The hotel is stunning but sadly lacking a personal touch! The staff wasn’t very accommodating and did nothing special for my friends birthday, when asked if they could provide anything a little more special, it was a very blunt no response. I wasn’t asking for something free just something to make my friends birthday a little more special. Also I have to say I think it’s a little cheap when you’re staying at the hotel you have to pay £20 for access to the pool. Overall it’s a lovely hotel but sadly lacking with the personal caring touch. I don’t think I would return or recommend.