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Lotte City Hotel Jeju

Photo gallery for Lotte City Hotel Jeju

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Lotte City Hotel Jeju

UNESCO Sustainable Travel Pledge

Lotte City Hotel Jeju

4.0 star property
4-star Jeju City hotel with 1 outdoor pools, connected to a shopping centre

9.0/10 Superb

1,053 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £85
Price available on 4/12/2022
Map
83, Doryeong-ro, Jeju City, Jeju, 63127

Room options

About this area

What's nearby

  • In Downtown Jeju City
  • Dragon Head Rock - 13 min drive
  • Dongmun Market - 12 min drive
  • Hallasan National Park - 20 min drive
  • Hamdeok Beach - 34 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 7 min drive
  • Free airport shuttle

Restaurants

  • 마황제 - 6 min walk
  • 88돼지 - 7 min walk
  • Olrae Guksu - 7 min walk
  • Sammu Noodle - 7 min walk
  • Rajmahal Indian restaurant - 8 min walk

About this property

Lotte City Hotel Jeju

Located only 1.5 mi (2.5 km) from the airport, Lotte City Hotel Jeju offers a free shuttle (available at scheduled times). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at C`cafe, which serves local and international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers say great things about the restaurant and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests may access the pool once a day for a maximum of 1 hour. Access to the pool is available on a first-come, first-served basis and limited to 34 guests at a time.
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 48 hours before arrival) to access the property's public areas, including the restaurant and fitness center.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle from 9:00 AM to 3:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

C`cafe – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
C`Lounge – This bar is located by the pool. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 25000 for adults and KRW 20000 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 8:30 PM

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property's rooftop outdoor pool is closed periodically due to weather conditions.
The pool is open 8:40-10 PM for guests ages 19 and older from July 1-August 30.

Also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Frequently asked questions

Does Lotte City Hotel Jeju offer free cancellation for a full refund?
Yes, Lotte City Hotel Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lotte City Hotel Jeju?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Lotte City Hotel Jeju on 4 Dec 2022 start from £85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lotte City Hotel Jeju?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lotte City Hotel Jeju?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 8:30 PM.
Are pets allowed at Lotte City Hotel Jeju?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte City Hotel Jeju?
Yes, there's free self parking.
Is an airport shuttle service offered by Lotte City Hotel Jeju?
Yes, a free airport shuttle is available from 9:00 AM to 3:30 PM at scheduled times.
What are the check-in and check-out times at Lotte City Hotel Jeju?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Lotte City Hotel Jeju?
No, this hotel doesn't have a casino, but Paradise Casino (11-min walk) is nearby.
What is there to do at Lotte City Hotel Jeju and nearby?
Lotte City Hotel Jeju has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Lotte City Hotel Jeju?
Yes, C`cafe offers local and international cuisine, ocean views and poolside dining. Nearby restaurants include 마황제 (6-min walk), 88돼지 (7-min walk) and Olrae Guksu (7-min walk).
Does Lotte City Hotel Jeju have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Lotte City Hotel Jeju like?
Lotte City Hotel Jeju is in Downtown Jeju City, a short 7-minute drive from Jeju (CJU-Jeju Intl.) and 11 minutes' walk from Paradise Casino. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

All excellent only except for breakfast (in general, should be good breakfast but just not enough for me)
Sung Woo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
We had a great stay. The hotel is in an excellent location. It is very clean. All the staff I encountered were helpful and efficient. The room was very comfortable and in good condition. I didn't eat in the hotel, but did use the vending machine on the sixth floor multiple times - it has a wide variety of drinks and snacks at reasonable prices. We enjoyed sitting outside on the 6th in the evening with our drinks. The only slight negatives are the pool and the shuttle bus times. The pool does not look like the photos. It is very clean and well-maintained, but it is an awkward shape and small. Even with a few people in there it is impossible to swim laps. It also doesn't open until 10 am. I assume this is due to hotel rooms being directly above it. The shuttle bus only runs from about 9am to 3pm. We couldn't use it. However, the airport is very close. (Coming to the hotel to took a bus. You can take bus 325 or 326). This was much faster than waiting for a taxi as the line was huge. When we left for the airport, the staff on the 1st floor ordered a taxi for us. It cost about W5,000 to the airport. Overall, it was an excellent stay and I will use this hotel again next time I visit Jeju Island. It is an excellent four star hotel and good value. (Note - The check in desk is on the 6th floor.)
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great recharging place
Juliet, 1-night family trip
Verified Expedia guest review

6/10 Good

Eviatar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
We really liked the location of this hotel. Close to the airport and other areas. It is connected to the lotte department store. The room was clean and spacious. The pool was nice and right outside our window. However, the only gripe I have is with the wifi never working.
Hilda, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Yewon, 10-night trip
Verified Expedia guest review

10/10 Exceptional

I had a snafu but it was quickly resolved and the staff was super apologetic and took care of me right away. Yes…intentionally leaving it vague, but know that they are quick to fix the issue, very professional, and fortunately there were some staff that speak English. Highly recommend this place, we went to a different hotel before and we’re glad we switched to this chain. Service is next level compared to the states :P
William, 2-night romance trip
Verified Expedia guest review

6/10 Good

Hyo Chong, 3-night trip
Verified Expedia guest review

8/10 Very good

Hui Buem, 1-night trip
Verified Hotels.com guest review