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NUMO Ierapetra Beach Resort

Photo gallery for NUMO Ierapetra Beach Resort

Minibar, in-room safe, iron/ironing board, free WiFi
2 outdoor pools, open 10:00 AM to 6:30 PM, free pool cabanas
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
On the beach, black sand, free beach cabanas, sun-loungers

Overview of NUMO Ierapetra Beach Resort

NUMO Ierapetra Beach Resort

5.0 star property
Ierapetra beachfront hotel with spa, beach bar
8.4 out of 10 Very good
8.4/10 Very good

19 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Ierapatra, Ierapetra, Crete Island, 72200
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
For families
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • On the beach
  • Voulisma Beach - 25 min drive

Getting around

  • Sitia (JSH) - 70 min drive
  • Heraklion (HER-Nikos Kazantzakis) - 81 min drive

Restaurants

  • Casablanca - 6 min drive
  • Elephant - 6 min drive
  • Waikiki Beach Bar - 6 min drive
  • Μιχελαρος Cafe - 5 min drive
  • Κρητικά Εδέσματα - 6 min drive
Map

About this property

NUMO Ierapetra Beach Resort

At NUMO Ierapetra Beach Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll have access to on-site scuba-diving and snorkelling. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Tamarisk Restaurant, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a beach bar, a 24-hour fitness centre and a fitness centre.

Languages

English, French, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Concerts/live shows
  • Shopping
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notifications

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Etherea Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Tamarisk Restaurant – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Menoa Cretan Cuisine – Overlooking the garden, this theme restaurant specialises in local cuisine and only serves dinner. Open selected days.
The Modern Bar – On-site lobby lounge. Open daily.
Mare-Mare – On-site cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:30 PM
  • The seasonal pool is open from April to October
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Blue Star Resort
Dessole Blue Star
Dessole Blue Star Ierapetra
Dessole Blue Star Resort
Dessole Blue Star Resort Ierapetra
Dessole Blue Star Resort Ierapetra, Crete
Dessole Blue Star Resort All Inclusive Ierapetra
Dessole Blue Star Resort All Inclusive
Dessole Blue Star All Inclusive Ierapetra
Dessole Blue Star All Inclusive
ssole Blue Star All Inclusive
Numo Ierapetra Beach Ierapetra
Blue Star Resort – All Inclusive
NUMO Ierapetra Beach Resort Hotel
NUMO Ierapetra Beach Resort Ierapetra
Dessole Blue Star Resort – All Inclusive
NUMO Ierapetra Beach Resort Hotel Ierapetra

Frequently asked questions

Does NUMO Ierapetra Beach Resort offer free cancellation for a full refund?
Yes, NUMO Ierapetra Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NUMO Ierapetra Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NUMO Ierapetra Beach Resort?
Yes, there are 2 outdoor pools. Guests have pool access from 10:00 AM to 6:30 PM.
Are pets allowed at NUMO Ierapetra Beach Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at NUMO Ierapetra Beach Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at NUMO Ierapetra Beach Resort?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at NUMO Ierapetra Beach Resort and nearby?
Have fun with on-site activities such as snorkelling, beach yoga and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. NUMO Ierapetra Beach Resort also has a seasonal outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near NUMO Ierapetra Beach Resort?
Yes, there are 2 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and garden views.
What's the area around NUMO Ierapetra Beach Resort like?
NUMO Ierapetra Beach Resort is located on the waterfront. Popular attractions include Koutsounari Long Beach, which is 3 minutes away by car.

Reviews

8.4

Very good

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Good hotel could be great…
Good hotel, could be great but service lets it down. From waiting to be seated to being served…getting restaurant staff attention was very frustrating. Staff literally avoid eye contact or defer to someone else when you do make contact & then you are waiting again! We found it really strange as it was the majority of staff (with a couple of exceptions.. Manos always reliable & pleasant). It is shame as it is a nice hotel, with good amenities and lovely setting but I wouldn’t return due to the poor service. At this standard of hotel it should be exceptional!
Gillian, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the resort and especially the incredible staff! We cannot wait to go back soon!
Ghazal, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic staff, great service in all areas of the hotel. Wonderful breakfast options. Could make more of the beach and pool facilities, which have great location but spoiled by assuming guests need music and a DJ from midday to create 'ambience'. In the evening only would be better,
Arnie, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Luxury stay.
Fabulous new hotel in southern Crete. Lovely beach. We will definatly go back again. The grounds and sunloungers were lovely and luxurious and our room was very comfortable. The only down side was the resturant for dinner, we didnt really like the chioces.
Edwin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Firstly I want to say that we love to travel but very seldom leave reviews. We aren’t tremendously fussy but we spent 10 days here and felt we must share our experience. The 1st thing to note is that the two swimming pools are freezing, almost no one used them the whole time we were there. The med (which was by no means warm) felt like a hot tub by comparison. The 2nd is that the rooms are already falling apart. Ours had plaster spread across the ceiling and above the toilet from a bodge fix as well as a dressing gown hanger that was falling off the wall with screws protruding out. Additionally the door didn’t close properly and during the windy nights kept us up for hours until we figured out that we could stuff tissue paper between the gap to stop the constant thudding. There is no casting on the TV and the screen mirroring did not function on iPhone (12) and there was no access to Netflix or any other streaming platform. The cost of the food and drink was also extremely high. 4 euros for a bottle of water is criminal in 28 C heat and the price of an aperol spritz went from 8 euros to 10 midway through our stay. When we asked why, the waiters said they did not know and that they thought it was odd also. The food was also strangely inconsistent. Identical meals were twice unrecognisable the second time we ordered them (the sepia dish especially), again when we politely asked why no explanation was given. Lastly they were fixing the drains near our room, it stank.
andrew, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hardeep, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing suites, wonderful location on the beach, extremely friendly and helpful staff! The hotel is just open and maybe still working some things out but if something is wrong they will make it right 10x over and make sure you’re happy! Highly recommend, would stay here again!
Tim, 5-night romance trip
Verified Expedia guest review

6/10 Good

The location is nice and the the hotel is new, with a beautiful design and a lot of potential, but it definitely needs improvements. The facility and the personnel are not completely organized and prepared to manage a partially or fully booked resort. The parking inside the resort is limited to a small number of cars and most of the days is full. Customers that don’t find a spot inside need to park outside the property, which is quite disappointing. The management is aware of the parking issue and they keep apologizing about it, but they should have thought about it when they developed the resort! Similarly to the parking issue, the beach has the same problem. The resort has direct access to the beach, but there are not enough umbrellas/beds matching with the number of customers in the facility. Sometimes beds are all taken and you can’t stay at the beach and need to move to the pool.The pool by the beach is usually full of people too, so you may not be able to find a spot there either. The breakfast is the other dark side of the resort, they serve it from 7:30 to 10:30, but if you arrive at 9:00, several food options are gone already and they don’t replace them. People going to breakfast at 10:00, are left with leftovers and way less options than early birds. In a resort of this category, all customers should have all the food options available during the entire time breakfast is served.
Manuela, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding experience
One of the best hotels I have stayed so far in Greece. Modern, stylish rooms and the services were outstanding! The free bottle of wine and Greek traditional sweets were the cherry on top. Great experience, I will deffo visit again.
Eneas, 1-night trip
Verified Hotels.com guest review