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My Story Hotel Ouro

3-star3 stars
Rua Áurea 100Lisbon1100-063Portugal, 0203 684 4828Great location! See map

3-star hotel with restaurant, near Santa Justa Elevator
  • Free WiFi
Fantastic service
Great location
Delicious food
Tasty breakfast
232See all 232 reviews
From 1,033 reviewsTripAdvisor Traveller Rating

My Story Hotel Ouro

Hotel Info: 0203 684 4828

from £81
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


My Story Hotel Ouro – This restaurant specialises in Portuguese cuisine and serves lunch and dinner.

My Story Hotel Ouro’s small print

Also known as

  • My Story Hotel Ouro Lisbon
  • My Story Hotel Ouro
  • My Story Ouro Lisbon
  • My Story Ouro
  • My Story Ouro Lisbon

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around My Story Hotel Ouro


  • In Baixa
  • Castle of Sao Jorge (17-minute walk)
  • Santa Justa Elevator (4-minute walk)
  • Rossio Square (5-minute walk)
  • Lisbon Cathedral (8-minute walk)
  • Rua Augusta Arch (3-minute walk)
  • King Jose I Statue (3-minute walk)
  • Lisbon City Hall (3-minute walk)

Getting around

  • Lisbon (LIS-Humberto Delgado) 21-min drive
  • Cascais (CAT) 25-min drive
  • Lisbon Rossio Station 7-min walk
  • Lisbon Cais do Sodre Station 11-min walk
  • Lisbon Santa Apolonia Station 21-min walk
  • Baixa-Chiado Station 2-min walk
  • Rossio Metro Station 6-min walk
  • Terreiro do Paco Station 9-min walk
  • On-site parking not available

Recent reviews

Fabulous 8.8 From 232 reviews

My Story Hotel Ouro
'MY STORY' will make you happy in Lisbon...but...
'MY STORY' OURO will make you happy in Lisbon…but… This is a perfect little 'home' in the heart of Lisbon. The location of the hotel is fantastic. All public transport and the river are under five minutes walk and you even have a view of the river from your balcony if your room is on the main road and at upper floors. Most of the reviews say that the rooms are small - yes, they are…But the perfect design makes you forget about the size, especially if you are travelling alone. The room and the comfortable bathroom with high quality towels were extra clean, the bed was very comfortable. The windows had double glazing and the shutters didn't allow the slightest noise from outside. The reception staff was very friendly and helpful, taking care of you as if you're a member of family. The restaurant merits a visit at least for the special whole octopus with cabbage. The only bad surprise was the over- priced taxi to the airport. Many websites and guide books on Lisbon say that the journey is around 10 Euros and I had paid this amount the day I arrived. The night before my departure I asked the reception to reserve a taxi and at the airport, I was asked to pay 18 Euros…. Almost double the usual price. The driver said it was because this was a private taxi company for the clients' comfort! But the reception hadn' t asked my consent for ordering a private and much more expensive taxi! So, be aware...
selda, gb7 night trip
My Story Hotel Ouro
Great location.
Great location, very close to the metro station and local sights, helpful and friendly Reception team, fantastic food and service, every member of staff we came in contact with was helpful and friendly. We plan to return next year and stay at this hotel as we found everything excellent.
Michele, gb3 night trip
My Story Hotel Ouro
Great location. Very friendly staff. Room (at rear of hotel) very clean and comfortable, and quiet.
David, gb3 night romance trip
My Story Hotel Ouro
Very Good8.0
Great location and exceptionally helpful charming staff
linda, gb3 night romance trip
My Story Hotel Ouro
Perfect Weekend
This boutique hotel is in a great location, clean, comfortable with a lovely buffet breakfast. Staff could not have been friendlier and all spoke good English. Would definitely recommend and we will stay here again if/when we return.
Margaret, gb3 night romance trip

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My Story Hotel Ouro

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