Destination
Guests
All properties in Moena, Trentino-Alto Adige, Italy

Hotel La Serenella

3-star ski hotel with spa, near Ski Area Alpe Lusia

  • Free buffet breakfast, free WiFi and free parking

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Bathroom
  • Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 114.
1 / 114Hotel Front – Evening/Night

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Ski storage
  • Ski shuttle

For families

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Hair dryer
  • Lift

What’s around

  • Ski Area Alpe Lusia - 16-min walk
  • Fiemme Valley - 1.9 mi / 3 km
  • QC Terme Dolomiti - 5.9 mi / 9.6 km
  • Marmolada - 11.4 mi / 18.4 km
  • Canazei - Pecol Gondola - 11.8 mi / 19.1 km
  • Karersee - 12.7 mi / 20.5 km
The following facilities are closed seasonally each year. They will be closed from 19 December to 27 March:
  • Spa

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Double Room
  • Economy Double Room
  • Junior Double Room (New)
  • Junior Triple Room
  • Comfort Triple Room
  • Family Room (Mini)
  • Family Room
  • Family Room (Big)
  • Single Room (Young)
  • Junior Single Room

Location

  • Ski Area Alpe Lusia - 16-min walk
  • Fiemme Valley - 1.9 mi / 3 km
  • QC Terme Dolomiti - 5.9 mi / 9.6 km

What’s around

Landmarks

  • Ski Area Alpe Lusia - 16-min walk
  • Fiemme Valley - 1.9 mi / 3 km
  • QC Terme Dolomiti - 5.9 mi / 9.6 km
  • Marmolada - 11.4 mi / 18.4 km
  • Canazei - Pecol Gondola - 11.8 mi / 19.1 km
  • Karersee - 12.7 mi / 20.5 km
  • Ski Centre Latemar - 17 mi / 27.4 km

Getting around

  • Bolzano (BZQ-Bolzano Bozen Rail Station) 46-min drive
  • Bolzano/Bozen Station 46-min drive
  • Ora/Auer Station 47-min drive
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 36 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM. Front desk staff will greet guests on arrival. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area

Things to do

  • Hiking/biking trails on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1953
  • Lift
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • German
  • Italian
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ega. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Dining

La Serenella – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Hiking/biking trails on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Small print

Also known as

  • Hotel Serenella Moena
  • Serenella Moena
  • Hotel La Serenella Hotel
  • Hotel La Serenella Moena
  • Hotel La Serenella Hotel Moena
  • Serenella Moena
  • Hotel La Serenella Hotel
  • Hotel La Serenella Moena
  • Hotel La Serenella Hotel Moena

Optional extras

Ski shuttle service is offered for an extra charge

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 3 years old are not allowed in the spa.

Guests must contact this property in advance to reserve on-site parking. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel La Serenella does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is 10 AM. Contactless check-in is available.
  • Yes, La Serenella offers local cuisine. Nearby restaurants include Ramon (5-min walk), Tyrol (5-min walk) and Taverna del Garber Ristorante Pizzeria (6-min walk).
  • Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and make the most of other amenities such as a garden.