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All properties in Swakopmund, Namibia
1 room, 2 adults

The Secret Garden Guesthouse

3-star3 stars
36 Bismarck Street, P.O.Box 2609, Swakopmund, Namibia

Swakopmund guesthouse in city centre
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Breakfast
Tasty breakfast
Amenities
Great amenities
Food
Delicious food

The Secret Garden Guesthouse

from £51
  • Comfort Twin Room
  • Standard Room
  • Family Room
  • Comfort Double Room
  • Comfort Room
  • Room

What’s around The Secret Garden Guesthouse

Landmarks

  • Heart of Swakopmund
  • Alte Kaserne (1-minute walk)
  • Hohenzollernhaus (3-minute walk)
  • National Marine Aquarium (7-minute walk)
  • Swakopmund Museum (8-minute walk)
  • Marine Memorial (8-minute walk)
  • Swakopmund Beach (9-minute walk)
  • Old Country Court (10-minute walk)

Getting around

  • Walvis Bay (WVB) 36-min drive

At a glance

Key facts

Size

  • 11 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed

  • Restrictions apply *

Transport

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Working away
  • Business centre
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Individually furnished
Freshen up
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Secret Garden – This bistro specialises in pizza. Guests can enjoy al fresco dining (weather permitting).

The Secret Garden Guesthouse’s small print

Also known as

  • Secret Garden House Swakopmund
  • The Secret Garden Guesthouse Guesthouse Swakopmund
  • The Secret Garden
  • The Secret Garden Guesthouse Guesthouse
  • The Secret Garden Guesthouse Swakopmund
  • The Secret Garden Guesthouse Guesthouse Swakopmund
  • Secret Garden Swakopmund
  • Secret Garden Guesthouse House Swakopmund
  • Secret Garden Guesthouse House
  • Secret Garden Guesthouse Swakopmund
  • Secret Garden Guesthouse
  • The Secret Garden
  • The Secret Garden Guesthouse Guesthouse
  • The Secret Garden Guesthouse Swakopmund

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 20 reviews

Good 6.0
Clean & Pretty in Good Location, Intrusive Manager
The guest house is very pretty, well maintained and clean in very easy walking distance to everywhere you would need in Swakopmund. Safe parking is also included. The breakfast is good and fresh (7:30am until 9am) but there is no option of requesting anything that isn't out on offer. You eat what is there (breads, jams, fruit and a hot offering of french toast / eggs or similar) Our experience however was negatively impacted by the overbearing management team. We were made to feel quite uncomfortable at times (a nasty comment was made at check in for being from the UK) and when using the wifi in the lounge for 10 minutes, told that we were 'sad' for staying in on the internet all day. One morning we decided to skip breakfast and sleep in a little later, the owner banged on the door at 9:10 to ask where we were?? It felt a little intrusive. More worryingly, we were disturbed by the way management spoke to their staff and how the staff moved when they were close by. The staff were helpful, kind and pleasant - but we felt they were very undermined by the management. It is a shame that their behaviour made us feel this way, the guest house itself is very pleasing and clean so our experience should have been a positive one. As it was, they made us feel quite unwelcome and we actively wanted to leave by the end of our 3 night stay.
Abby, gbOther trip
Very good 8.0
Pleasant; close to the beach
I've stayed here several times, and room 4 was a bit disappointing. The water pressure in the sink was very low, and not great in the shower; the mattresses a bit saggy; the wifi didn't work day one (but was fixed and blazing fast by day two); and there was no kind of table to hold the laptop and books while I worked, so I worked from the bed. In the past they've offered eggs cooked to order at breakfast; this time it was just take a boiled egg (5 or 7 minutes!) from the buffet. I also have concerns that the black staff here seem much more cowed -- i.e., afraid of guests (all white whenever I've been here) and the white owners -- than I observe other places in town. I don't see or know enough to make a judgement, but enough to feel a bit uncomfortable.
usOther trip
Good 6.0
Mixed reviews
The hotel accommodations were quite lovely. The room was spacious and clean, but the staff were sincerely very difficult. Any question asked was not answered, owner hung up the phone on me when I tried to confirm the reservation, and we were yelled at for leaving our light on one day. This made the stay less pleasant. Other guests echoed these sentiments and we were able to laugh about it. I hesitate to recommend due to the staff/ownership, but it was good value for money and comfortable.
usOther trip
Exceptional 10.0
Superb Artisan Accommodation Close to Everything
Strategically located close to both downtown with its historical and architectural landmarks and to the beach, Secret garden Guesthouse is truly a home away from home, with impeccable service and cleanliness and state of the art stylish decoration.
Victor, gbOther trip
Very good 8.0
Great little hotel in the city
We loved our stay here, calm atmosphere, great walkable location, superb staff, and great recommendations from the owners. A little nosey though, and staff asked we not mention to owners when we tipped the staff - a little concerning given the staff were excellent.
Jan, caOther trip

The Secret Garden Guesthouse

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