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Oak Tree Emerald Semarang, Semarang

4 stars
Palm Hill Estate, Jl Palm VI PapandayanSemarangCentral Java50232Indonesia
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Good3.7 / 5
Location
Great location
Room
Room is all right
Cleanliness
Could use a good cleaning
19See all 19 Hotels.com reviews
From 227 reviewsTripAdvisor Traveller Rating

Oak Tree Emerald Semarang, Semarang

Hotel Info: 020 3027 9803

from £24
  • Deluxe King Room
  • Executive Twin Room
  • Executive King Room
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free valet parking

Also known as

  • Oak Tree Emerald Semarang Hotel
  • Oak Tree Emerald Hotel
  • Oak Tree Emerald Semarang
  • Oak Tree Emerald
  • Oak Tree Emerald Semarang
  • Oak Tree Semarang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Day (25 December) Gala Dinner per adult: IDR 200000.00
  • Christmas Day (25 December) Gala Dinner per child: IDR 100000.00 (from 4 to 12 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for IDR 300000 per night

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms 8
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Sofa bed
  • Sofa bed size single
  • Egyptian-cotton sheets
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cendana Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Oak Tree Emerald Semarang, Semarang’s small print

Also known as

  • Oak Tree Emerald Semarang Hotel
  • Oak Tree Emerald Hotel
  • Oak Tree Emerald Semarang
  • Oak Tree Emerald
  • Oak Tree Emerald Semarang
  • Oak Tree Semarang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Day (25 December) Gala Dinner per adult: IDR 200000.00
  • Christmas Day (25 December) Gala Dinner per child: IDR 100000.00 (from 4 to 12 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for IDR 300000 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 19 reviews

Oak Tree Emerald Semarang, Semarang
Outstanding5.0 / 5
great hotel
Bad wifi and far from malls. Overall very good. Nice breakfast, gym, rooms and free shuttle.
2 night trip with friends
Oak Tree Emerald Semarang, Semarang
Outstanding5.0 / 5
Hotel staff was very polite and accommodating. Late check out was not a problem. I vacated my room at 17.30 without any extra charge. Restaurant needs a bit of attention and few more dishes need to added to room service menu. I enjoyed my stay thoroughly and going back in September.
8 night business trip
Oak Tree Emerald Semarang, Semarang
Good3.0 / 5
poor cleanliness
I was not convenient with products such as soap, shampoo and conditioner, they smelt bad. The water in the shower and washbasin was stuck, I am also disappointed with the cleanliness of the bath room.
1 night family trip
Oak Tree Emerald Semarang, Semarang
Good3.0 / 5
New, for better or worse.
I booked this hotel because it was affordable and it seems nice enough. Arriving there, it's obvious that the hotel is still new. Some parts of the hotel are still in construction or at least not built yet. The good thing though is that everything in the hotel is very modern, from the elevator buttons to the door entry way. Beware though, the staff are not that fluent in English and they are still new so a lot of mistakes are going to happen. They didn't booked me the right room, they said they arranged a shuttle but didn't and some rooms have a hard time with connecting to the wifi If you can live with that, I think you'll enjoy your stay.
5 night family trip
Oak Tree Emerald Semarang, Semarang
Outstanding5.0 / 5
Reasonable and Good quality to stay
Clean and fresh air also I felt good manner for customer.
1 night trip

See all reviews

Oak Tree Emerald Semarang, Semarang

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