Ace Hotel Downtown Los Angeles, Los Angeles: Info, Photos, Reviews

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4-star hotel with outdoor pool, near L.A. Live

Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Pet-friendly

Pool

Free WiFi

Air conditioning

Laundry facilities

Gym

929 South Broadway, Los Angeles, CA, 90015

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Pool bar
Coffee shop/cafe
Meeting rooms
Terrace
24-hour front desk
Front desk safe

Feel at home

Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities

Room options

Deluxe Room, 1 King Bed (Medium King)

20 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

17 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed (Accessible Medium)

Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds (Large Double Queen)

31 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Medium with Terrace)

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Large)

30 sq m
Sleeps 2
1 King Bed

Deluxe Loft, 1 King Bed (Loft)

57 sq m
Sleeps 3
1 King Bed

About this area

What's nearby

In Downtown Los Angeles
L.A. Live - 11 min walk
Crypto.com Arena - 14 min walk
Los Angeles Convention Center - 17 min walk
Microsoft Theater - 1 min drive
Walt Disney Concert Hall - 2 min drive
Echo Park Lake - 4 min drive
Banc of California Stadium - 4 min drive
Los Angeles Memorial Coliseum - 5 min drive
University of Southern California - 5 min drive
Dodger Stadium - 9 min drive

Getting around

Hawthorne, CA (HHR-Hawthorne Municipal) - 24 min drive
Long Beach, CA (LGB-Long Beach Municipal) - 27 min drive
Burbank, CA (BUR-Hollywood Burbank) - 32 min drive
Los Angeles Intl. (LAX) - 33 min drive
Los Angeles Cal State Station - 8 min drive
Los Angeles Union Station - 10 min drive
Glendale Transportation Center - 10 min drive
Pershing Square Station - 12 min walk
7th Street - Metro Center Station - 13 min walk
Pico Station - 15 min walk

Restaurants

The Theatre at Ace Hotel - 1 min walk
Bottega Louie - 10 min walk
Dune - 1 min walk
KazuNori - 15 min walk
Sugarfish - 11 min walk

About this property

Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles features a rooftop terrace and puts you within a 15-minute walk of Crypto.com Arena. Guests can take a dip in the outdoor pool or grab a bite to eat at Best Girl - Opens July, which serves breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Pershing Square Station is 12 minutes and 7th Street - Metro Center Station is 13 minutes.

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch and dinner

Reservations are required for the use of certain on-site facilities

At check-in, guests must provide a record of full COVID-19 vaccination

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

This information is provided by our partners.

At a glance

Hotel size

182 rooms
Arranged over 14 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions
At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 9 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed (dogs only, 1 total, up to 50 lb per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available

Internet

Free WiFi and wired Internet access in public areas
Free WiFi in rooms

Parking

Off-site parking nearby (USD 25.00 per day)

Other information

Smoke-free property

Property amenities

Food and drink

Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli

Travelling with children

Children stay for free (see details)

What to do

Hiking/biking trails nearby

Working away

Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 1927
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Banquet hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

IPod docking station
Flat-screen television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Electric kettle
Dressing gowns

Sleep well

Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Daily housekeeping
In-room safe

Special features

Dining

Best Girl - Opens July – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Upstairs – Overlooking the pool, this restaurant serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Lovage Coffee Bar – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Destination fee: USD 34.70 per accommodation, per night

Optional extras

Local cuisine breakfast is offered for an extra charge of approximately USD 5 to 50 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

Parking is available nearby and costs USD 25.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace Downtown Los Angeles

Ace Los Angeles Los Angeles

Ace Hotel Downtown Los Angeles

Ace Hotel Los Angeles Downtown

Ace Hotel Downtown Los Angeles Hotel

Ace Hotel Downtown Los Angeles Los Angeles

Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Does Ace Hotel Downtown Los Angeles offer free cancellation for a full refund?

Yes, Ace Hotel Downtown Los Angeles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Ace Hotel Downtown Los Angeles?

This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Ace Hotel Downtown Los Angeles?

Yes, there's an outdoor pool.

Are pets allowed at Ace Hotel Downtown Los Angeles?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lb per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Ace Hotel Downtown Los Angeles?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Ace Hotel Downtown Los Angeles?

No, this hotel doesn't have a casino, but Commerce Casino (10-min drive) and The Bicycle Casino (12-min drive) are both nearby.

What is there to do at Ace Hotel Downtown Los Angeles and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Ace Hotel Downtown Los Angeles?

Yes, Best Girl - Opens July offers pool views.

What's the area around Ace Hotel Downtown Los Angeles like?

Ace Hotel Downtown Los Angeles is in Downtown Los Angeles, a short 14-minute walk from Crypto.com Arena and 17 minutes' walk from Los Angeles Convention Center.

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

27 Sept 2023

Location was so-so. I wanted downtown but some of the blocks hear the hotel were kind of sketch. I had no idea the room was so small. The pool is a joke. It's like a jacuzzi side pool. One maybe two people could float in it. It's not a pool and I was looking forward to keep my swim workouts going but not here. For the price, and the extra addon cost, the value wasn't there for me.