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1 room, 2 adults

Hello Lisbon Castelo Apartments

4-star4 stars
Great for familiesThis property has good facilities for families.
Rua de São Tomé, 26, Lisbon, 1100-562, Portugal

Upmarket apartment with kitchenette, near Castle of Sao Jorge
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Location
Great location
Cleanliness
Could use a good cleaning
Service
Service could be improved
Room
Room is all right

Hello Lisbon Castelo Apartments

from £52
  • Family Studio
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Studio, Ground Floor
  • Family Penthouse (Apartment)

What’s around Hello Lisbon Castelo Apartments

Top spots nearby

Recommended by this property

  • Castle of Sao Jorge (3-minute walk)
  • Lisbon Cathedral (Se) (5-minute walk)
  • Feira da Ladra Flea Market (5-minute walk)
  • Rossio Square (8-minute walk)
  • Santa Justa Elevator (8-minute walk)
  • Commerce Square (8-minute walk)
  • Gulbenkian Museum (32-minute walk)
  • Lisbon Oceanarium (4 mi / 6.5 km)
  • Jeronimos Monastery (4.2 mi / 6.8 km)
  • Belem Tower (4.8 mi / 7.8 km)

Getting around

  • Lisbon (LIS-Humberto Delgado) 19-min drive
  • Cascais (CAT) 17-min drive
  • Lisbon Santa Apolonia Station 9-min walk
  • Lisbon Rossio Station 15-min walk
  • Lisbon Cais do Sodre Station 21-min walk
  • Martim Moniz Station 8-min walk
  • Santa Apolonia Station 11-min walk
  • Terreiro do Paco Station 11-min walk
  • Airport pick-up service

At a glance

Key facts

Size

  • 23 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests will receive a keypad code. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Portuguese, Spanish.

At the property

Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Garden
  • Terrace
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water
More
  • In-room safe

Hello Lisbon Castelo Apartments’s small print

Also known as

  • Hello Lisbon Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments Apartment Lisbon
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments Apartment Lisbon
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment Lisbon
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo s Lisbon
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Apartment

Policies

Hotel Registry Number: 3751/AL, 3758/AL, 3760/AL, 3764/AL, 3416/AL, 3421/AL, 3423/AL, 3400/AL, 3407/AL, 3409/AL, 3410/AL, 3208/AL, 3234/AL, 3429/AL, 3438/AL, 3439/AL, 3588/AL, 3597/AL, 3599/AL, 3609/AL, 3614/AL.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property is licensed under an applicable law.Property Registration Number No Registration ID

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Cots/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 367 reviews

Very good 8.0
Nice Apartment but no driving
Checking in is not so friendly as it is through a machine. The screen on machine shows what you key in and others around can see so no confidentiality. Payment by card with pin number required should be stated on Appartment website as not everyone uses pin code for credit card. If you want to stay here, driving is a bad option. Although it stated parking on site, no other info is shown. I parked for less than 41hours and paid 69.10€. This is exorbitant. I wouldnt have chosen this place if info is on website. Apart from these, the area is near to the castle, Cathedral and eateries. Apartment is comfortable and has free self serve laundry service.
Eve, gb2 night family trip
Very good 8.0
Great location, needs a good clean!
We usually stay in hotels but opted for an apartment on this holiday. We arrived just after 3pm, the self check-in machine had unfortunately crashed so I had to phone the helpline to be given the access code to the apartment. A ground floor apartment with door straight onto the street. wasn't too much of a problem except when when wet, there's no shelter whilst entering the electronic door code (There are no keys). The apartment was spacious with a comfortable double bed, kitchen (couldn't get the lights to work), dining table, sofa bed (which looked in really poor condition with the coating coming off). The bathroom was fine with a good shower. although a little mouldy around the shower door. The apartment has a concrete floor which is sealed. There needs to be a door mat to wipe your feet on as you walk straight from the street into the apartment. I spilled some water on the floor, when I wiped it up the cloth was very dirty so the floor needs a heavy clean! I would stay again, the price was good for an excellent location. The tram stop is metres from the apartment, only 5 mins into the city, plenty of restaurants and bars around and easy to walk if you don't mind hills..
Gary, gb7 night romance trip
Very good 8.0
Hilly Lisbon!
The only negative I can highlight is the check in procedure was time-consuming and via a computer system which was not very user friendly. There was a long queue to check in and nobody to assist. Otherwise the apartment was fine, quiet, clean and tidy, a bedroom with en-suite and foldaway bed in the kitchenette and a cot was provided for our baby, and free bottles of water in the room. The staff which were present were friendly. Location was quiet although was a 10 minute walk from the train station up several stairs and cobblestones, not ideal with a pram and suitcases! Lisbon is a lovely city, all the hills and stairs certainly kept us fit.
G, gb2 night family trip
Very good 8.0
Easy to find and very accessible.
Saul, gb1 night family trip
Exceptional 10.0
slight problem with automatic check-in. (reservation number not on phone text) and automatic scanning of details from passports did not work
Florence, gbFamily trip

Hello Lisbon Castelo Apartments

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