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The Haven All Suite Resort, Ipoh

Photo gallery for The Haven All Suite Resort, Ipoh

Front of property – evening/night
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Outdoor spa tub
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of The Haven All Suite Resort, Ipoh

The Haven All Suite Resort, Ipoh

5.0 star property
Luxury hotel in Ipoh with outdoor pool and restaurant

8.6/10 Fabulous

460 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £136
Price available on 1/1/2023
Map
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Spa services
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Microwave
  • Separate dining area
  • Television

Room options

About this area

What's nearby

  • Ipoh Parade - 17 min drive
  • Aeon Station 18 - 29 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive
  • Ipoh Railway Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • The Pomelo - 17 min walk
  • Foods Project Cafe - 4 min drive
  • Citrus Wine & Dine - 7 min drive
  • Thai Mookata Steamboat - 7 min drive
  • BFB restaurant - 7 min drive

About this property

The Haven All Suite Resort, Ipoh

The Haven All Suite Resort, Ipoh offers an airport shuttle (available on request) for MYR 100 per vehicle one-way. Guests can indulge in body wraps and enjoy international cuisine at The Cuisines, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include fridges and microwaves. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - midnight
  • The check-in location differs from the property location; to check in, go to Tower Banyan Lobby
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 9 AM to 6 PM*
  • Train station pickup*

Off-site

  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Playground

What to do

  • Racquetball/squash
  • Access to nearby outdoor pool

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps and body scrubs. The spa is open daily.

Dining

The Cuisines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 500.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of MYR 58 for adults and MYR 48 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (one-way. Maximum occupancy 6)
  • Train station pick-up service is offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 128.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

Also known as

The Haven Suite Resort, Ipoh
Haven Ipoh
The Haven All Suite Resort, Ipoh Ipoh
The Haven All Suite Resort, Ipoh Hotel
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
The Haven Resort Hotel Ipoh All Suites
The Haven All Suite Resort, Ipoh Hotel Ipoh

Frequently asked questions

Does The Haven All Suite Resort, Ipoh offer free cancellation for a full refund?
Yes, The Haven All Suite Resort, Ipoh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Haven All Suite Resort, Ipoh?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at The Haven All Suite Resort, Ipoh on 1 Jan 2023 start from £136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Haven All Suite Resort, Ipoh?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Haven All Suite Resort, Ipoh?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Haven All Suite Resort, Ipoh?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Haven All Suite Resort, Ipoh?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by The Haven All Suite Resort, Ipoh?
Yes, an airport shuttle is available from 9 AM to 6 PM on request. The charge is MYR 100 per vehicle one-way.
What are the check-in and check-out times at The Haven All Suite Resort, Ipoh?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Haven All Suite Resort, Ipoh and nearby?
On-site recreation at The Haven All Suite Resort, Ipoh includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a sauna. The Haven All Suite Resort, Ipoh also has a steam room and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near The Haven All Suite Resort, Ipoh?
Yes, The Cuisines offers international cuisine. Nearby restaurants include Citrus Wine & Dine (3.7 mi), Thai Mookata Steamboat (3.7 mi) and BFB restaurant (3.7 mi).
Does The Haven All Suite Resort, Ipoh have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Significant drop in standard
I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Eco Friendly
Beautiful surrounding scenery . Cafe service staff were attentive and helpful. However, the front office check in staff mixed up our reservation . Studio suite single bedroom in Block B is not as cosy as Block A 3 bedrooms suite.
Jenny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was superb. The view is just Wow. The pool is amazing. Ipoh was supposed to just be a stop between 2 other places, but we ended up loving it much more than the 2 others (Penang and Cameron Highlands). I would have stayed longer here.
Sandra, 1-night family trip
Verified Expedia guest review

2/10 Poor

This property does not qualify as 4 star property!
May Wan, 1-night family trip
Verified Expedia guest review

2/10 Poor

Sook Lain, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family gathering at the Ipoh Haven's place
Enjoyed the stay, the staff was very helpfull and environwment and facility were great. The restaurant food good and restaurant manager friendly and superb in providing services.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great and friendly staff
Friendly reception, great stay, SOP is observed very well.
 Nice view
Swee Keat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Must try it out
Excellent family place to chill and enjoy the environment. Very convenient
pallraj, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious and scenic
Very spacious apartment, scenic view, overall very good
Joan, 1-night trip with friends
Verified Hotels.com guest review