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Citadines City Centre Frankfurt

Photo gallery for Citadines City Centre Frankfurt

Egyptian cotton sheets, in-room safe, individually furnished, desk
Egyptian cotton sheets, in-room safe, individually furnished, desk
View from room
Egyptian cotton sheets, in-room safe, individually furnished, desk
Egyptian cotton sheets, in-room safe, individually furnished, desk

Overview of Citadines City Centre Frankfurt

Citadines City Centre Frankfurt

4.0 star property
Upmarket hotel within easy reach of Frankfurt Trade Fair

8.8/10 Fabulous

345 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £71
Price available on 11/12/2022
Map
Europa-Allee 23, Frankfurt, HE, 60327

Room options

About this area

What's nearby

  • In Gallus
  • Frankfurt Trade Fair - 1 min walk
  • Skyline Plaza - 1 min drive
  • Congress Center Messe Frankfurt - 3 min drive
  • Zeil Shopping District - 4 min drive
  • Romerberg - 5 min drive
  • Römer - 16 min drive
  • Deutsche Bank Park - 20 min drive

Getting around

  • Frankfurt Airport (FRA) - 18 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (Main) Central Station - 15 min walk
  • Frankfurt Central Station (tief) - 16 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 17 min walk
  • Festhalle-Center U-Bahn - 8 min walk
  • Frankfurt (Main) Galluswarte S-Bahn - 9 min walk
  • Festhalle-Messe U-Bahn - 9 min walk

Restaurants

  • Block House Frankfurt Europa-allee - 2 min walk
  • Chipotle - 3 min walk
  • DaVinc Cucina e Vino - 3 min walk
  • Starbucks - 4 min walk
  • Alex - 4 min walk

About this property

Citadines City Centre Frankfurt

When you stay at Citadines City Centre Frankfurt, you'll be 0.1 mi (0.1 km) from Frankfurt Trade Fair and 4.7 mi (7.6 km) from Deutsche Bank Park. Guests can visit the fitness centre for a workout, and freebies such as WiFi and wired Internet are added perks. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Festhalle-Center U-Bahn is 8 minutes away and Frankfurt (Main) Galluswarte S-Bahn is 9 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 18 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (516 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 6.5 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Self-parking costs EUR 18 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Citadines City Centre
Citadines City Centre Aparthotel
Citadines City Centre Aparthotel Frankfurt
Citadines City Centre Frankfurt
Citadines Frankfurt City Centre
Citadines City Centre Frankfurt Hotel

Frequently asked questions

Does Citadines City Centre Frankfurt offer free cancellation for a full refund?
Yes, Citadines City Centre Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citadines City Centre Frankfurt?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Citadines City Centre Frankfurt on 11 Dec 2022 start from £71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citadines City Centre Frankfurt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines City Centre Frankfurt?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citadines City Centre Frankfurt?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Citadines City Centre Frankfurt?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Citadines City Centre Frankfurt?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What is there to do at Citadines City Centre Frankfurt and nearby?
Citadines City Centre Frankfurt has a fitness centre and a garden.
Are there restaurants at or near Citadines City Centre Frankfurt?
Yes. Nearby restaurants include Chipotle (3-min walk), DaVinc Cucina e Vino (3-min walk) and Starbucks (4-min walk).
Does Citadines City Centre Frankfurt have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Citadines City Centre Frankfurt like?
Citadines City Centre Frankfurt is in Gallus, a short 8-minute walk from Festhalle-Center U-Bahn and 3 minutes' walk from Skyline Plaza. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Alireza, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Alireza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Hotel with all the amenities
Great hotel easy walking distance to old town and the train station. Room was nice and bed was very comfy. Breakfast was good, lots of choices. Room was clean and the shower had great water pressure and nice hit shower
Else, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff is nice and helpful. Our room has a strange entrance with two extra doors on each side, and we can hear the loud neighbor very well. There is a black sock left in the dryer and stains on the sheet for the sofa bed. There is big construction site outside the apartment now. By the way, Frankfurt Main Train Station is so filthy and scary. I'd definitely avoid it if I knew.
Pu, 1-night family trip
Verified Expedia guest review

6/10 Good

The hotel was beautiful but the staff, especially this one lady in the front was extremely rude! Hotel didnt accomadate our needs, 2 months before our stay we booked 2 rooms and fully paid them in advanced. we asked both room to be next to each other, which shouldnt be a huge issue especially since we are requesting it 2 months prior to our stay. When we got to the hotel they wouldnt give us the rooms next to each other and told us we had to email them before to ask for this request, i showed them my multiple emails from 2 months ago and they didnt know what to answer.. still didnt give me my 2 rooms next to each other. Girl at the front desk tried helping but didnt understand and asked her collegue who doesnt know how to speak to customer! She started screaming at us telling us that she can’t and wont accomodate us!
Haleema, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good stay
New hotel, new furniture etc. In the kitchen part of the studio you find all relevant things. Free coffee in the lobby. Bed very comfortable, only the pillows were terrible (30 cm thick, hard as a board). Except for this small detail, my stay was perfect.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Jan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Erik, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great property. The air conditioning turns off at night which was very inconvenient. Our washing machine was broken, but we used the common one.
Shankari, 2-night family trip
Verified Expedia guest review

8/10 Very good

Michael, 3-night trip
Verified Orbitz guest review