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Shangri La Hotel At The Shard London, London

5 stars5 stars
31 St Thomas StreetLondonEnglandSE1 9QUUnited Kingdom
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Outstanding4.8 / 5
Room
Great room
Location
Great location
Comfort
Rather comfortable
Pool
Great pool
456See all 456 Hotels.com reviews
From 2,759 reviewsTripAdvisor Traveller Rating

Shangri La Hotel At The Shard London, London

from £397
  • Premier Room, 2 Single Beds, City View
  • Premier Shard Suite
  • Room, City View (Iconic)
  • Deluxe Room, City View
  • Premier Room, 1 King Bed, Concierge Service, City View
  • Premier Room, 1 King Bed, City View
  • Iconic Shard Suite
  • Superior Room (Shard)
  • Virtual Signature Suite (London or Westminster Suite)

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Shangri Hotel Shard
  • Shard London Shangri Hotel
  • Shangri-La Hotel, At The Shard, London England
  • Shangri Hotel Shard London
  • Shangri Hotel Shard
  • Hotel Shard
  • London Hotel Shard
  • Shangri Hotel London
  • Shangri London
  • Shard Hotel London
  • Shard Hotel Shangri
  • Shard London Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs GBP 50.00 per night

Valet parking costs GBP 50.00 per night

Buffet breakfast is offered for an extra charge of GBP 36 for adults and GBP 18 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 155.00 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2335
  • Conference space size (meters) - 217
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay films
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lang – This coffee shop specialises in British cuisine and serves breakfast, lunch, dinner and light fare.

Gong – Overlooking the pool, this cocktail bar only serves light fare.

Ting Lounge – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Ting Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

  • Hotel is listed in the 2015 Condé Nast Traveller Hot List.

Shangri La Hotel At The Shard London, London’s small print

Also known as

  • Shangri Hotel Shard
  • Shard London Shangri Hotel
  • Shangri-La Hotel, At The Shard, London England
  • Shangri Hotel Shard London
  • Shangri Hotel Shard
  • Hotel Shard
  • London Hotel Shard
  • Shangri Hotel London
  • Shangri London
  • Shard Hotel London
  • Shard Hotel Shangri
  • Shard London Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs GBP 50.00 per night

Valet parking costs GBP 50.00 per night

Buffet breakfast is offered for an extra charge of GBP 36 for adults and GBP 18 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 155.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 456 reviews

Shangri La Hotel At The Shard London, London
Good3.0 / 5
Shame about the creaking
An amazing hotel and the customer service was excellent. We had a room on floor 44 the negative was the creaking wooden panels
1 night romance trip
Shangri La Hotel At The Shard London, London
Excellent4.0 / 5
One Night At The Shard
We stayed for one night at the Shangri-La as part of my wife’s birthday celebrations, as you arrive in the reception there is a real wow factor the views over the city are simple stunning. Our room was on the 39th floor and had a view over the city, for which you have to pay a little extra. The rooms are of a high standard as you expect for a high end hotel, I am unable to comment on the restaurants as we already had meals booked at other restaurants in the city. The Gong bar, I am told by the staff is the highest bar in London, the staff in the bar were very attentive and as residents we only had to wait a short time for a window seat, I felt the drinks were reasonably priced considering the location. One slight surprise was that I emailed the hotel with a couple of requests before we arrived, I also mentioned our stay was part of my wife’s birthday celebration but sadly this was not noted, in other hotels we have stayed during birthday events they have always made my wife feel special. Apart from the view the best part of the Shangri-La is its staff they are both pleasant and helpful.
1 night romance trip
Shangri La Hotel At The Shard London, London
Outstanding5.0 / 5
Fantastic Hotel
Great views from our room facing London Bridge. Fantastic service on arrival and in the restaurant on the 35th floor. Spacious room with great facilities.
1 night romance trip
Shangri La Hotel At The Shard London, London
Outstanding5.0 / 5
Very special location
Fabulous location and service. Expensive but worth it.
1 night romance trip
Shangri La Hotel At The Shard London, London
Outstanding5.0 / 5
Happy memories
Having stayed with the Shangri La in the Far East we immediately recognised the hotel by its signature scent and it brought back happy memories. This hotel has added to those memories.
1 night family trip

See all reviews

Shangri La Hotel At The Shard London, London

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