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Sofitel Dubai The Palm Luxury Apartments

Luxury apartment with kitchen, near Aquaventure

  • Free WiFi and free parking
From
£163

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Bar
  • Bar
  • Beach
  • Outdoor Pool
  • Bar
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East Crescent road, Dubai, 55558, United Arab Emirates
9.0.Superb.
  • Fantastic!

    Dec 4, 2020

  • Excellent hotel with great facilities for families. Stayed in the apartments which were…

    Dec 1, 2020

See all 166 reviews

Official standards

This property advises that it adheres to Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available

Guests rated location

Safe
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen

Property highlights

Main amenities

  • 182 apartments
  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and beach bar
  • Full-service spa

Feel at home

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Kitchen

What’s around

  • In Palm Jumeirah
  • Aquaventure - 23-minute walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km
  • The Walk - 8.9 mi / 14.4 km
  • Jumeirah Beach - 9 mi / 14.5 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Apartment, 1 Bedroom, Kitchen, Sea View
  • Family Apartment, 2 Bedrooms, Kitchen, Sea View
  • Family Apartment, 1 Bedroom, Kitchen
  • Family Apartment, 2 Bedrooms, Kitchen

Location

East Crescent road, Dubai, 55558, United Arab Emirates
  • In Palm Jumeirah
  • Aquaventure - 23-minute walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km

What’s around

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23-minute walk
  • Dubai Marina Mall - 8.8 mi / 14.2 km
  • The Walk - 8.9 mi / 14.4 km
  • Jumeirah Beach - 9 mi / 14.5 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km
  • Skydive Dubai - 8.9 mi / 14.4 km
  • Dubai College - 7.3 mi / 11.7 km
  • American University of Dubai (AUD) - 8.1 mi / 13 km
  • Jebel Ali Race Course - 9 mi / 14.5 km
  • Burj Al Arab - 9.7 mi / 15.6 km

Getting around

  • Dubai (DXB-Dubai Intl.) 40-min drive
  • Dubai (DWC-Al Maktoum Intl.) 48-min drive
  • Sharjah (SHJ-Sharjah Intl.) 58-min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Size

  • 182 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
*See small print for additional details or extra charges

The manager

Speaks: Arabic, Chinese, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 6
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site
  • Skydiving nearby
  • Marina on site
  • Beach sunloungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Waterslide
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 3
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 44-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So Spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

The World Eatery – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Manava – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Moana Seafood Restaurant – This seafood restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Maui Beach Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site

Nearby

  • Skydiving nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Sofitel Dubai Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments
  • Sofitel Palm Luxury
  • Sofitel Dubai The Palm Luxury Apartments Dubai
  • Sofitel Dubai The Palm Luxury Apartments Apartment
  • Sofitel Dubai The Palm Luxury Apartments Apartment Dubai
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Palm Luxury Apartments
  • Sofitel Dubai The Palm Luxury Apartments Dubai
  • Sofitel Dubai The Palm Luxury Apartments Apartment
  • Sofitel Dubai The Palm Luxury Apartments Apartment Dubai
  • Sofitel Luxury Apartments
  • Sofitel Dubai Palm Luxury Apartments Apartment

Optional extras

Buffet breakfast is offered for an extra charge of AED 155.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 10 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1000 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sofitel Dubai The Palm Luxury Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 6 outdoor pools, an indoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there are 7 on-site restaurants, featuring beachfront dining and Italian cuisine. Nearby restaurants include Saffron (2.6 mi), Kaleidoscope (2.7 mi) and Ossiano (2.7 mi).
  • Yes, an airport shuttle is available. The charge is AED 350 per vehicle one way.
  • Have fun with on-site activities such as kayaking, waterskiing and windsurfing and improve your game at the on-site tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Sofitel Dubai The Palm Luxury Apartments also has a private beach and a water slide, as well as a steam room and spa services.
9.0.Superb.
  • 10.0.Exceptional

    Excllent

    I stayed in Sofitel agadir a few years ago it was excellent so thought I’ll try out Dubai and it was amazing thanks

    Shamila, 1 night family trip, Nov 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel, great service

    Beautiful hotel! Staff couldn’t have been more helpful. Breakfast was great with a big selection in the World Eatery. The room was amazing, everything quality and classy. Gym was also very good and the spa was also excellent. The food is pretty expensive at the hotel so generally better to head into Dubai for dinners if you don’t want to spend too much.

    7 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really friendly staff, great facilities and very accommodating especially as I was travelling with my 4month old baby. Very very child friendly.

    HarrySingh, 6 night family trip, Dec 3, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great amenities, despite having a lot of rooms never crowded, spacious beach, beautiful views, nice restaurants. Really nice staff and loved the room upgrade on arrival

    4 night family trip, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and staff would highly recommend this hotel

    4 night family trip, Sep 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We like everything about the sofital it was a great holiday very friendly people and a great hotel we hope to go back in September

    6 night romance trip, May 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Setting, Space, Style and Service. A really relaxing and serene environment for a break.

    6 night family trip, Mar 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice place to stay, all staff couldn't do enough for you. Highly recommended . One small issue not with the hotel, it was with the description on the Expedia confirmation, which noted that a free airport shuttle was available on request, the hotel in fact do not offer this service.

    2 night family trip, Feb 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Worst check in ever

    I had the worst check-in in my life! And it’s after 50+ countries and hundreds of hotels! We arrived early (around 10 am) after a long haul flight with the baby so were quite tired, the lady at reception wasn’t friendly at all and started trying to sell all possible and impossible options even we asked her to do this later, as were were tired and the baby was unsettled, she just said “no, we must do it and discuss everyone now” and continued, eventually we bought some food vouchers, but the whole process of “the sale of the year” took more than an hour, which is unbelievable. And after that she said that there were no rooms available for early check in and we had to wait. Fine. We told her we were happy to pay but she said no and left. After we checked in at 3 pm I asked the guy who came with the baby bed of the hotel is really so full and there were no any more rooms like that, he said no, there are quite a few empty rooms for a while already.., so it’s just the lady wanting us to “suffer” a little more... We are often visitors to Dubai and although the hotel itself is quite good and the gardens are very nice I doubt we’ll stay here again.

    Polina, 8 night family trip, Dec 8, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Best hotel in jumeira

    Fantastic hotel with respectful staff..well trained staff

    Motunrayo, 2 night family trip, Nov 23, 2018

    Verified Hotels.com guest review

See all 166 reviews