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Shangri La Hotel At The Shard London

Riverfront hotel with indoor pool, near Borough Market

  • Free WiFi
From
£413

Property renovations and closures

  • This property is closed from December 16 2020 to May 16 2021 (dates subject to change).

Image gallery

  • Shangri La Hotel At The Shard London
  • Shangri La Hotel At The Shard London
  • Indoor Pool
  • Indoor Pool
  • Shangri La Hotel At The Shard London
Shangri La Hotel At The Shard London. Image 1 of 130.
1 / 130Shangri La Hotel At The Shard London
9.4.Exceptional.
  • Absolutely stunning views ! Service top draw !

    Dec 14, 2020

  • Room excellent - a private viewing platform over the London skyline for the night. Room…

    Nov 1, 2020

See all 586 reviews

Official standards

This property advises that it adheres to Shangri-La Cares (Shangri-La) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 202 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre

What’s around

  • In London City Centre
  • Borough Market - 4-min walk
  • London Bridge - 6-min walk
  • Tate Modern - 15-min walk
  • Tower of London - 16-min walk
  • St. Paul's Cathedral - 21-min walk
This property is closed from 16 December 2020 to 16 May 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, City View
  • Iconic City View Room - 1 King
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Single Beds, City View
  • Premier Shard Room King
  • Superior Shard Room - 1 King
  • Premier Shard Suite
  • Iconic Shard Suite
  • Suite (Southwark)
  • Suite (Westminster)
  • Suite (London)
  • Suite (Shangri-La)
  • Deluxe Room, 2 Single Beds, City View
  • Premier Room, 2 Single Beds (Shard)
  • Superior Room, 2 Single Beds (Shard)
  • Room, 2 Single Beds, City View (Iconic)

Location

  • In London City Centre
  • Borough Market - 4-min walk
  • London Bridge - 6-min walk

What’s around

Landmarks

  • In London City Centre
  • Borough Market - 4-min walk
  • London Bridge - 6-min walk
  • Tate Modern - 15-min walk
  • Tower of London - 16-min walk
  • St. Paul's Cathedral - 21-min walk
  • London Dungeon - 32-min walk
  • Big Ben - 36-min walk
  • HMS Belfast - 7-min walk
  • Globe Theatre - 11-min walk
  • O2 Arena - 7.7 mi / 12.4 km

Getting around

  • Heathrow Airport (LHR) 57-min drive
  • London (LCY-London City) 31-min drive
  • Gatwick Airport (LGW) 85-min drive
  • London (LTN-Luton) 50-min drive
  • London (STN-Stansted) 46-min drive
  • London Bridge Station 1-min walk
  • London Cannon Street Station 13-min walk
  • London Fenchurch Street Station 18-min walk
  • London Bridge Underground Station 2-min walk
  • Borough Underground Station 9-min walk
  • Monument Underground Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (GBP 55.00 per night)
  • On-site valet parking (GBP 55.00 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2335
  • Conference space size (meters) - 217

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Pay films
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Lang – This delicatessen specialises in British cuisine and serves breakfast, lunch, dinner and light fare.

Gong – Overlooking the pool, this cocktail bar only serves light fare. Open daily.

Ting Lounge – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Ting Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Shangri La Hotel At The Shard London is listed in the 2020 Travel + Leisure 500.

Small print

Also known as

  • Shangri Hotel Shard
  • Shard London Shangri Hotel
  • Shangri-La Hotel, At The Shard, London England
  • Shangri Hotel Shard London
  • Shangri Hotel Shard
  • Shangri La Hotel At The Shard London Hotel
  • Shangri La Hotel At The Shard London London
  • Shangri La Hotel At The Shard London Hotel London
  • Shangri La At The Shard London
  • Shangri La Hotel At The Shard London Hotel
  • Shangri La Hotel At The Shard London London
  • Shangri La Hotel At The Shard London Hotel London
  • Shangri La At The Shard London
  • Shard Hotel London
  • Shard Hotel Shangri
  • Shard London Hotel

Optional extras

Self-parking costs GBP 55.00 per night

Valet parking costs GBP 55.00 per night

Rollaway beds are available for GBP 75 per night

Buffet breakfast is offered for an extra charge of GBP 36 for adults and GBP 18 for children (approximately)

Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 8:00 PM.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri La Hotel At The Shard London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 16 December 2020 to 16 May 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 55.00 per night. Valet parking costs GBP 55.00 per night.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, Lang offers British cuisine and pool views. Nearby restaurants include My Tea Shop (3-min walk), Champor Champor (3-min walk) and Brindisa (3-min walk).
  • Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and spa services.
9.4.Exceptional.
  • 10.0.Exceptional

    The views are outstanding, check in very fast and professional. Temperature check before you entered the hotel. Food is amazing.

    Marie, 1 night romance trip, Oct 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely amazing! Worth every penny! Amazing views of London.

    Rachel, 1 night family trip, Oct 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great attentive and kind staff. The room was perfect and my children thoroughly enjoyed themselves. Very minor downfall was that television viewing was limited and the TV was not a 'smart' one. Breakfast was lovely and the views were great in the pool and throughout.

    1 night family trip, Oct 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous stay, great service, lovely room and amazing view!

    TRACY, 1 night trip, Oct 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Just amazing

    by far, the best hotel I've ever stayed in. Rooms were amazing! River view is stunning!!! the price is with every penny when you come back into your room and look over London at night!

    thomas, 1 night trip, Oct 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing room, amazing view, the perfect stay for a special occasion. Nothing was too much trouble and every staff member we encountered was absolutely lovely

    EC, 1 night romance trip, Oct 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel!! My family loved our stay there! Amazing hotel!! My family loved our stay there!

    MigZ, 2 night family trip, Oct 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous room with a view

    Fabulous hotel, loved our room. Very popular, so should have reserved a table for drinks at Gong, however we were able to get a window table at Ting for pre dinner drinks, so no issue. My main meal at Ting was not great, but starter was delicious. Good buffet breakfast (deposit being told on arrival there was no buffet!) No eggs benedict on the menu.

    Lisa, 1 night trip, Oct 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    More effort in serving tea and cake in room. When i called nothing was available. My husband had to go outside to a cafe. Also a more varied British food selection on the dining menu. One or two simple dishes would be nice eg burger and chips.

    Theresa, 1 night romance trip, Sep 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The (almost) perfect birthday celebration!

    We had a great stay at The Shard! The views were amazing, the food was delicious, and the swimming pool and spa area was so relaxing. The service was second-to-none, the only thing missing was the lack of acknowledgement for my partner's 30th birthday which I'd mentioned when I booked. Such a shame as we've stayed in hotels with less stars and been completely spoilt with chocolates, cards, and bottles in wine before.

    Emma, 1 night trip, Sep 24, 2020

    Verified Hotels.com guest review

See all 586 reviews