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All properties in Patong, Phuket Province, Thailand

Grand Mercure Phuket Patong

Luxury resort with 3 outdoor pools, near Patong Beach

  • Free WiFi
From
£38

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  • Exterior
  • Exterior
  • Children’s Pool
  • Pool
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1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand
8.8.Fabulous.
  • Even during this tough time, the hotel has been looked after well. Excellent service.…

    Apr 2, 2021

  • บริการดีมาก อาหารเช้าอร่อยและหลากหลาย good location

    Oct 25, 2020

See all 588 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 314 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Patong Beach - 8-min walk
  • Bangla Road - 10-min walk
  • Jungceylon Shopping Center - 11-min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Pool Access
  • Villa, 1 Bedroom (Pool)
  • Deluxe Room, 2 Single Beds, Pool Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Superior Suite, 1 King Bed
  • Villa, 2 Bedrooms

What’s around

Landmarks

  • Patong Beach - 8-min walk
  • Bangla Road - 10-min walk
  • Jungceylon Shopping Center - 11-min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km
  • Chalong Temple - 11.6 mi / 18.6 km
  • Promthep Cape - 12.7 mi / 20.5 km
  • Rawai Beach - 12.8 mi / 20.6 km
  • Big Buddha - 13.4 mi / 21.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) 61-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
map
See on map
1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property is a certified Thailand SHA Plus hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • On-site parking is limited
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4455
  • Conference space size (meters) - 414
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 6
  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.

Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.

Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for THB 1600 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Patong Resort Patong
  • Grand Mercure Phuket Patong Resort Patong
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort
  • Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Patong Patong

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spaces may be limited.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
  • Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining. Nearby restaurants include Hard Rock Cafe Phuket (3-min walk), Halfway Inn (3-min walk) and Sam's Steaks and Grill (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
  • Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    The staff were excellent, very helpful and pleasant. The hotel was clean and well maintained

    Debra, 13 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good food, very relaxing

    Positives: One of the main highlights here was the food. If you plan to relax by the pool and eat at the hotel, it’s wonderful to still have good food to choose from. Also, the rooms smelt so good. Negatives: There’s a high noise level in the rooms close to the lobby. I was woken up multiple times a night by people being noisy but the hotel was happy to switch me to a quieter room and after that I slept really well. While most hotels will either give you two double beds or one king sized bed, this hotel gives you either two single beds or a king size bed. The single beds were tiny and if you’re not used to sleeping in one, it can be a bit worrisome that you don’t fall off the bed.

    Tasmeena, 5 night trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    High quality, centrally-located resort hotel with great facilities. Consistently tasty, well-priced food and friendly service in the hotel's main restaurant ('Bubbles') was a highlight. Some of the best food--Western and Thai--I have experienced. The coffee at the hotel cafe is wonderful too. The cadio fitness room and weights gym are compact, but high quality. Hotel is located right in the middle of the Patong beach and resort action.

    Paul, 5 night family trip, Dec 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Staff was very, very friendly and helped out if something was needed. The location is close to were the crowds are, great place to meet lots of new ppl and have a awesome, yet relaxing time with many beaches near by.

    미키, 9 night trip with friends, Dec 11, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Great hotel for Patong Beach

    Great location. Staff were lovely. Friendly and helpful. Pool area ideal with lots of sunbeds although they did ron out of towels one evening when we got back around 5:30 after a hot day's outing and really fancied a dip. Rooms clean and comfortable. I would suggest that they could provide more storage and ideally showers instead bath/shower. The bath was very deep and I struggled to get in and out. Overall highly recommend it. Perfect family hotel. Nearly enough all the buzz but far enough to retreat to some peace.

    7 night family trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic location to the nightlife, staff are helpful with any requests. Not my first stay here and definitely won’t be last.

    4 night trip with friends, Aug 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely staff always willing to help and the rooms were spotlessly clean

    12 night family trip, May 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lovely hotel and staff so friendly nothing to much trouble

    13 night romance trip, Apr 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel

    Outstanding Hotel. very clean and beautiful. Excellent breakfast, you can find everything you need, fresh juice every day. very polite and friendly staff. nice swimming pool. just 5 min walk to patong beach. you can find a lot of local restaurant with good prices around hotel. a lot of money exchangers around with good rates. better than Bangkok! it is near to a big shopping mall.

    5 night romance trip, Dec 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Room interior just slightly outdated but overall very good experience and friendly staff.

    12 night trip, Nov 26, 2018

    Verified Expedia guest review

See all 588 reviews