Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lb per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2014
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Full-service spa
Reception hall
Accessibility
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Reviews
8.8
Fabulous
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Sept 2023
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2023
Regis
Regis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2023
I had a short stay at Alex hotel & spa and I am definitely coming back. The hotel is in a great location, just beside the main station. The facilities were spotless clean and the front desk Jose was exceptional in making our stay a great experience. The breakfast is really worth the money
Clayton
Clayton, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2023
Ruth
Ruth, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2023
Carl
Carl, 3-night trip
Verified Expedia guest review
6/10 Good
11 Jun 2023
Magdalena
Magdalena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2023
The neighborhood is sketchy, but once inside the hotel, it is safe, clean, calm and serene. Ask for room facing the courtyard. Coffee, and breakfast is good, but not the hot food.
Front desk staff is friendly and helpful.
Linda
Linda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 May 2023
Welcoming friendly staff that made our stay enjoyable. Our junior suite was perfect! Quiet and facing courtyard. Love the balcony. Breakfast was delightful. Super close to metro station and Gare Saint Charle. A good base for exploring Marseille. We knew about how the area could "feel" unsafe after reading many online reviews, so we didn't even bother to leave the hotel in the evening, but we do know why some people might feel "unsafe" in the area. Train/Bus stations area tend to be a little sketchy in many big cities, so that is understandable.
I-Kai
I-Kai, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2023
One of the receptionist was so much help, I wish I got his name, helped us with getting to the airport and visiting the nearby Calanque. Also the spa was absolutely premo!