelled like an ashtray. They were really tight with the extra roll of toilet paper, but I went to the Big C to fix that issue because of stomach issues. The front desk and housekeeping staff were very nice. Not everything was the properties fault misleading website played a large part.

    Terrance, 5 night trip, Aug 31, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Perfect location ,walking distance to terminal 21, Marina shopping mail Old but very clean

    2 night romance trip, Feb 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel and staff right next to everything.

    7 night trip, Jan 10, 2019

    Verified Expedia guest review

See all 60 reviews