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New Westcliff Hotel

Overview of New Westcliff Hotel

New Westcliff Hotel

3-star property
Victorian hotel in Bournemouth City Centre with indoor pool and restaurant

6.8/10 Good

413 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
Map
27-29 Chine Crescent, Bournemouth, England, BH2 5LB

Room options

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth Beach - 4 min drive
  • Bournemouth International Centre - 4 min drive
  • Poole Harbour - 19 min drive
  • New Forest National Park - 25 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
  • Southampton (SOU) - 42 min drive
  • Bournemouth Station - 4 min drive
  • Branksome Station - 7 min drive
  • Pokesdown for Boscombe Station - 7 min drive

Restaurants

  • The Goat and Tricycle - 3 min walk
  • Sorriso - 4 min walk
  • Steam Vintage Tea Rooms - 4 min walk
  • Olive Cafe - 5 min walk
  • Smokin' Aces - 5 min walk

About this property

New Westcliff Hotel

Located near a train station, New Westcliff Hotel is a great choice for a stay in Bournemouth. Guests can take a dip in the indoor pool or grab a bite to eat at Breakfast Buffet, which serves breakfast. Other highlights at this Victorian hotel include a bar/lounge, a hot tub and a sauna. Fellow travellers like the pool and helpful staff.

Languages

English, French, Hungarian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (GBP 10 per day)
  • On-site extended parking (GBP 10 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Hungarian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Housekeeping (on request)
  • Energy-saving features in guest rooms

Special features

Dining

Breakfast Buffet – This buffet restaurant only serves breakfast. Reservations are required.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 8.50 for adults and GBP 8.50 for children (approximately)

Renovations and closures

This property is closed from 7 December 2022 to 1 June 2023 (dates subject to change).

Parking

  • Self-parking costs GBP 10 per day
  • Extended parking costs GBP 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

New Westcliff
New Westcliff Bournemouth
New Westcliff Hotel
New Westcliff Hotel Bournemouth
Bournemouth Hotel New Westcliff
Bournemouth Hotel Westcliff
Hotel New Westcliff
New Westcliff Hotel Hotel
New Westcliff Hotel Bournemouth
New Westcliff Hotel Hotel Bournemouth

Frequently asked questions

Is New Westcliff Hotel currently open?
This property is closed from 7 December 2022 to 1 June 2023 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at New Westcliff Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at New Westcliff Hotel?
Yes, there's an indoor pool.
Are pets allowed at New Westcliff Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at New Westcliff Hotel?
Yes. Self-parking costs GBP 10 per day. Extended parking costs GBP 10 per day.
What are the check-in and check-out times at New Westcliff Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at New Westcliff Hotel?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min walk) is nearby.
What is there to do at New Westcliff Hotel and nearby?
New Westcliff Hotel has an indoor pool and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near New Westcliff Hotel?
Yes, there's an on-site restaurant, Breakfast Buffet. Nearby restaurants include The Goat and Tricycle (3-min walk), Sorriso (4-min walk) and Steam Vintage Tea Rooms (4-min walk).
What's the area around New Westcliff Hotel like?
New Westcliff Hotel is a short 11-minute walk from Bournemouth Beach and 11 minutes' walk from Bournemouth International Centre. Travellers say that the hotel is in a great location.

Reviews

6.8

Good

7.2/10

Cleanliness

7.5/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

8/10 Very good

Christine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

3 night stay
The reception was ok. Cleanliness ok Bed comfort Zero Bathroom Area Zero General atmosphere Zero. Only food available a Breakfast box by the door. Left after one night and had to pay to stay in another hotel Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe. Cost me an additional £500. Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food. Only worth £40 per night if you did not want to eat and sleep. Would not recommend it to Anyone
Clive, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice Hotel, good location
Outside appearance
Matthew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Shahnam, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good overall
Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong. We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food. The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madalin, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Mohammad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I think it should be cheaper as they don’t do anything for you no cleaning ect
Leigh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great Staff
At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Dahlia, 1-night trip
Verified Hotels.com guest review