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All properties in Kuta, Bali, Indonesia
1 room, 2 adults

ZIA Hotel Kuta

3.5-star3.5 stars
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361, Indonesia

3.5-star hotel with outdoor pool, near Kuta Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Couldn’t commend the staff more; they were all so friendly and helpful and would never…Oct 25, 2019
  • Rooftop pool is nice but frosting on glass obscures view of city. Was black mould in…Sep 26, 2019

ZIA Hotel Kuta

from £19
  • Superior Room (Joy)
  • Deluxe Room (Great Joy)
  • Triple Room

What’s around ZIA Hotel Kuta

Landmarks

  • In Downtown Kuta
  • Kuta Beach - 6-min walk
  • Waterbom Bali - 9-min walk
  • Beachwalk Shopping Center - 16-min walk
  • Legian Beach - 34-min walk
  • Double Six Beach - 42-min walk
  • Discovery Shopping Mall - 10-min walk
  • Bali Bombing Memorial - 13-min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) 6-min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 113 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Offsite

  • Shopping centre shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
Working away
  • Business centre
  • One meeting room 1
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2013
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

ZIA Hotel Kuta’s small print

Also known as

  • Holiday Inn Express Bali Kuta Square Hotel
  • Holiday Inn Express Bali Square Hotel
  • ZIA Kuta
  • Holiday Inn Express Bali Square
  • ZIA Hotel Kuta Kuta
  • ZIA Hotel Kuta Hotel
  • ZIA Hotel Kuta Hotel Kuta

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for IDR 250000.0 per night

    Buffet breakfast is offered for an extra charge of IDR 100000 for adults and IDR 75000 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

    Airport shuttle service for children up to age 18 costs IDR 150000 (one-way)

    Shopping centre shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for ZIA Hotel Kuta

    • Does ZIA Hotel Kuta offer free cancellation for a full refund?
      Yes, ZIA Hotel Kuta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at ZIA Hotel Kuta?
      Yes, there's free self and valet parking. Parking spaces may be limited.
    • Is there a pool at ZIA Hotel Kuta?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Are pets allowed at ZIA Hotel Kuta?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at ZIA Hotel Kuta?
      You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near ZIA Hotel Kuta?
      Yes, there's an on-site restaurant.
    • Is an airport shuttle service offered by ZIA Hotel Kuta?
      Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
    • What is there to do near ZIA Hotel Kuta?
      Recommended spots to visit include Kuta Beach (6-min walk) and Waterbom Bali (9-min walk), along with Discovery Shopping Mall (10-min walk) and Bali Bombing Memorial (13-min walk).

    Recent reviews

    Good 7.8 From 65 reviews

    Exceptional 10.0
    Very nice hotel with great service. Management were really good during this time.
    Mitchell, id5 night trip
    Good 6.0
    Not a good stay. Choose only in desparation
    Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good. By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel! Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times. The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.
    Shaji, us3 night family trip
    Good 6.0
    A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .
    Elvina, sg2 night family trip
    Exceptional 10.0
    Very good hotel
    I liked this hotel very much. Room was clean once they cleaned our room 2 times in one day :) Staff are friendly and helpful. On rooftop there is pool which is good to there is a bar too so you can order some drinks. WiFi was working without problem and breakfast was good too a lot of different foods. Maybe only bathroom was quite small this is only negative thing about my room. Beach is 5-7 minutes away and on the way to the beach there are some restaurants. There is quite big grocery store around 100m away. Next time if I will go to Bali I will take this hotel if the price will not change drastically
    Erik, ie7 night romance trip
    Very good 8.0
    Great Value (but it's still a cheap hotel in Kuta)
    The price is great for what it is, location is right where we were wanting to be, and the breakfast was better than expected... some pros and cons: Pros: - Located right in the heart of Kuta yet down a little side street so it's not that noisy. We were there a couple days for shopping, so being right next to all the shops was ideal, and the beach is basically two blocks away. - Breakfast buffet was sufficient and better than expected: eggs station saved the day, coffee notso good, but overall, tasty and good enough to fuel up for the day. - Staff is very friendly and helpful: perhaps too much so, but can't really complain about that. Cons: - The room wasn't really that nice, but what do you expect for this price? Bed was clean and bathroom was fine. Very damp smelling when we first walked in though, and we had to open the windows in order to breathe. - Loaded with tour groups: mostly Chinese and Indian, so one morning breakfast was over-crowded and these groups can be kinda loud when arriving and departing. - If you're looking for a relaxing vacation in Bali, then Kuta isn't the right place, though resorts in the area might give you enough of a buffer to escape the madness: though quiet, this place is not one of those venues. This place is really in the thick of it. - Some areas on the rooftop are still under construction. - Pool looks dirty - wouldn't recommend swimming in it, so don't count that among the amenities.
    Matthew, usRomance trip
    Exceptional 10.0
    diving
    I travel a lot and in all hotels I have never been treated better .all the staff new my name and did every thing to make my stay outstanding.
    stephen, as7 night trip
    Exceptional 10.0
    Centrally located & just 5 minutes walk to Kuta be
    Pleasant & overall good. Recommend . Value for money.
    MITEN, in3 night family trip

    ZIA Hotel Kuta

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