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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

In the heart of Downtown Kota Kinabalu, Promenade Hotel Kota Kinabalu offers an upscale retreat. Unwind at the outdoor pool with sun loungers, indulge in a breakfast spread at one of two on-site restaurants, or explore local cuisine options. With free in-room WiFi and concierge services to help plan your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite Double Room

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout curtains

Executive Suite with Club Lounge Access

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout curtains

Superior Room with City View

  • Sleeps 2
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 1,000 reviews
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About the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 km
  • Centre Point - 5 min walk - 0.4 km
  • Imago Shopping Mall - 6 min walk - 0.6 km
  • Kota Kinabalu Central Market - 11 min walk - 1.0 km
  • Gaya Street Sunday Market - 16 min walk - 1.4 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪Promenade Staff Cateen - ‬5 min walk
  • ‪Secret Recipe - ‬3 min walk
  • ‪Aachi Curry House - ‬5 min walk
  • ‪Rooftop Marriot - ‬4 min walk
  • ‪Big Fish - ‬4 min walk

About this property

Promenade Hotel Kota Kinabalu

  • Promenade Hotel Kota Kinabalu offers a great location, putting you within a short 10-minute walk of Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch and dinner. A 24-hour fitness centre and a snack bar/deli are other highlights. Fellow travellers like the overall property condition.

At a glance

DONE

Hotel size

    • 446 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (8396 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Promenade Cafe – Overlooking the pool, this buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
Dynasty Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 49 for adults and MYR 25 for children

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu offer free cancellation for a full refund?

Yes, Promenade Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Promenade Hotel Kota Kinabalu?

Yes, there's an outdoor pool.

Are pets allowed at Promenade Hotel Kota Kinabalu?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Promenade Hotel Kota Kinabalu and nearby?

Promenade Hotel Kota Kinabalu has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Promenade Hotel Kota Kinabalu?

Yes, there are 2 on-site restaurants, featuring Fusion cuisine and pool views.

What's the area around Promenade Hotel Kota Kinabalu like?

Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a short 8-minute drive from Kota Kinabalu (BKI-Kota Kinabalu Intl.) and 9 minutes' walk from Imago Shopping Mall.

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Reviews

Promenade Hotel Kota Kinabalu Reviews

8.0

Very good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent spread and good food. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Shopping malls
Shower
Convenience store
Ocean
Bed
Location

Reviews

Verified

10/10 Exceptional

Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Shih Chung, 2-night trip
Verified

10/10 Exceptional

Room clean, but a bit dated. View of the sea was amazing.
Louise, 2-night trip
Verified

8/10 Very good

Very clean and good and friendly staff
Farzad, 2-night trip
Verified

10/10 Exceptional

Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
jack tak hau, 2-night trip
Verified

8/10 Very good

Good dining and good environment.will recommend others.
MOHAMMED ISNIN, 3-night trip
Verified

8/10 Very good

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Soo Leng, 1-night trip
Verified

10/10 Exceptional

Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
wayne, 3-night trip
Verified

8/10 Very good

Location is good.
Khairul Izan bin, 6-night trip
Verified

6/10 Good

Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Jing, 3-night trip
Verified

8/10 Very good

Everything worked as expected. Good and varied breakfast, room was cleaned every day
Markku Aleksi, 9-night trip
Verified

10/10 Exceptional

Staff very helpful & polite.
JACKSON, 4-night trip
Verified

10/10 Exceptional

It is very relaxing
Yoke, 3-night trip
Verified

10/10 Exceptional

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Murray, 3-night trip
Verified

8/10 Very good

They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Colby, 6-night trip
Verified

8/10 Very good

Spacious and comfortable room. Good location.
Ahmad Farouk, 3-night trip
Verified

8/10 Very good

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Yau Chun, 6-night trip
Verified

10/10 Exceptional

I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Pei Yee, 2-night trip
Verified

10/10 Exceptional

Another staycation at Promenade

Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Robert, 1-night trip
Verified

8/10 Very good

Everything is good though but for the shower which flood terribly after every use. Maybe the drainage is blocked. Maintainance should look into it. The breakfast buffet is excellent though. I'd give it a four and a half star. Nice overall👍
Robert, 2-night trip
Verified

8/10 Very good

Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!
Verified

8/10 Very good

The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Joonsoo, 3-night trip
Verified

8/10 Very good

Very good and cleaning
KWOK YIN, 5-night trip
Verified

8/10 Very good

Nice place. the staff were friendly.
Kevin, 3-night trip
Verified

10/10 Exceptional

Great stay & great food!
1-night trip
Verified

10/10 Exceptional

nice pillow, bed and breakfast
YiYing, 1-night trip