Arsma Hotel

Property class: 4
Hotel with restaurant, near Dongdamen Night Market

Choose dates to view prices

Arsma Hotel is just 4.3 mi (7 km) from the airport and offers a shuttle during limited hours. Guests can visit the fitness centre for a workout or grab a bite to eat at Arsma Cafe, which serves light fare. Free bike rentals and bike cleaning are other highlights. Fellow travellers love the helpful staff and overall property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service

Feel at home (6)

  • Free cots/infant beds
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is £56
includes taxes & fees
20 Oct - 21 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, bedside lamps, a telephone, and a small table with a glass top.

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Quadruple Room, Bathtub Only

A hotel bedroom with a large bed, bedside lamps, a desk, and a television.

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Arsma Suite

A hotel room with a large bed, a headboard, a nightstand with a lamp, and a view of the city through large windows.

Arsma Suite

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Elite Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Elite Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Double Room, Ocean View

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room, Indoor atrium view

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Superior Twin Room, Indoor atrium view

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Quadruple Room, Shower Only

A hotel room with two beds, a large window with curtains, a chair, and artwork on the walls.

Standard Quadruple Room, Shower Only

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.3 km
  • Hualien Railway Culture Park - 3 min walk - 0.3 km
  • Hualien Chenghuan Temple - 5 min walk - 0.4 km
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.5 km
  • Pine Garden - 15 min walk - 1.3 km

Getting around

  • Hualien (HUN) - 14 min drive
  • Hualien Station - 7 min drive
  • Ji'an Station - 9 min drive
  • Shoufeng Zhixue Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Kura Sushi くら寿司 藏壽司 花蓮自由店 - ‬3 min walk
  • ‪金名麺館 - ‬1 min walk
  • ‪日式鰕丼 天婦羅 揚物 烤物 天ぷら どんぶり 揚げ物 Tempura Donburi - ‬2 min walk
  • ‪浮室 - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk

About this property

Arsma Hotel

  • Arsma Hotel is just 4.3 mi (7 km) from the airport and offers a shuttle during limited hours. Guests can visit the fitness centre for a workout or grab a bite to eat at Arsma Cafe, which serves light fare. Free bike rentals and bike cleaning are other highlights. Fellow travellers love the helpful staff and overall property condition.

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Hotel size

    • 126 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle from 9:00 AM to 8:30 PM*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Playground

What to do

  • Karaoke
  • Mountain climbing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Bike cleaning
  • Bike storage

Facilities

  • Fitness centre
  • Arcade/games room
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site
  • Visual fire alarm

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arsma Cafe – This café only serves light fare. Open daily.
The Shangri-La Restaurant – This restaurant specialises in international cuisine and only serves breakfast. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately TWD 500 for adults and TWD 400 for children
  • Airport shuttle service is offered for an extra charge of TWD 300 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 7 costs TWD 300 (one-way)

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Does Arsma Hotel offer free cancellation for a full refund?

Yes, Arsma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arsma Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Arsma Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Arsma Hotel?

Yes, an airport shuttle is available from 9:00 AM to 8:30 PM. The charge is TWD 300 per vehicle one-way.

What are the check-in and check-out times at Arsma Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Arsma Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a fitness centre and an arcade.

Are there restaurants at or near Arsma Hotel?

Yes, Arsma Cafe offers international cuisine.

What's the area around Arsma Hotel like?

Arsma Hotel is in Hualien City Centre, a short 4-minute walk from Dongdamen Night Market and 4 minutes' walk from Hualien Chenghuan Temple.

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Reviews

Arsma Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was generous, delicious, and offered a wide variety of options. (29 reviews)
  • Parking is convenient and easily accessible at this property. (8 reviews)
  • The hotel offers a wonderful breakfast with local options, free afternoon tea, and delicious late-night snacks. (5 reviews)
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Popular mentions

Breakfast
Service staff
Market
Room
Food
Cities
Location

Reviews

Verified review

8/10 Very good

Convenience. Nearby night market and many shops nearby
Verified review

8/10 Very good

Very friendly
Verified review

10/10 Exceptional

Clean rooms! Includes amenities like mid-day snacks and tea. Comfortable walking distance from Dongdamen Night Market.
Verified review

8/10 Very good

Staff were great
Verified review

10/10 Exceptional

Fantastic hotel. Great spaciousand comfortable room, and the hotel had many amenities. Free parking, great staff, free snacks throughout the day and a night snack, good quality breakfast buffet with many options. Had a gym and ping pong table room, foosball table, games room with a Switch although we did not play. Also had a darts board however this was under maintainance during our stay which was disappointing. Good location a short walk from the night market and city centre. Very good hotel, especially for the price. Would stay here again.
Verified review

8/10 Very good

Centrally located property with a traditional Chinese flair. The rooms are comfortable and well sized. Staff are courteous and helpful. The amenities are good for families with smaller children. The hotel provided us with plenty of complimentary nourishment from Asian style breakfast, to afternoon tea and sweets, and even late night snack.
Verified review

8/10 Very good

Nice hotel with a 70s feel. Clean and very friendly staff.
Verified review

10/10 Exceptional

Property is walking distance to the popular night markets. They provide covered parking. Room is nice and clean. Staff very friendly.
Verified review

10/10 Exceptional

It’s a nice hotel in a very good location. The staff are super nice and helpful
Verified review

8/10 Very good

The hotel is under renovation in some areas. We had a good stay at the hotel.
Verified review

10/10 Exceptional

Very spacious hotel room. Very nice breakfast. Love it.
Verified review

10/10 Exceptional

I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Verified review

10/10 Exceptional

Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Verified review

10/10 Exceptional

The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Verified review

10/10 Exceptional

Great stay - worth it

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Verified review

8/10 Very good

Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.
Verified review

10/10 Exceptional

We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!
Verified review

10/10 Exceptional

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Verified review

10/10 Exceptional

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Verified review

8/10 Very good

Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Verified review

10/10 Exceptional

Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Verified review

10/10 Exceptional

Arsma was one of 6 hotels we booked for this trip, and so far everyone loved Arsma the most, wondering why didn't we stay with them for longer. Check in was swift, and the team was very hospitable The rooms were large and comfortable with all necessary amendments, water pressure to the shower was amazing (perfect for after a long day walking in Tarokko). Breakfast was wonderful as well with lots of local food to try, for coffee drinkers, they provide 2 kinds of coffee - brewed coffee and a pretty decent coffee machine. The supper provided comes in take away container where each room is given 2 vouchers - 1 voucher is entitled for 1 item. I'd say the supper was not for everyone tho I enjoyed it. Didn't manage to check out their other facilities so won't comment on those. All-in-all, Arsma is a great place to stay with reasonable charges. Will recommend and return to this property every time I'm at Hualien.
Verified review

6/10 Good

It was Average at best.

The staff were very nice, however, we changed rooms 3 times due to issues of Mold and Smell. The first room had broken air vents that had black mold growing inside of them, and the second room had a horrible smell. When we were changed to the second room, it was actually a downgrade into a smaller room with no view and although I alerted the staff about this they insisted it was the same size and rate. That smaller room had a horrible smell and so I went back down to complain and asked for a refund, as I was ready to go find a different accommodation. They refused to refund me and then offered me an "upgrade" on the room which was exactly the room I had originally booked but a few doors down, which had mold as well just less of it in the vents and luckily no smell. (They did not offer me that room first because they said they were fully booked... clearly not true). Regardless we accepted the 3rd room because we were not willing to fight anymore and were exhausted from driving. The breakfast was great and the service of the staff for breakfast was exceptional. The head of the restaurant who seated us showed us around and she went out of the way to give us recommendations for the cuisine as we were not familiar with all of the offerings. All in all the staff did try their best working with what they could, and we did not feel as if they had ill intentions. SO, although the hotel is listed as a 4 star, I would suggest staying elsewhere for the same price or less (many options).
Verified review

10/10 Exceptional

Good location, free afternoon tea
Verified review

10/10 Exceptional

Service could not be better. A really nice hotel, centrally located. Great room, great breakfast